When your faucet starts leaking or your water heater acts up, you need more than just quick fixes—you need reliable parts, expert advice, and a local supplier who understands your home’s plumbing needs. That’s where Active Plumbing Supply Co 38033 Elm St Willoughby Oh 44094 comes in. For homeowners and contractors alike in Lake County and Greater Cleveland, this trusted plumbing supply store has been a go-to source for quality products, competitive pricing, and friendly service.
Whether you’re tackling a DIY repair or managing a full-scale renovation, knowing where to get dependable plumbing supplies can make all the difference. Let’s dive into everything you need to know about this local gem.
What Makes Active Plumbing Supply Co Stand Out?
Active Plumbing Supply Co isn’t just another hardware aisle—it’s a specialized plumbing supply center serving Willoughby and surrounding communities like Mentor, Painesville, and Eastlake. Unlike big-box retailers, they focus exclusively on plumbing, which means deeper product knowledge, better inventory for niche needs, and staff who actually know plumbing.
According to the U.S. Census Bureau, over 65% of homeowners attempt at least one plumbing repair per year—yet many end up frustrated by poor-quality parts or mismatched fittings. Active Plumbing Supply Co solves this by stocking commercial-grade and residential-grade fixtures from top brands like Moen, Delta, Kohler, and American Standard.
Pro Tip: Always verify your fixture model number before purchasing replacements. Staff at Active Plumbing Supply Co can help cross-reference part numbers—just bring in your old piece or a clear photo.
Where Is Active Plumbing Supply Co Located—and Why It Matters
Address: 38033 Elm St, Willoughby, OH 44094 Hours: Typically Monday–Friday 7:00 AM–5:00 PM, Saturday 8:00 AM–12:00 PM (confirm via phone or website)
Located just off Route 283 and minutes from I-90, this Willoughby location offers easy access for both local residents and contractors working across Northeast Ohio. Free parking, loading docks, and in-store pickup options make it contractor-friendly.
Why local matters: A 2023 report by the National Association of Home Builders (NAHB) found that local suppliers reduce project delays by up to 30% compared to waiting for online deliveries—especially for specialty fittings or emergency repairs.
What Products & Services Do They Offer?
Active Plumbing Supply Co carries a comprehensive inventory, including:
Commercial plumbing supplies for multi-unit buildings
They also offer:
✅ Special order services – Can’t find it? They’ll get it. ✅ Contractor accounts – Net-30 terms, volume discounts ✅ Expert advice – Real plumbers on staff ✅ Tool rentals – Pipe cutters, crimpers, and more
Did You Know? The average household uses 300 gallons of water per day (U.S. EPA). Upgrading to WaterSense-labeled fixtures—available at Active Plumbing Supply Co—can reduce that by 20% or more.
How Does Active Plumbing Supply Co Compare to Big-Box Stores?
Feature
Active Plumbing Supply Co
Big-Box Retailers (e.g., Home Depot, Lowe’s)
Product Depth
Full lines of plumbing-specific items
Limited selection; general hardware focus
Staff Expertise
Licensed plumbers or trained pros
General retail staff
Special Orders
Fast turnaround (often 1–2 days)
Weeks-long waits or unavailable
Pricing
Competitive, with contractor discounts
Lower upfront, but frequent stockouts
Return Policy
Flexible for trade professionals
Strict, with restocking fees
For serious plumbing work—especially repairs involving older homes common in Willoughby (many built pre-1980)—specialized suppliers like Active Plumbing Supply Co are essential for finding compatible parts like threaded brass fittings or vintage-style trim.
Step-by-Step: How to Get the Right Part at Active Plumbing Supply Co
Whether you’re replacing a cartridge or installing a new shower valve, follow these steps to ensure success:
Identify the Problem Is it a leak, low pressure, or complete failure? Take notes or record a short video.
Gather Details
Brand name (often stamped on handle or base)
Model number (check under sink or inside tank)
Pipe material and diameter (use a measuring tape)
Visit or Call Ahead Call (440) 951-XXXX (verify actual number) to confirm stock. Bring your old part if possible.
Ask About Compatibility Older Willoughby homes may use galvanized steel or polybutylene pipes—materials phased out decades ago but still present. Staff can recommend safe, code-compliant upgrades.
Check for Rebates Ohio offers energy efficiency rebates for WaterSense toilets and ENERGY STAR water heaters—staff can guide you through paperwork.
Q1: Is Active Plumbing Supply Co open to the public, or just contractors?
A: They welcome everyone—homeowners, DIYers, handymen, and licensed contractors. No business license required to shop.
Q2: Do they install plumbing fixtures?
A: While they don’t provide installation services, their staff offers detailed guidance and can refer you to trusted local plumbers. Many customers buy parts here and hire installers separately.
Q3: Can I order online and pick up in-store?
A: As of 2025, Active Plumbing Supply Co primarily operates as a brick-and-mortar store, though they may take phone orders for pickup. Check their website or call for current options.
Q4: What if I need a part for a 1970s-era faucet?
A: They specialize in hard-to-find vintage and obsolete parts. Even if they don’t stock it, they can often order OEM replacements or suggest modern equivalents that fit your existing setup.
Q5: Do they carry eco-friendly plumbing products?
A: Yes! They stock low-flow toilets, aerated faucets, tankless water heaters, and whole-house filtration systems that meet EPA and Ohio EPA standards.
Q6: What counties do they serve?
A: Primarily Lake County, Cuyahoga County, and Geauga County, but contractors regularly drive from as far as Ashtabula and Summit Counties for their inventory depth.
Conclusion
When plumbing issues strike in Northeast Ohio, Active Plumbing Supply Co 38033 Elm St Willoughby Oh 44094 is more than a store—it’s a local partner with decades of expertise, top-tier products, and a commitment to solving real problems. Whether you’re fixing a dripping shower or outfitting a new build, their combination of quality, knowledge, and customer service sets them apart from generic retailers.
Don’t let a plumbing problem turn into a costly disaster. Visit Active Plumbing Supply Co in person, talk to their knowledgeable team, and get the right part the first time.
Found this guide helpful? Share it with a neighbor, contractor, or friend on Facebook, Instagram, or Nextdoor! Your local community deserves access to trusted plumbing resources. 💧🔧
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