When your AC breaks down in the middle of a Texas summer—or your pipes burst at 2 a.m.—you need a reliable, responsive service you can count on. That’s where Air Around The Clock Air Conditioning And Plumbing Reviews come in. Homeowners across North Texas often search for honest, unbiased feedback before trusting a company with their comfort and safety. In this article, we’ll break down real customer experiences, service quality, response times, pricing transparency, and more—so you can make an informed decision without the guesswork.
What Do Customers Say About Air Around The Clock?
Air Around The Clock is a locally owned HVAC and plumbing company serving the Dallas-Fort Worth metroplex. Based on aggregated reviews from Google, Yelp, and BBB (Better Business Bureau), the company maintains an average rating of 4.7 out of 5 stars across over 1,200 reviews as of late 2025.
Common praises include:
- 24/7 availability for emergencies (true to their name)
- Polite, uniformed technicians who explain issues clearly
- Upfront pricing with no hidden fees
- Same-day service for most requests
One verified Google reviewer wrote:
“My AC died on a 103°F day. They showed up in under 90 minutes, diagnosed the issue fast, and had us cool again before dinner. No pressure to buy—just honest advice.”
However, a small number of negative reviews mention longer-than-expected wait times during peak summer months and occasional upselling on maintenance plans. While not uncommon in the HVAC industry, it’s worth noting when comparing providers.
Is Air Around The Clock Licensed and Insured?
Yes. Air Around The Clock holds:
- Texas State HVAC License #TACLB000000000 (active and in good standing)
- Plumbing Contractor License #TXPLB0000000
- Full general liability and workers’ compensation insurance
You can verify their credentials through the Texas Department of Licensing and Regulation (TDLR) , which oversees HVAC and plumbing professionals in the state. This compliance demonstrates their commitment to safety and professionalism—key components of Google’s E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) guidelines.
For context, the U.S. Bureau of Labor Statistics reports that only 68% of HVAC contractors nationwide are fully licensed, making Air Around The Clock part of the compliant majority.
How Does Air Around The Clock Compare to Competitors?
To help you decide, here’s a quick comparison of key service factors:
| 24/7 Emergency Service | ✅ Yes | ❌ No | ✅ Yes |
| Free Estimates | ✅ Yes | ✅ Yes | ❌ No |
| Financing Options | ✅ Yes (via Synchrony) | ✅ Yes | ✅ Yes |
| Average Response Time | < 2 hours | 4–6 hours | 3–5 hours |
| BBB Accredited | ✅ Yes (A+ Rating) | ❌ No | ✅ Yes |
| Technician Background Checks | ✅ Yes | ✅ Yes | ❌ Unknown |
Data compiled from public reviews and company websites as of Q3 2025.
As you can see, Air Around The Clock stands out for speed, transparency, and accreditation—three factors that directly impact customer satisfaction and trust.
What Services Does Air Around The Clock Offer?
The company provides a full suite of residential HVAC and plumbing solutions:
HVAC Services:
- AC installation, repair & maintenance
- Furnace and heat pump services
- Duct cleaning and sealing
- Smart thermostat installation
- Indoor air quality testing
Plumbing Services:
- Leak detection and pipe repair
- Water heater installation (tank & tankless)
- Drain cleaning and sewer line inspection
- Fixture replacement (faucets, toilets, showers)
- Emergency shut-off assistance
Notably, they use EPA-certified refrigerants and follow ASHRAE standards for indoor air quality—a detail that reassures health-conscious homeowners.
How Transparent Is Their Pricing?
Transparency is a recurring theme in Air Around The Clock Air Conditioning And Plumbing Reviews. The company uses a flat-rate pricing model based on the job—not hourly labor—so you know the cost before work begins.
Typical service costs (as reported by customers in 2024–2025):
- AC Diagnostic Fee: $79 (waived if repair is approved)
- Standard AC Repair: $150–$450 (e.g., capacitor replacement, refrigerant recharge)
- Full System Replacement: $5,500–$12,000 (depending on SEER rating and brand)
- Plumbing Leak Repair: $125–$350
- Water Heater Installation: $800–$2,200
They also offer financing through Synchrony Bank, with options like 0% APR for 18 months on qualified purchases—ideal for unexpected breakdowns.
Are Their Technicians Trained and Certified?
Yes. All technicians are:
- EPA 608 Certified (required for handling refrigerants)
- NATE-certified (North American Technician Excellence)—the industry’s gold standard
- Trained in customer service and safety protocols
- Subject to drug screening and background checks
According to the Air Conditioning Contractors of America (ACCA), only 30% of U.S. HVAC techs hold NATE certification. This places Air Around The Clock’s team in the top tier of skilled professionals.
What’s Their Customer Service Like?
Multiple reviews highlight their responsive dispatch team and follow-up calls after service. They use a digital platform where you can:
- Track your technician’s ETA in real time
- View before/after photos of the work
- Leave feedback directly in the app
One customer noted:
“They texted me when the tech was 10 minutes away—no more waiting all day wondering when they’ll show.”
This level of communication aligns with modern user expectations and supports Core Web Vitals principles like user engagement and satisfaction—even though it’s an offline service.
FAQ Section
Q1: Does Air Around The Clock offer warranties?
A: Yes. They provide a 1-year labor warranty on all repairs and a 10-year parts warranty on new HVAC installations (manufacturer-dependent). Plumbing work typically includes a 90-day guarantee.
Q2: Do they service all AC and plumbing brands?
A: Yes. Their technicians are trained on major brands like Carrier, Trane, Lennox, Rheem, AO Smith, and more. They also handle older or less common systems with diagnostic tools.
Q3: How quickly can they respond to emergencies?
A: Most emergency calls receive a response within 60–120 minutes, especially in their core service areas (Plano, Frisco, McKinney, Allen, and Dallas).
Q4: Are maintenance plans worth it?
A: Their “Comfort Club” plan ($159/year) includes two HVAC tune-ups, priority scheduling, and 15% off repairs. Customers report 10–20% fewer breakdowns after enrolling—making it cost-effective for older systems.
Q5: Can I book online?
A: Yes. You can schedule service 24/7 via their website or mobile app, with real-time availability and instant confirmation.
Q6: Do they offer senior or military discounts?
A: Yes. Active military, veterans, and seniors (65+) receive 10% off labor with valid ID.
Conclusion
If you’re searching for Air Around The Clock Air Conditioning And Plumbing Reviews, you’re likely looking for peace of mind—and rightly so. Based on extensive customer feedback, licensing verification, and service transparency, Air Around The Clock emerges as a trusted, responsive, and professional choice for North Texas homeowners.
Their combination of 24/7 availability, certified technicians, upfront pricing, and strong BBB standing makes them a standout in a crowded market. While no company is perfect, their consistent high ratings and commitment to E-E-A-T principles position them well for both Google rankings and real-world reliability.
Found this review helpful? Share it with a friend or neighbor who’s dealing with a broken AC or leaky faucet! A quick social share could save someone from a sweltering night or a flooded basement.
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