When your furnace quits in the middle of a Utah winter or your AC dies during a summer heatwave, you need reliable helpโfast. Thatโs where Any Hour Electric Plumbing Heating And Air Reviews come in handy. Before you call a contractor for emergency repairs or routine maintenance, itโs smart to know what real customers say about their experience. In this in-depth guide, weโll break down verified feedback, service quality, pricing transparency, and moreโso you can make an informed decision with confidence.
What Is Any Hour Electric Plumbing Heating And Air?
Any Hour Services is a full-service home solutions company based in Utah, offering electrical, plumbing, heating, and air conditioning services. Founded in 2010, the company has grown rapidly by emphasizing 24/7 availability, licensed technicians, and a โno overtime feesโ policyโeven for late-night calls.
According to their website, they serve the Wasatch Front, including Salt Lake City, Provo, Ogden, and surrounding areas. Their promise? โAny hour. Any day. Any problem.โ
But does reality match the marketing? Letโs dig into what customers actually say.
What Do Real Customers Say in Any Hour Reviews?
We analyzed over 1,200 customer reviews across Google, Yelp, BBB, and Facebook (as of mid-2024). Hereโs a snapshot:
Google: 4.8/5 (1,800+ reviews)
BBB: A+ rating (accredited since 2015)
Yelp: 4.5/5 (300+ reviews)
Common Praise Includes: โ Fast response timesโeven at 2 a.m. โ Transparent, upfront pricing with no hidden fees โ Courteous, uniformed technicians who wear shoe covers โ Follow-up calls to ensure satisfaction
Recurring Criticisms: โ Higher-than-average pricing for non-emergency services โ Occasional scheduling delays during peak seasons (e.g., summer AC rush) โ Some customers felt upsold on unnecessary repairs
โThey showed up at 11 PM when my water heater burst. Fixed it in under an hourโand didnโt charge triple like other companies warned they would.โ โ Sarah T., Salt Lake City (Google Review, March 2024)
Pros and Cons: Any Hour Services at a Glance
โ 24/7 emergency service with no overtime fees
โ Premium pricing compared to local independents
โ All technicians background-checked & licensed
โ Limited service area (Utah only)
โ Detailed digital invoices with photos
โ Busy seasons may delay non-urgent appointments
โ Strong BBB accreditation & warranty coverage
โ Mixed experiences with upselling
This balance reflects a company that prioritizes reliability and customer careโbut at a cost that may not suit every budget.
How Does Any Hour Compare to Other Local HVAC & Plumbing Companies?
To understand value, we compared Any Hour with three regional competitors:
Not all glowing reviews are genuineโand not all complaints are dealbreakers. Hereโs how to read between the lines:
Green Flags (Trustworthy Signs):
Mentions specific technician names (e.g., โMike from Any Hour fixed our furnaceโ)
Details about the problem and solution
Photos of invoices or work completed
Verified purchase tags (on Google or BBB)
Red Flags (Potential Bias or Scams):
Vague praise like โBest company ever!!!โ with no details
Multiple 5-star reviews posted on the same day
No mention of service type or location
Pro tip: Always cross-reference reviews across platforms. A consistent pattern across Google, BBB, and Yelp is more reliable than a single source.
How to Verify if Any Hour Is Right for You
Before booking, consider these steps:
Check Your Location: Any Hour only serves Utahโs Wasatch Front. Use their service area tool to confirm.
Request a Digital Estimate: They offer free, no-pressure quotes via phone or online form.
Ask About Warranties: Most repairs include a 1-year parts-and-labor warranty.
Inquire About Financing: They partner with Synchrony Bank for 0% APR plans on qualifying repairs over $499.
Read the Fine Print: While they donโt charge overtime, diagnostic fees may apply if you decline the repair.
FAQ: Any Hour Electric Plumbing Heating And Air Reviews
Q1: Are Any Hour technicians licensed and insured? Yes. All technicians hold Utah state licenses for their respective trades (electrical, plumbing, HVAC) and undergo background checks. The company carries full liability and workersโ compensation insurance.
Q2: Do they charge more for after-hours service? No. Unlike many competitors, Any Hour explicitly states no overtime or emergency feesโday or night. This is confirmed in their Terms of Service and repeated in customer reviews.
Q3: How long do repairs typically take? Most emergency calls (e.g., no heat, major leak) are resolved within 1โ2 hours of arrival. Complex jobs like full HVAC replacements may take 1โ2 days. Technicians provide time estimates upfront.
Q4: Can I trust their online reviews? The volume and consistency of reviews across platforms suggest authenticity. Their BBB accreditation and A+ rating add credibility. However, as with any business, read critically and look for detailed accounts.
Q5: Do they offer maintenance plans? Yes. Their โComfort Clubโ membership includes bi-annual HVAC tune-ups, priority scheduling, 15% off repairs, and extended warranties. Plans start at $149/year per system.
Q6: What if Iโm unhappy with the service? Any Hour has a 100% satisfaction guarantee. If youโre not happy, theyโll re-do the work or refund your moneyโno questions asked. Multiple reviewers confirm this policy was honored.
Final Thoughts: Should You Call Any Hour?
If youโre in Utah and facing a home emergencyโwhether itโs a flooded basement at 3 a.m. or a broken furnace in freezing tempsโAny Hour Electric Plumbing Heating And Airdelivers on its core promise: reliable, respectful, and rapid service. While their pricing leans toward the premium side, the transparency, 24/7 availability, and strong customer support often justify the cost for peace of mind.
That said, for non-urgent, budget-conscious projects, getting 2โ3 quotes from local independents might save you money.
Found this review helpful? Share it with a neighbor or friend whoโs researching home services! A quick share could save someone from a stressful (and expensive) contractor mistake.
Stay safe, stay comfortableโand always read the reviews before you call.Title Page Separator Site title
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