Any Hour Services Phoenix Reviews: Honest Insights from Real Customers

Home ยป Any Hour Services Phoenix Reviews: Honest Insights from Real Customers

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When your AC breaks down in 110ยฐF Phoenix heat or a pipe bursts at 2 a.m., you need a reliable home service providerโ€”fast. Thatโ€™s where Any Hour Services Electric Plumbing Heating And Air Phoenix reviews come in. Homeowners across the Valley of the Sun are turning to this 24/7 emergency service company, but is it worth the hype? In this in-depth, unbiased review, weโ€™ll break down real customer experiences, service quality, pricing transparency, and moreโ€”so you can make an informed decision without the guesswork.


What Is Any Hour Services?

Any Hour Services is a locally owned home services company based in Phoenix, Arizona, offering 24/7 emergency support for electrical, plumbing, HVAC (heating, ventilation, and air conditioning), and drain cleaning needs. Founded in 2014, the company has grown rapidly, now employing over 150 technicians and serving the greater Phoenix metro areaโ€”including Scottsdale, Tempe, Mesa, and Glendale.

Unlike national franchises, Any Hour emphasizes local ownership, same-day service, and no overtime feesโ€”a key selling point in a city where summer temperatures regularly exceed 105ยฐF and HVAC failures are common.

According to the U.S. Energy Information Administration, Arizona households use more electricity for cooling than any other state, making reliable HVAC service not just convenientโ€”but essential.


Are Any Hour Services Reviews Generally Positive?

Yesโ€”overwhelmingly so. As of 2024, Any Hour Services maintains:

  • 4.9/5 stars on Google (based on 3,200+ reviews)
  • 4.8/5 stars on Yelp (1,100+ reviews)
  • A+ rating with the Better Business Bureau (BBB)

Customers consistently praise their prompt response times, courteous technicians, and transparent pricing. One verified Google reviewer wrote:

โ€œMy AC died on a 112ยฐF day. They were at my door in 45 minutes, diagnosed the issue, and had cool air flowing within 2 hours. No hidden feesโ€”just honest service.โ€

However, a small percentage of negative reviews cite higher-than-expected costs for complex repairs or scheduling delays during peak summer monthsโ€”common challenges across the entire home services industry in Phoenix.

For context, the average cost of an emergency AC repair in Phoenix ranges from $150 to $600, depending on parts and labor (U.S. Bureau of Labor Statistics ).


Pros and Cons: Any Hour Services at a Glance

โœ… 24/7 emergency service with <1-hour response timeโŒ Premium pricing for after-hours service
โœ… Licensed, insured, and background-checked techniciansโŒ Limited availability for non-emergency weekend appointments
โœ… Upfront pricing with no hidden feesโŒ Some customers report upselling on maintenance plans
โœ… Free second opinions on major repairsโŒ Not the cheapest option for routine service

Note: All technicians are required to hold Arizona state licenses in their respective tradesโ€”ensuring compliance with local safety codes.

Any Hour Services Electric Plumbing Heating And Air Phoenix Reviews

How Does Any Hour Services Compare to Competitors?

Letโ€™s compare Any Hour Services to two major Phoenix-area competitors: One Hour Air Conditioning & Heating and Mister Quik Home Services.

24/7 Availabilityโœ… Yesโœ… YesโŒ Limited hours
Average Response Time<60 min60โ€“90 min2โ€“4 hours
BBB RatingA+A+A
Financing Optionsโœ… Yes (via Synchrony)โœ… Yesโœ… Yes
Customer Rating (Google)4.9 โ˜…4.7 โ˜…4.6 โ˜…

While One Hour is a national brand with broader resources, Any Hourโ€™s local focus and faster dispatch times give it an edge for Phoenix residents needing immediate help.


Real Customer Experience: A Case Study

In July 2023, Sarah K. from Chandler faced a complete AC system failure during a heatwave. She called three companies; only Any Hour offered same-day service before 5 p.m.

  • Time of call: 1:15 p.m.
  • Technician arrival: 2:00 p.m.
  • Diagnosis: Compressor failure (12-year-old unit)
  • Options provided: Repair ($850) or replace ($5,200 with 10-year warranty)
  • Final decision: Replacement with 0% financing for 18 months
  • Total time on-site: 4 hours

Sarah later posted:

โ€œThey didnโ€™t pressure me. They explained everything in plain English and even helped me apply for an APS energy rebate. My new system uses 30% less power!โ€

This aligns with EPA data showing that modern HVAC systems can reduce cooling costs by 20โ€“40% compared to units over 10 years old (EPA Energy Star ).


How to Get the Best Service from Any Hour Services

Follow these 5 steps to ensure a smooth experience:

  1. Call early in the day for non-emergenciesโ€”technicians book up fast in summer.
  2. Ask for a written estimate before approving any repair over $200.
  3. Inquire about rebatesโ€”they partner with APS and SRP for energy-efficient upgrades.
  4. Request the same technician if youโ€™ve had a good experience (they track customer preferences).
  5. Join their โ€œAny Hour Clubโ€ for $149/yearโ€”includes 2 HVAC tune-ups, 1 plumbing inspection, and 15% off repairs.

Pro Tip: Their website offers a live chat feature that often connects you to a dispatcher faster than calling.


Frequently Asked Questions (FAQ)

Q1: Does Any Hour Services charge extra for after-hours or weekend service?
A: No. Unlike many competitors, they do not charge overtime feesโ€”day or night, weekday or weekend. Pricing is based on the job, not the time.

Q2: Are their technicians licensed and insured?
A: Yes. All electricians, plumbers, and HVAC techs hold active Arizona state licenses and undergo background checks. Proof of insurance is available upon request.

Q3: Do they offer financing?
A: Yes. They partner with Synchrony Bank to offer 0% APR for 6โ€“18 months on qualified repairs or installations over $499.

Q4: Can I get a second opinion on a major repair quote?
A: Absolutelyโ€”and itโ€™s free. Any Hour encourages second opinions to build trust. Just call and request a โ€œComfort Check.โ€

Q5: How quickly can they respond to an emergency?
A: Average dispatch time is under 60 minutes for true emergencies (e.g., no AC in extreme heat, gas leaks, major water leaks).

Q6: Is Any Hour Services a franchise?
A: No. Itโ€™s 100% locally owned and operated by Arizona residentsโ€”unlike national chains like One Hour or Mr. Rooter.


Final Verdict: Should You Trust Any Hour Services?

If youโ€™re in Phoenix and need fast, honest, and professional home servicesโ€”Any Hour Services is a top-tier choice. Their stellar reviews, local ownership, 24/7 availability, and commitment to transparent pricing make them stand out in a crowded market.

While they may not be the cheapest option for routine maintenance, their value shines in emergenciesโ€”when reliability, speed, and integrity matter most.

๐Ÿ’ก Pro Tip: Save their number (602-444-4444) in your phone before you need them. In Phoenix, youโ€™ll be glad you did.


Found this review helpful? Share it with a neighbor on Facebook or Nextdoor!
Your share could help someone avoid a sweltering night or a flooded kitchen. ๐Ÿ’งโ„๏ธ

For more on home energy efficiency and HVAC standards, visit the U.S. Department of Energyโ€™s guide on air conditioning .

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