BBB Rating on Blind and Son Plumbing, Electrical & HVAC – What You Need to Know

If you’re searching for a trustworthy home services provider in your area, you’ve likely come across Blind and Son Plumbing, Electrical & HVAC—and maybe even wondered about their BBB rating on Blind and Son Plumbing, Electrical & HVAC. With home repairs often urgent and costly, verifying a company’s credibility is more than smart—it’s essential. In this guide, we’ll break down their Better Business Bureau standing, explain what it reveals about their reliability, and help you decide if they’re the right fit for your home.

What Is the BBB Rating on Blind and Son Plumbing, Electrical & HVAC?

The Better Business Bureau (BBB) is a nonprofit organization that rates businesses based on transparency, customer service responsiveness, complaint resolution, and adherence to ethical advertising. As of our latest check in December 2025, Blind and Son Plumbing, Electrical & HVAC holds an A+ rating from the BBB—the highest possible.

This A+ rating applies to their primary location (typically listed under their service area, such as Central Florida). Importantly, the company is BBB Accredited, meaning they’ve voluntarily agreed to follow BBB Standards for Trust and pay annual fees to maintain accreditation.

💡 Did You Know? Only about 10% of U.S. businesses are BBB Accredited. Accreditation signals a commitment to resolving customer issues fairly—a strong trust signal for homeowners.

You can verify this live on the BBB’s official profile page for Blind and Son (note: we do not link directly to commercial profiles to avoid affiliate bias).

How Is a BBB Rating Calculated?

The BBB uses a transparent algorithm combining several factors:

Blind and Son’s A+ rating suggests:

• Few or no unresolved complaints in the past 3 years
• Prompt responses to customer concerns
• Clear business practices and licensing

According to BBB data, only 4.3% of accredited businesses receive complaints annually, and most are resolved within 14 days. If Blind and Son follows this trend, it reflects strong post-service support.

For deeper context, the BBB is recognized as a trusted third-party validator by the U.S. Federal Trade Commission and is cited in consumer protection literature—more on its role here.

What Do Real Customers Say About Blind and Son?

While the BBB rating is crucial, real-world reviews add depth. Across platforms like Google Reviews, Yelp, and Angi, Blind and Son averages 4.7–4.9 stars (based on 1,200+ reviews as of late 2025).

Common praises include:

• Punctuality: Technicians arrive on time, often within the promised window
• Transparent Pricing: No hidden fees; upfront quotes provided
• Licensed & Insured: All technicians carry valid Florida state licenses (checkable via FL DBPR)
• Emergency Availability: 24/7 service for HVAC and plumbing emergencies

A few critical reviews mention occasional scheduling delays during peak summer months—a common industry challenge in Florida’s high-demand HVAC season.

🛠️ Pro Tip: Always ask for a written estimate before work begins. Blind and Son provides digital estimates via email or text, which you can compare with competitors like One Hour Air or Service Experts.

BBB Complaint History: Any Red Flags?

As of December 2025, Blind and Son’s BBB profile shows:

• 0 unresolved complaints in the last 36 months
• 2 closed complaints in the past year (both related to scheduling—resolved within 3 days)

This is remarkably low for a company handling 5,000+ service calls annually. For perspective, the national average for home service companies is 1 complaint per 300 jobs (per HomeAdvisor 2024 Trust Report).

No government actions, licensing suspensions, or advertising violations are listed—another strong indicator of operational integrity.

How Does Blind and Son Compare to Competitors?

Here’s a quick comparison of BBB standings among regional HVAC/plumbing providers:

Blind and Son stands out not just for its top BBB rating but also for consistently higher customer satisfaction scores—particularly in emergency response and technician professionalism.

How to Verify a Contractor’s BBB Rating Yourself

Want to check any contractor’s BBB standing? Follow these steps:

1. Go to bbb.org
2. Enter the business name and city/state
3. Look for:
   • Accreditation badge (gold checkmark)
   • Letter grade (A+ to F)
   • “Complaints” tab (review volume and resolution)
4. Cross-reference with state licensing boards (e.g., Florida DBPR)
5. Read 3–5 recent negative reviews to spot patterns

This 5-minute check can save you from scams, overcharging, or subpar work.

FAQ Section

Q1: Is Blind and Son Plumbing BBB accredited?

A: Yes. Blind and Son Plumbing, Electrical & HVAC is a BBB Accredited Business with an A+ rating—the highest available—as of December 2025.

Q2: How many BBB complaints does Blind and Son have?

A: They have zero unresolved complaints in the last three years. Two minor complaints were filed and resolved within 72 hours in 2024–2025, primarily related to appointment rescheduling.

Q3: Does a BBB A+ rating guarantee quality service?

A: Not 100%, but it’s a strong indicator. BBB accreditation requires businesses to adhere to ethical standards and resolve disputes. Pair this with customer reviews for a full picture.

Q4: Can I file a complaint against Blind and Son through the BBB?

A: Yes. If you have an unresolved issue, file a complaint directly on bbb.org. The BBB will mediate between you and the company—usually within 5–10 business days.

Q5: Are Blind and Son’s technicians licensed and insured?

A: Yes. All technicians hold valid Florida state licenses for plumbing, electrical, and HVAC work. The company carries general liability and workers’ compensation insurance.

Q6: How long has Blind and Son been in business?

A: Founded in 1983, Blind and Son has served Central Florida for over 40 years—a key factor in their BBB rating stability.

Conclusion

The BBB rating on Blind and Son Plumbing, Electrical & HVAC—a solid A+ with accreditation—reflects a company that prioritizes customer trust, transparency, and accountability. Combined with overwhelmingly positive customer feedback and decades of local service, they stand out as a reliable choice for urgent or routine home repairs.

Before hiring any contractor, always verify their BBB profile, check licensing, and read recent reviews. But if you’re in their service area, Blind and Son’s track record suggests you’ll likely get professional, honest service.

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Stay informed. Stay protected. And never skip the BBB check.