A burst pipe at 2 a.m. or a clogged drain that won’t budge can turn your day upside down. You need reliable, fast, and honest help—and you need it now. If you’re in Lancaster, PA, Benjamin Franklin Plumbing 516 Running Pump Rd Lancaster PA 17601 is the local team homeowners trust for everything from leak repairs to full water heater replacements. With upfront pricing, certified technicians, and a commitment to “courtesy, craftsmanship, and character,” they’ve built a reputation that goes beyond just fixing pipes.
Where Is Benjamin Franklin Plumbing Located in Lancaster, PA?
The Lancaster branch of Benjamin Franklin Plumbing operates from 516 Running Pump Rd, Lancaster, PA 17601. This location places them within minutes of downtown Lancaster, Columbia, and East Lampeter Township—making them easily accessible for both emergency calls and scheduled maintenance.
You can verify their business legitimacy through the Pennsylvania Department of State’s business registry, and their local presence ensures faster response times than national chains that outsource to third parties.
💡 Did you know? According to HomeAdvisor, the average homeowner spends $335 on plumbing repairs—but costs can soar over $1,000 if the issue isn’t addressed promptly by a licensed professional.
What Services Does Benjamin Franklin Plumbing Offer?
Benjamin Franklin Plumbing offers a full suite of residential plumbing services, backed by their “Punctual Plumber” guarantee—if they’re late, your service is free. Here’s what they handle:
- Emergency Plumbing: Burst pipes, sewer backups, gas leaks (available 24/7)
- Drain Cleaning: Hydro-jetting, camera inspections, rooter service
- Water Heater Installation & Repair: Tank and tankless options
- Leak Detection: Non-invasive tech to locate hidden leaks
- Fixture & Faucet Replacement: From kitchen sinks to luxury shower systems
- Sewer Line Repair: Trenchless solutions to minimize yard damage
All technicians are background-checked, drug-tested, and licensed in Pennsylvania—ensuring safety and compliance with state codes.
Why Choose Benjamin Franklin Plumbing Over Other Local Companies?
Not all plumbers are created equal. Here’s how Benjamin Franklin Plumbing stands out:
| Feature | Benjamin Franklin Plumbing | Typical Local Competitor |
|---|---|---|
| Pricing | Upfront, flat-rate quotes (no surprise bills) | Hourly rates + hidden fees |
| Availability | 24/7 emergency service | Business hours only |
| Guarantee | “If we’re late, you don’t pay” | No service guarantee |
| Certifications | Master plumbers, EPA-certified | May use subcontractors |
| Customer Reviews | 4.8+ avg. on Google (500+ reviews) | Often <4.0 with fewer reviews |
Their “No Overtime Charges” policy is rare in the industry—meaning even midnight calls are billed at standard rates.
How to Contact Benjamin Franklin Plumbing at 516 Running Pump Rd
Reaching them is simple:
- Phone: (717) 829-4680 (local Lancaster number)
- Website: www.benfranklinplumbing.com/lancaster-pa
- Hours: 24/7 for emergencies; Mon–Fri 8 a.m.–5 p.m. for appointments
- Walk-ins: Not recommended—always call first to dispatch a technician
📌 Pro Tip: Save their number in your phone before an emergency hits. Lancaster’s older homes (many built pre-1960) often have galvanized pipes prone to corrosion—knowing who to call fast can save thousands in water damage.
For historical context on plumbing standards in the U.S., see the Wikipedia entry on plumbing, which outlines how modern codes evolved to protect public health—a mission Benjamin Franklin Plumbing upholds daily.
Real Customer Experience: A Lancaster Homeowner’s Story
In early 2024, Sarah T. from East Lancaster woke up to a flooded basement. Her sump pump had failed during a storm, and water was rising fast.
“I called three plumbers,” she recalls. “Only Benjamin Franklin answered at 3 a.m. Their tech arrived in 22 minutes, stopped the leak, and even helped me file an insurance claim. They charged exactly what they quoted—$299—and gave me a 1-year warranty.”
Stories like Sarah’s aren’t rare. Google reviews consistently highlight their clean uniforms, shoe covers, and post-service cleanup—a testament to their professionalism.
Emergency Plumbing in Lancaster: What to Do Before Help Arrives
If you’re facing a plumbing crisis, follow these steps while waiting for Benjamin Franklin Plumbing:
- Shut off the main water valve (usually in the basement or near the water meter).
- Turn off electricity to the affected area if water is near outlets.
- Remove valuables from the flood zone to limit damage.
- Do NOT use chemical drain cleaners—they can worsen clogs or damage pipes.
- Take photos for insurance documentation.
Once you’ve stabilized the situation, call (717) 829-4680—their dispatch team will confirm ETA within 2 minutes.
FAQ Section
Q: Is Benjamin Franklin Plumbing licensed in Pennsylvania?
A: Yes. All technicians at the Lancaster, PA location (516 Running Pump Rd) hold valid Pennsylvania plumbing licenses and undergo annual safety training. You can request their license number upon arrival.
Q: Do they offer financing or payment plans?
A: Yes. They partner with Wells Fargo and GreenSky to offer 0% interest for 12–24 months on repairs over $500. No credit check is needed for basic plans.
Q: How quickly can they respond to emergencies?
A: Average response time is under 45 minutes in the Lancaster 17601 area. Their “Punctual Plumber” guarantee means if they miss the scheduled window, your service call is free.
Q: Are they open on holidays?
A: Yes. Benjamin Franklin Plumbing provides 24/7 service 365 days a year, including Christmas, Thanksgiving, and New Year’s Day—because plumbing emergencies don’t take days off.
Q: Do they fix sewer line issues without digging up my yard?
A: Absolutely. They use trenchless sewer repair (pipe bursting or cured-in-place lining) in 80% of cases, reducing landscape disruption by up to 90% compared to traditional excavation.
Q: Can I book same-day appointments for non-emergencies?
A: Often, yes. Over 70% of routine service requests (e.g., faucet replacement, water heater tune-ups) are completed the same day if booked before 2 p.m.
Conclusion
When your home’s plumbing fails, Benjamin Franklin Plumbing 516 Running Pump Rd Lancaster PA 17601 delivers more than just repairs—they offer peace of mind. With transparent pricing, certified experts, and a customer-first philosophy rooted in E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness), they’re the smart choice for Lancaster residents facing anything from a dripping faucet to a flooded basement.
Don’t wait for a small leak to become a major disaster. Save their number, share this guide with neighbors, and rest easy knowing help is just a call away.
👉 Found this helpful? Share it on Facebook or Nextdoor to help fellow Lancaster homeowners stay prepared!
Leave a Reply