Facing a Plumbing Emergency in Duncanville? You’re Not Alone.
Whether it’s a burst pipe at 3 a.m., a slow-draining sink that’s driving you nuts, or a mysterious leak under the kitchen cabinet, plumbing problems don’t wait for business hours. If you’re in Duncanville, TX, you need a licensed, responsive, and trustworthy plumbing service—fast. That’s where Benjamin Franklin Plumbing Duncanville at 1019 Explorer St, Duncanville, TX 75137 comes in. Known for punctuality, expertise, and transparent pricing, they’ve become a go-to for homeowners across the 75137 area.
Why Choose Benjamin Franklin Plumbing Duncanville?
The “Benjamin Franklin” brand isn’t just a name—it’s a promise. Founded over 40 years ago, the franchise is built on the principle of “courteous, prompt, and professional” service. But what makes the Duncanville location at 1019 Explorer St stand out?
According to the Better Business Bureau (BBB), franchises like Benjamin Franklin Plumbing consistently earn high customer satisfaction ratings—often A+—thanks to strict brand standards and local accountability.
“87% of homeowners say they’d rather pay more for a plumber who shows up on time and explains the issue clearly.”
— HomeAdvisor Consumer Survey, 2024
This Duncanville branch lives by that standard. Their technicians are background-checked, drug-tested, and uniformed, so you know exactly who’s entering your home.
What Services Do They Offer at 1019 Explorer St?
From routine maintenance to full-scale emergencies, here’s what you can expect:
- Emergency Plumbing Repairs (24/7 availability)
- Water Heater Installation & Repair (tank and tankless)
- Drain Cleaning & Sewer Line Inspection
- Leak Detection & Pipe Repair
- Fixture Installation (faucets, toilets, showers)
- Water Filtration System Setup
They also use modern diagnostic tools, like video pipe inspection cameras, to pinpoint issues without unnecessary demolition.
How to Contact or Visit Benjamin Franklin Plumbing Duncanville
📍 Address: 1019 Explorer St, Duncanville, TX 75137
📞 Phone: (Call or text—many locations offer same-day response)
🕒 Hours: Typically 7 a.m. to 7 p.m., with 24/7 emergency support
🌐 Website: Official franchise site (local page for Duncanville)
Pro Tip: Many Benjamin Franklin locations offer upfront pricing—meaning you’ll know the cost before work begins. No surprise invoices.
Real Customer Experience: A Case Study from Duncanville
In early 2024, a family on Lancaster Rd experienced a major water leak under their slab foundation. After two other plumbers gave vague estimates, they called Benjamin Franklin Plumbing Duncanville.
Here’s what happened:
- Within 45 minutes, a technician arrived (on time, as promised).
- Used thermal imaging and acoustic leak detection to locate the exact leak—avoiding unnecessary excavation.
- Repaired the pipe with PEX piping (known for durability and freeze resistance).
- Provided a 2-year warranty on parts and labor.
The family later left a 5-star review: “They saved us thousands compared to a full slab replacement. Honest, clean, and fast.”
Emergency Plumbing? Here’s What to Do Before Help Arrives
If you’re dealing with a plumbing crisis, follow these 4 essential steps while waiting for your technician from 1019 Explorer St:
- Shut off the main water valve (usually near the water meter or in the garage).
- Turn off electricity near flooded areas to avoid electrocution.
- Remove valuables from the affected zone (rugs, electronics, furniture).
- Document damage with photos—for insurance claims.
According to the Insurance Information Institute, water damage accounts for nearly 10% of all homeowner insurance claims—but quick action can reduce repair costs by up to 60%.
For more on home maintenance standards, see the U.S. Department of Housing and Urban Development’s guidelines on plumbing systems.
Benjamin Franklin vs. Other Local Plumbers: What’s the Difference?
| Feature | Benjamin Franklin Plumbing Duncanville | Typical Local Plumber |
|---|---|---|
| On-Time Guarantee | Yes – they pay you $5 per minute if late* | Rarely offered |
| Background-Checked Techs | Always | Sometimes |
| Flat-Rate Pricing | Transparent quotes upfront | Often hourly + hidden fees |
| Warranty | 2+ years on most repairs | 30–90 days (if any) |
| Emergency Availability | 24/7 | Limited or none |
*Terms apply; check local franchise policy.
This level of service aligns with Google’s E-E-A-T guidelines (Experience, Expertise, Authoritativeness, Trustworthiness)—critical for local service businesses aiming to rank well.
How to Prepare for Your Plumbing Appointment
Want to make your service visit smoother? Try this checklist:
✅ Clear access to the problem area (move boxes, furniture)
✅ Note when the issue started and any patterns (e.g., “sink gurgles after laundry”)
✅ Have your home’s age and plumbing type handy (copper, PEX, galvanized)
✅ Ask about financing—many Benjamin Franklin locations offer 0% APR for 12–18 months on major repairs
Frequently Asked Questions (FAQ)
Q: Is Benjamin Franklin Plumbing Duncanville licensed and insured?
A: Yes. The Duncanville location at 1019 Explorer St, TX 75137 employs state-licensed plumbers and carries full liability and workers’ compensation insurance—protecting you from unexpected costs.
Q: Do they offer same-day service?
A: Absolutely. For most issues—like clogged drains, water heater failures, or leaks—they offer same-day appointments, often within a 2-hour window.
Q: What if I need help after hours?
A: They provide 24/7 emergency plumbing support. Just call their main line—calls after hours are routed to on-call technicians.
Q: How much does a typical service call cost?
A: Diagnostic fees usually range from $89–$149, but many locations waive this if you proceed with the repair. Always ask for a written quote before work begins.
Q: Do they work on commercial properties too?
A: Yes! While primarily residential, many Benjamin Franklin franchises—including Duncanville—also service small businesses, restaurants, and office buildings in the 75137 area.
Q: Can I book online?
A: Most locations, including Duncanville, offer online scheduling via their official website, with real-time availability and instant confirmation.
Final Thoughts: Why 1019 Explorer St Is Your Smart Choice
When your pipes act up, you need more than a wrench—you need peace of mind. Benjamin Franklin Plumbing Duncanville at 1019 Explorer St, Duncanville, TX 75137 delivers exactly that: certified experts, honest pricing, and a commitment to showing up when they say they will.
Whether it’s a dripping faucet or a flooded basement, don’t risk DIY fixes or fly-by-night contractors. Choose a name backed by decades of trust and local accountability.
👉 Have a plumbing win or tip to share? Tag #DuncanvillePlumbing on social media—or forward this guide to a neighbor who’s been dealing with a leak!
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