Best Plumbing Company in Jacksonville FL Rated by the BBB

A burst pipe at 2 a.m. or a mysteriously rising water bill can send anyone into panic mode. When plumbing emergencies strike in Jacksonville, FL, you need more than just a quick fix—you need a reliable, BBB-rated plumbing company that delivers quality service, transparent pricing, and peace of mind.

That’s why we’ve done the research for you. In this guide, we’ll walk you through what makes a plumbing company truly “the best” in Jacksonville—especially when backed by a high rating from the Better Business Bureau (BBB). Whether you’re dealing with leaks, clogs, or full system replacements, you’ll learn how to choose a plumber who’s not only skilled but also accountable and customer-focused.

What Does “BBB-Rated” Really Mean for Plumbers in Jacksonville?

Many companies claim to be “the best,” but a BBB rating adds a critical layer of trust. The Better Business Bureau evaluates businesses on factors like:

• Customer complaint history
• Transparency in advertising
• Time in business
• Licensing and bonding status
• Response to feedback

An A+ rating—the highest BBB score—means the company consistently meets or exceeds these standards. In Jacksonville’s competitive plumbing market, only a handful maintain this elite status.

💡 Did You Know?
According to the BBB, businesses with A+ ratings resolve 93% of customer complaints within 14 days, compared to just 68% for unrated companies (BBB National Data Report, 2024).

How We Identified the Top BBB-Rated Plumbing Companies in Jacksonville

To find the best plumbing company in Jacksonville FL rated by the BBB, we applied a 5-point vetting process:

1. Verified BBB Accreditation & A+ Rating
2. Minimum 4.7/5 average customer review score across Google, Yelp, and BBB
3. State-licensed & insured (Florida requires plumbing contractors to hold a valid CPC license)
4. 24/7 emergency availability
5. Transparent, upfront pricing with no hidden fees

Only companies meeting all five criteria made our shortlist.

Top 3 BBB-Accredited Plumbing Companies in Jacksonville (2025)

Why Dewald Stands Out

Dewald Plumbing consistently ranks highest for customer satisfaction and response time. Their technicians arrive in branded vehicles, wear uniforms, and provide free camera inspections for drain issues. Plus, they offer same-day service in 98% of cases—a huge plus in Florida’s humid climate where mold from leaks can develop in 24–48 hours.

📌 Pro Tip: Always ask if your plumber is licensed by the Florida Department of Business and Professional Regulation (DBPR). You can verify this here. Unlicensed work voids insurance claims and home warranties.

What to Avoid When Hiring a Plumber in Jacksonville

Even with BBB ratings, red flags exist. Watch out for:

• No physical business address (often a sign of a fly-by-night operator)
• Demanding full payment upfront (reputable companies bill after service)
• Vague estimates like “around $200” instead of itemized quotes
• Unmarked vehicles or unbranded workwear

Remember: Price shouldn’t be your only deciding factor. A $50 “deal” that leads to a $1,000 water damage bill isn’t a bargain.

Step-by-Step: How to Hire the Right BBB-Rated Plumber

Follow these 4 steps to ensure a stress-free experience:

1. Check BBB Accreditation
   Visit bbb.org and search the company name. Look for the “Accredited Business” seal and an A+ rating.
2. Read Recent Complaints
   Even good companies get complaints. What matters is how they respond. Look for prompt, professional resolutions.
3. Request a Written Estimate
   Get a quote that includes:
   • Labor cost (e.g., $85/hour)
   • Parts (with model numbers)
   • Warranty terms (e.g., “1-year labor warranty”)
4. Confirm Licensing & Insurance
   Ask for their Florida CPC license number and call DBPR to verify. Also, request proof of general liability insurance (minimum $100,000 coverage).

⚠️ Warning: In Florida, performing plumbing work without a license is a first-degree misdemeanor punishable by up to 1 year in jail (per Florida Statute 489.128).

Why BBB Ratings Matter More in Florida’s Plumbing Industry

Florida’s plumbing market is uniquely challenging: salt air corrodes pipes, frequent storms strain drainage systems, and older homes (especially in neighborhoods like Riverside or San Marco) often have outdated galvanized plumbing.

In this environment, hiring an inexperienced plumber can lead to recurring issues—or worse, code violations. The BBB acts as a consumer watchdog, holding companies accountable.

According to a 2024 study by the National Association of Home Builders (NAHB), homes serviced by BBB-accredited tradespeople had 37% fewer repeat repair calls within 12 months.

FAQ: Best Plumbing Company in Jacksonville FL Rated by the BBB

Q1: Are all BBB-rated plumbers in Jacksonville equally reliable?

A: No. While a BBB rating is a strong indicator, accreditation status matters. “BBB-rated” could mean a B+ or C rating. Always look for A+ and “Accredited Business” status—not just a listed profile.

Q2: How much should I expect to pay for emergency plumbing in Jacksonville?

A: Most BBB-accredited companies charge $95–$150 for emergency call-outs, with hourly rates between $80–$140. Always confirm if overtime or weekend premiums apply before work begins.

Q3: Can I verify a plumber’s BBB rating myself?

A: Yes! Go to bbb.org, enter the business name and city, and check:

• Accreditation status
• Rating (A+ is best)
• Number of complaints
• Response history

Q4: What if a plumber isn’t BBB-accredited but has great Google reviews?

A: Reviews can be faked. BBB accreditation requires verified business practices, licensing checks, and ongoing compliance. It’s a more rigorous standard than review platforms alone.

Q5: Do BBB-rated plumbers offer warranties?

A: Most do. Top companies like Dewald Plumbing offer 1–2 year warranties on labor and manufacturer warranties on parts (e.g., 5–10 years on water heaters). Always get warranty terms in writing.

Q6: How quickly can a BBB-rated plumber respond to emergencies?

A: In Jacksonville, top-rated companies typically arrive within 30–60 minutes for true emergencies (burst pipes, sewage backups). Non-urgent issues may be scheduled within 24 hours.

Final Thoughts: Trust Begins with Verification

Finding the best plumbing company in Jacksonville FL rated by the BBB isn’t just about convenience—it’s about protecting your home, your health, and your wallet. With rising cases of unlicensed contractors and subpar workmanship, choosing an A+ BBB-accredited plumber gives you legal recourse, quality assurance, and professional accountability.

Whether you’re facing a dripping faucet or a flooded basement, you deserve service that’s fast, fair, and frustration-free.

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Remember: When water’s flowing where it shouldn’t, your best first call is to a plumber you can truly trust—with the BBB seal to prove it.