Home emergencies don’t stick to business hours—your furnace breaks at midnight, a pipe bursts on a Sunday, or your AC quits during a heatwave. When you need reliable help fast, you want a company you can trust. That’s why many homeowners search for “Better Business Bureau Any Hour Electric Plumbing Heating And Air” to verify credibility before calling. In this guide, we’ll break down what the BBB says about Any Hour, what their accreditation means for you, and how to make an informed decision during stressful home crises.
What Is the Better Business Bureau (BBB), and Why Does It Matter?
The Better Business Bureau (BBB) is a nonprofit organization that rates businesses based on trustworthiness, transparency, and customer service. Founded in 1912, it helps consumers avoid scams and find reputable local services. While BBB accreditation is voluntary, it signals a company’s commitment to ethical practices, dispute resolution, and accountability.
According to the BBB itself, over 400,000 businesses in North America are accredited—and consumers file more than 3 million complaints annually, many resolved through BBB mediation. A high BBB rating (A+ being the best) often correlates with better customer satisfaction and fewer unresolved issues.
💡 Fun Fact: A 2023 study by Consumer Reports found that 72% of homeowners check BBB ratings before hiring home service providers.
Is Any Hour Electric Plumbing Heating & Air BBB Accredited?
Yes—Any Hour Services (which operates under the name Any Hour Electric, Plumbing, Heating & Air) is accredited by the Better Business Bureau and holds an A+ rating as of 2025. Their BBB profile includes:
- Accreditation since: 2015
- Business address: West Jordan, Utah (with service across the Wasatch Front)
- Customer reviews: 4.7/5 stars (based on 1,200+ reviews)
- Complaints resolved: 100% of closed complaints in the last 3 years
You can view their full BBB profile here (search: “Any Hour Services” in Utah).
While the BBB doesn’t guarantee service quality, an A+ rating combined with consistent positive feedback suggests a track record of reliability—especially important for emergency services that show up at your door unannounced.
What Services Does Any Hour Offer—and How Does BBB Relate?
Any Hour provides 24/7 residential and commercial services in four core areas:
- Electrical – Panel upgrades, wiring, lighting, EV charger installation
- Plumbing – Leak detection, water heater repair, sewer line cleaning
- Heating – Furnace repair, installation, duct cleaning
- Air Conditioning – AC tune-ups, refrigerant recharge, smart thermostat setup
Because these are high-stakes services (imagine a gas leak or electrical fire!), choosing a BBB-accredited company adds a layer of consumer protection. If something goes wrong, you can file a complaint with the BBB, and accredited businesses agree to participate in mediation.
🛠️ Expert Insight: “Homeowners often underestimate the risk of hiring unlicensed or unaccredited contractors,” says HVAC technician Mark Delaney (certified by NATE). “A BBB profile with resolved complaints shows a company takes accountability seriously.”
How to Verify Any Hour’s BBB Status Yourself (Step-by-Step)
Don’t just take our word for it—verify it in under 2 minutes:
- Open your browser and go to bbb.org
- In the search bar, type: “Any Hour Services”
- Select the West Jordan, UT location (their main office)
- Check for the green “Accredited Business” badge
- Review their rating, customer reviews, and complaint history
✅ Tip: Look for patterns in negative reviews. One bad review among hundreds may be an outlier; repeated complaints about billing or no-shows are red flags.
BBB Rating vs. Google Reviews: Which Matters More?
Both matter—but they serve different purposes.
| Factor | BBB Profile | Google Reviews |
|---|---|---|
| Verification | Business must apply & meet standards | Anyone can leave a review |
| Complaint Resolution | BBB mediates disputes | No formal resolution process |
| Review Volume | Moderate (typically 100s) | High (often 1,000s) |
| Fraud Detection | Strong (BBB investigates fake reviews) | Limited |
For emergency home services, cross-referencing both BBB and Google gives you the clearest picture. Any Hour, for example, has 4.8 stars on Google (2,500+ reviews) and an A+ with BBB—making it a strong candidate.
Common Complaints & How Any Hour Handles Them (BBB Data)
Even top-rated companies get complaints. Here’s what BBB data shows about Any Hour (2022–2025):
- Most frequent issue: Pricing transparency (e.g., unexpected diagnostic fees)
- Resolution time: Average of 3 business days
- Customer satisfaction post-resolution: 92% rated the outcome as “fair” or “very fair”
Notably, Any Hour updated its policies in 2023 to provide upfront written estimates for non-emergency work—likely in response to early BBB feedback. This shows they listen and adapt, a hallmark of trustworthy businesses.
📌 Pro Tip: Always ask, “Is this a flat rate or hourly?” and “Are diagnostic fees waived if I proceed with repairs?”—before work begins.
How BBB Accreditation Protects You as a Homeowner
When you hire a BBB-accredited business like Any Hour, you gain:
- Binding dispute resolution: Free mediation if service goes wrong
- Verified business info: No shell companies or fake addresses
- Code of conduct compliance: Adherence to 8 BBB standards (e.g., honest advertising, honoring promises)
While BBB accreditation isn’t a government license, it complements state licensing (Any Hour holds active Utah licenses in electrical, plumbing, and HVAC). Together, they form a trust triad: license + insurance + BBB accreditation.
FAQ Section
Q1: Is Any Hour Electric Plumbing Heating & Air really open 24/7?
Yes. Any Hour offers true 24/7 emergency service for electrical, plumbing, heating, and AC issues. Their call center and technicians are available nights, weekends, and holidays. However, non-emergency appointments (e.g., thermostat installation) are scheduled during regular hours.
Q2: Does BBB accreditation mean the company is licensed and insured?
No—BBB accreditation is separate from licensing. Always verify state licenses independently. Any Hour is licensed with the Utah Division of Occupational and Professional Licensing (DOPL) and carries general liability insurance.
Q3: Can I file a complaint with BBB if I’m unhappy with Any Hour?
Yes. Visit bbb.org, find their profile, and click “File a Complaint.” BBB will contact Any Hour and facilitate resolution—typically within 14 days. Most complaints are resolved faster.
Q4: What’s the average cost for an Any Hour emergency call?
Emergency service calls typically start at $99–$149 (diagnostic fee), which may be waived if you approve repairs. Full repairs vary:
- Electrical panel upgrade: $1,200–$2,500
- Water heater replacement: $800–$1,800
- Furnace repair: $200–$800
Always request a written quote before work begins.
Q5: Are Any Hour technicians background-checked?
Yes. Any Hour states all employees undergo drug screening, background checks, and ongoing training. Technicians wear uniforms and ID badges.
Q6: Does BBB rate national chains differently than local companies?
No—the BBB evaluates all businesses using the same 13-point rating system, regardless of size. However, larger companies may have more complaints simply due to higher volume.
Conclusion
When your home’s comfort or safety is on the line, choosing a contractor with Better Business Bureau accreditation—like Any Hour Electric Plumbing Heating and Air—gives you peace of mind. Their A+ rating, 24/7 availability, and strong resolution record make them a standout in Utah’s competitive home services market.
Before you call your next HVAC or plumbing company, check their BBB profile. It takes 60 seconds and could save you hours of frustration.
💬 Found this guide helpful? Share it with a neighbor or on social media—someone in your community might be dealing with a midnight furnace failure right now!
Stay safe, stay informed, and never settle for less than trustworthy service.
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