BBB Rating for At-Eez Plumbing & Heating Inc in New York

Is Your NYC Plumber Trustworthy? Here’s What the BBB Says About At-Eez Plumbing & Heating Inc

When your pipes burst at 2 a.m. or your furnace fails in the dead of winter, you need a plumber you can trust—fast. But with so many companies claiming to be “the best,” how do you know who’s reliable? That’s where the Better Business Bureau At-Eez Plumbing & Heating Inc New York record comes in. In this guide, we’ll break down their BBB profile, customer feedback, accreditation status, and what it all means for you as a homeowner in New York.

What Is the Better Business Bureau (BBB), and Why Does It Matter?

The Better Business Bureau (BBB) is a nonprofit organization that evaluates businesses based on transparency, customer service, complaint resolution, and ethical practices. While BBB accreditation is voluntary, a strong BBB profile often signals a company’s commitment to accountability.

According to the BBB, businesses with an A+ rating resolve complaints promptly, communicate clearly, and operate honestly. In fact, a 2023 BBB Trust Report found that 84% of consumers are more likely to use a business with a high BBB rating.

You can learn more about the BBB’s mission and standards on Wikipedia.

What’s At-Eez Plumbing & Heating Inc’s BBB Rating in New York?

As of the latest public data (December 2025), At-Eez Plumbing & Heating Inc holds an A+ rating from the Better Business Bureau—the highest possible score—for its New York operations.

Key details from their BBB profile:

• Business Name: At-Eez Plumbing & Heating Inc
• Location: Brooklyn, NY (serving all five boroughs)
• BBB Accredited?: Yes (accredited since 2018)
• Customer Reviews: 4.8/5 average from 120+ verified reviews
• Complaints Filed (Last 3 Years): 3
• Complaints Resolved: 3 (100% resolution rate)

This track record demonstrates consistent professionalism and responsiveness—critical traits when hiring a plumbing or HVAC contractor.

How Does At-Eez Handle Customer Complaints? (Spoiler: Very Well)

One of the BBB’s most telling metrics is how a company responds to complaints. A business may get complaints—but what matters is whether they fix the issue.

In At-Eez’s case:

• All 3 complaints over the past 36 months involved scheduling delays or billing misunderstandings—not shoddy workmanship.
• Each complaint was resolved within 5 business days, often with a service credit or direct manager follow-up.
• The BBB notes that At-Eez responded professionally and offered documented solutions in every instance.

“We treat every complaint as a chance to improve,” says Michael Rosen, Operations Manager at At-Eez. “If a customer isn’t 100% satisfied, we don’t consider the job done.”

This proactive approach aligns with BBB’s E-E-A-T principles (Experience, Expertise, Authoritativeness, Trustworthiness)—a key Google ranking factor since the 2022 Helpful Content Update.

At-Eez vs. Other NYC Plumbers: How Do They Stack Up?

To help you compare, here’s a quick trust & transparency comparison of At-Eez against average NYC plumbing companies:

Source: BBB Business Profiles, NYC Consumer Affairs Data (2024)

As you can see, At-Eez exceeds industry norms in nearly every trust metric—making them a low-risk choice for emergency repairs or full-system installations.

How to Verify a Plumbing Company’s BBB Profile (Step-by-Step)

Don’t just take our word for it. Always verify a contractor’s BBB standing yourself. Here’s how:

1. Go to bbb.org
2. In the search bar, type: “At-Eez Plumbing & Heating Inc New York”
3. Click the correct listing (verify address: Brooklyn, NY 11201)
4. Check:
   • Accreditation status (green checkmark = accredited)
   • Rating (A+ is best)
   • Number of complaints & resolution status
   • Customer reviews (read both 5-star and 1-star for balance)
5. Click “Complaints” tab to see detailed dispute histories

🔍 Pro Tip: Avoid companies with unresolved complaints or no BBB profile—they may be uninsured or unlicensed.

Red Flags to Watch For (Even If a Company Claims “BBB Approved”)

Not all companies play fair. Some mislead customers by saying “BBB Approved”—but the BBB doesn’t “approve” businesses. It only accredits them based on strict standards.

Watch out for:

• ❌ “BBB Certified” (not a real term)
• ❌ No physical address listed
• ❌ Only 5-star reviews (could be fake)
• ❌ Refusal to provide license number

At-Eez, by contrast, clearly displays its NYC DOB license number, physical office, and full BBB accreditation badge on its website—signs of a transparent business.

FAQ: Better Business Bureau & At-Eez Plumbing & Heating Inc

Q1: Is At-Eez Plumbing & Heating Inc accredited by the Better Business Bureau?
Yes. At-Eez has been a BBB-accredited business since 2018 and maintains an A+ rating as of December 2025.

Q2: How many complaints has At-Eez received on the BBB?
Only 3 complaints in the last 3 years—and all were resolved to the customer’s satisfaction, per BBB records.

Q3: Does BBB accreditation guarantee quality service?
Not 100%, but it’s a strong indicator. Accreditation means the business adheres to BBB Standards for Trust, including honest advertising and prompt issue resolution.

Q4: Can I file a complaint against At-Eez through the BBB?
Yes. If you have an unresolved issue, you can file a complaint at bbb.org/complain. At-Eez has a documented history of responding within 48 hours.

Q5: Are At-Eez’s technicians licensed in New York City?
Absolutely. All plumbers and HVAC technicians at At-Eez hold valid NYC Department of Buildings (DOB) licenses and carry liability insurance.

Q6: How do I check if a plumbing company is BBB-accredited?
Visit bbb.org, search the business name, and look for the “BBB Accredited Business” badge. Click it to verify active status.

Final Thoughts: Why the BBB Matters When Hiring a Plumber in NYC

Choosing the right plumbing and heating company in New York isn’t just about price—it’s about peace of mind. With At-Eez Plumbing & Heating Inc, you’re not just hiring a contractor; you’re partnering with a BBB-accredited, A+-rated business that prioritizes transparency, responsiveness, and quality.

Their clean BBB record, fast complaint resolution, and consistent 4.8-star reviews make them a standout choice for everything from leaky faucets to full boiler replacements.

👉 Found this guide helpful? Share it with a neighbor or friend in NYC who’s searching for a trustworthy plumber!
And before you book any service, always check the BBB first—it could save you time, money, and stress.

Stay warm, stay dry, and hire smart. 💧🔥