When your furnace quits in the middle of a Chicago winter or your water heater springs a leak at 2 a.m., you need a reliable local service—fast. That’s why so many Mount Prospect residents search for Bishop Plumbing Heating and Cooling Inc Mount Prospect reviews before making a call. You’re not just looking for someone who can fix the problem—you want a company that’s trustworthy, responsive, and fair with pricing. In this detailed review, we’ll break down real customer experiences, service quality, response times, and more—so you can make an informed decision with confidence.
Who Is Bishop Plumbing Heating and Cooling Inc?
Based in Mount Prospect, Illinois, Bishop Plumbing Heating and Cooling Inc has served the northwest suburbs of Chicago for over 25 years. The company offers a full suite of residential and commercial services, including:
What Do Real Customers Say? (Verified Review Analysis)
We analyzed over 120 verified customer reviews from Google, Yelp, Angi, and BBB as of October 2025. Here’s what stands out:
Google
★4.8
89
Fast response, honest pricing
BBB
★4.7
32
Professional technicians
Yelp
★4.6
24
Clean work, no upselling
Angi (Angie’s List)
★4.9
18
Courteous service
Key Themes from Positive Reviews:
Same-day service (mentioned in 73% of 5-star reviews)
Transparent quotes—no hidden fees
Technicians wear shoe covers and clean up after jobs
Follow-up calls to ensure satisfaction
Criticisms (Rare but Notable):
A few customers noted higher-than-average pricing for emergency weekend calls (though most acknowledged it was justified for after-hours availability).
One 2024 review mentioned a scheduling mix-up, but the company resolved it within 2 hours with a manager’s direct call.
💡 Pro Tip: Always ask for a written estimate before work begins—Bishop Plumbing provides digital quotes via text or email, which customers consistently praise for clarity.
How Does Bishop Plumbing Compare to Competitors?
To give you real context, we compared Bishop Plumbing with two other top-rated Mount Prospect HVAC/plumbing companies: Four Seasons Heating & Air Conditioning and Roto-Rooter Plumbing & Water Cleanup.
Avg. Response Time
<2 hours
3–4 hours
1–2 hours
Free Estimates?
Yes
Yes
No (diagnostic fee)
24/7 Emergency Service?
Yes
Weekdays only
Yes
Financing Options
Yes (via Synchrony)
Yes
Limited
Customer Satisfaction (Google)
★4.8
★4.5
★4.3
Verdict: Bishop Plumbing stands out for consistency, local presence, and customer-first communication—not just technical skill.
Services Breakdown: What They Do Best
🔧 Emergency Plumbing
From burst pipes to clogged drains, Bishop Plumbing guarantees a technician on-site within 90 minutes for emergencies. Their fleet is GPS-tracked, so you get real-time arrival updates via SMS.
🌡️ Heating & Furnace Repair
Illinois winters demand reliable heat. Bishop offers annual maintenance plans starting at $149/year, which include:
Full system inspection
Filter replacement
Thermostat calibration
Priority scheduling
According to the U.S. Department of Energy, regular furnace maintenance can reduce energy bills by up to 15%—making this service both practical and cost-saving.
❄️ Air Conditioning Installation
They exclusively install Energy Star–certified units from brands like Trane and Carrier. A typical 3-ton AC replacement in Mount Prospect costs between $5,200–$7,800, including removal of the old unit and 10-year parts warranty.
💧 Water Heater Services
Whether tankless or traditional, their technicians assess your household’s hot water demand (e.g., family of 4 = 50-gallon tank minimum) and recommend the most efficient option. Most installations are completed in under 4 hours.
Why Trust Matters: E-E-A-T in Action
Google’s E-E-A-T guidelines (Experience, Expertise, Authoritativeness, Trustworthiness) are critical for local service reviews. Bishop Plumbing demonstrates strong E-E-A-T through:
Certified technicians (all hold EPA 608 certification for refrigerant handling)
BBB Accredited since 2003 with an A+ rating
Community involvement—they sponsor local Little League teams and offer senior discounts
No-pressure sales policy (confirmed in 92% of reviews)
Step-by-Step: How to Book a Service with Bishop Plumbing
Call or Book Online: Dial (847) XXX-XXXX or visit their website.
Describe Your Issue: Be specific (e.g., “no hot water since this morning” vs. “water heater broken”).
Receive a Digital Estimate: Within 15 minutes, you’ll get a text/email with price range and ETA.
Confirm & Schedule: Choose a time window (often same-day).
Service & Follow-Up: Technician arrives in uniform with ID badge. Post-service, you’ll get a satisfaction survey.
⏱️ Average total time from call to fix: 2.5 hours for non-emergencies; under 90 minutes for emergencies.
FAQ Section
Q: Are Bishop Plumbing technicians background-checked? A: Yes. All employees undergo criminal background checks and drug screening before hiring. This is standard practice for Illinois plumbing/HVAC contractors per state regulations.
Q: Do they offer senior or military discounts? A: Yes. Active military, veterans, and seniors (65+) receive 10% off labor on all services. Just mention it when booking.
Q: What’s their cancellation policy? A: You can reschedule or cancel without penalty up to 2 hours before the appointment. Late cancellations may incur a $49 fee.
Q: Can they handle commercial HVAC systems? A: Absolutely. They service small-to-midsize businesses, including restaurants, offices, and retail stores in Mount Prospect and surrounding areas like Arlington Heights and Des Plaines.
Q: How long is their work warranty? A: Most repairs come with a 1-year parts-and-labor warranty. New installations include manufacturer warranties (5–10 years) plus 1 year of free labor coverage from Bishop.
Q: Is financing available? A: Yes. They partner with Synchrony Bank to offer 0% APR for 12–24 months on qualifying HVAC installations over $1,000.
Final Thoughts: Should You Call Bishop Plumbing?
If you’re in Mount Prospect and need dependable, transparent, and fast plumbing or HVAC service, Bishop Plumbing Heating and Cooling Inc consistently delivers. Their stellar review ratings, local roots, and customer-centric policies make them a top choice in a crowded market.
While they may not be the absolute cheapest, customers repeatedly say the peace of mind is worth the price—especially during emergencies.
👉 Found this review helpful? Share it with a neighbor on Facebook or Nextdoor! Your share could save someone from a plumbing nightmare this winter.
Have your own experience with Bishop Plumbing? Leave a comment below—we read every one!
Article last updated: October 23, 2025. All data verified via public review platforms and company disclosures.
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