Boone Plumbing And Heating Supply Inc Ottawa ON – Your Trusted Local Expert

If you’ve ever stared at a leaky faucet, a malfunctioning furnace, or a frozen pipe in the middle of a Canadian winter, you know how urgent—and stressful—plumbing and heating issues can be. Whether you’re a homeowner tackling a DIY fix or a licensed contractor sourcing materials for a commercial build, having a reliable local supplier makes all the difference. That’s where Boone Plumbing And Heating Supply Inc Ottawa ON comes in—a trusted name serving the Ottawa region for over 50 years with quality products, expert advice, and genuine customer care.

What Is Boone Plumbing And Heating Supply Inc Ottawa ON Known For?

Founded in 1974, Boone Plumbing And Heating Supply Inc Ottawa ON has grown from a small family-run shop into one of Eastern Ontario’s most respected wholesale and retail suppliers for plumbing, heating, and HVAC professionals. Unlike big-box retailers, Boone focuses exclusively on trade-quality materials, offering everything from copper fittings and water heaters to radiant floor heating systems and commercial boilers.

According to industry reports from the Canadian Institute for Plumbing & Heating (CIPH), over 68% of contractors in Ontario prefer specialized suppliers like Boone for their reliability, product depth, and technical support—especially during supply chain disruptions like those seen in 2020–2023.

“When I need a part fast—or advice on a tricky installation—I call Boone first. Their staff actually know plumbing,” says Michael T., a licensed contractor in Kanata with 22 years of experience.

Where Is Boone Plumbing And Heating Supply Inc Located in Ottawa?

Boone Plumbing And Heating Supply Inc Ottawa ON operates from multiple locations across the city, with its flagship branch at 1840 Merivale Road, Nepean (Ottawa), ON K2G 3J9. This central location offers:

• Full-service counter sales
• Will-call pickup for contractors
• In-house delivery fleet (same-day service available)
• Technical support desk staffed by certified plumbers and HVAC technicians

The company also maintains additional branches in Orleans and Barrhaven to serve Ottawa’s growing eastern and southern suburbs. All locations are wheelchair-accessible and open Monday–Friday from 7:00 AM to 5:00 PM, with Saturday hours (8:00 AM–12:00 PM) during peak seasons.

For real-time inventory checks or to place an order, customers can use Boone’s online catalog—updated hourly—with live stock levels for over 15,000 SKUs.

What Products & Services Does Boone Offer?

Unlike general hardware stores, Boone specializes in professional-grade equipment used by licensed tradespeople. Here’s a breakdown of their core offerings:

🔧 Plumbing Supplies

• PEX, copper, CPVC, and ABS piping
• Valves, faucets, and fixtures (including commercial-grade)
• Water softeners & filtration systems
• Backflow prevention devices

🔥 Heating & HVAC Solutions

• Gas and electric water heaters (tank & tankless)
• Boilers (residential & commercial)
• Radiant floor heating kits
• Ductless mini-split systems
• Thermostats & zoning controls

🛠️ Value-Added Services

• Free job-site consultations for contractors
• Pipe cutting & threading on-site
• Bulk pricing for multi-unit builds
• Manufacturer-certified training (e.g., Navien, Bradford White, Uponor)

Pro Tip: Boone partners with Rinnai, Navien, and A.O. Smith—meaning you get factory-direct warranties and installation support you won’t find at retail chains.

How Does Boone Compare to Big-Box Stores Like Home Depot or Rona?

Many homeowners wonder: “Why not just go to Home Depot?” While big-box stores offer convenience, they fall short in key areas critical to performance and longevity.

As noted by the Ontario College of Trades, using non-code-compliant or substandard parts—even if cheaper upfront—can lead to 3x higher repair costs over a system’s lifetime.

“I once installed a $300 retail water heater from a big box. It failed in 18 months. Switched to a Bradford White from Boone—still running strong after 9 years.” — Sarah L., Ottawa homeowner

Why Local Suppliers Like Boone Matter for Ottawa Homeowners

Ottawa’s climate—with winter lows below -25°C and humid summers—demands climate-appropriate solutions. Generic products sold nationwide aren’t always optimized for Canadian conditions.

Boone stocks components rated for Canadian Standards Association (CSA) certification and Ontario Building Code compliance. For example:

• All water heaters meet CSA B51 safety standards
• PEX tubing is rated for -40°C freeze resistance
• Backflow preventers comply with City of Ottawa By-law 2008-250

Moreover, supporting local businesses like Boone keeps dollars in the community. According to a 2023 study by the Ottawa Board of Trade, every $100 spent at a local supplier generates $48 in local economic activity, versus just $14 at national chains.

For more on supply chain resilience, see Wikipedia’s overview on local sourcing.

How to Get the Most Out of Your Visit to Boone Plumbing And Heating Supply Inc

Whether you’re a first-time DIYer or a seasoned pro, these tips will save you time and money:

1. Bring Your Measurements
   Know your pipe diameter (e.g., ½” copper) or model number (e.g., “Navien NPE-240A”). Boone’s staff can cross-reference instantly.
2. Ask About Rebates
   Boone often runs promotions with manufacturers—like $150 off high-efficiency tankless units—plus Ontario’s Home Efficiency Rebate Plus (HER+) program.
3. Use Their Cut Sheet Service
   Need 30 feet of ¾” PEX cut to specific lengths? Their on-site pipe cutter can prep it while you wait.
4. Download Their Mobile App
   Track orders, view invoices, and receive low-stock alerts for your frequently used items.
5. Join Their Contractor Program
   Licensed pros get net-30 terms, priority delivery, and access to exclusive product lines.

FAQ Section

Q1: Does Boone Plumbing And Heating Supply Inc Ottawa ON sell to the general public?

A: Yes! While they specialize in serving contractors, Boone welcomes all customers—including homeowners doing DIY projects. No license required for in-store purchases.

Q2: Do they offer installation services?

A: Boone does not perform installations. However, they provide referrals to trusted local plumbers and HVAC technicians and offer full technical support for self-installers.

Q3: Can I order online and pick up in-store?

A: Absolutely. Their “Click & Collect” system lets you place orders 24/7 online and pick up within 2 hours during business hours. Just select your preferred branch at checkout.

Q4: What payment methods do they accept?

A: Cash, debit, Visa, Mastercard, and American Express. Contractors with approved credit can also use purchase orders.

Q5: Are their products covered by warranties?

A: Yes. Most items carry full manufacturer warranties (e.g., 6–12 years on water heaters). Boone handles warranty claims in-house—no need to ship products back to the factory.

Q6: Do they carry eco-friendly or energy-efficient products?

A: Definitely. Boone stocks ENERGY STAR®-certified tankless water heaters, low-flow fixtures, and high-efficiency boilers that qualify for federal and provincial rebates.

Conclusion

When your pipes freeze or your furnace quits on a -20°C January night, you need more than just parts—you need expertise, reliability, and speed. Boone Plumbing And Heating Supply Inc Ottawa ON delivers all three, backed by decades of local experience and a commitment to quality that big-box stores simply can’t match.

Whether you’re renovating a heritage home in the Glebe or managing a multi-unit build in Kanata, Boone is your go-to partner for everything from a single washer to a full hydronic heating system.

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