Waking up to a flooded bathroom or a backed-up sink in your apartment is stressful—and you’re probably wondering: Can you call a plumber to an apartment? The short answer is yes, but the details matter. Whether you’re a renter or a landlord, knowing the proper steps can save you time, money, and legal headaches. Let’s break down exactly what to do when plumbing problems strike your rental unit.
Who’s Responsible for Plumbing Repairs in an Apartment?
Before you dial a plumber, it’s crucial to understand responsibility. In most U.S. states, landlords are legally required to maintain habitable living conditions—including functional plumbing—under the implied warranty of habitability. This means major issues like burst pipes, sewer backups, or no hot water typically fall on the landlord.
However, if the problem stems from tenant negligence (e.g., flushing inappropriate items or ignoring slow drains), you might be on the hook for repairs. According to a 2023 survey by the National Apartment Association, 72% of landlords cover emergency plumbing repairs, but only 41% reimburse tenants who hire plumbers without prior approval.
💡 Pro Tip: Always check your lease agreement first. It often outlines specific procedures for maintenance requests.
When Should You Call a Plumber Immediately?
Not all plumbing issues are equal. Some demand same-day professional help to prevent costly damage. Call a licensed plumber right away if you notice:
- Sewage backup (health hazard—requires immediate sanitation)
- Burst or leaking pipes causing water damage
- No running water in the entire unit
- Gas smell near water heater (could indicate gas line issue)
- Flooding from upstairs units affecting your space
The Environmental Protection Agency (EPA) notes that a single dripping faucet can waste over 3,000 gallons of water per year—but emergencies like floods can cause $2,000+ in damage within hours if unaddressed.

Step-by-Step: How to Call a Plumber to Your Apartment
Follow these steps to avoid disputes and ensure fast, compliant repairs:
- Notify Your Landlord or Property Manager First
Most leases require tenants to report issues before hiring outside help. Send a written notice (email or maintenance portal) with photos and a clear description. - Check Lease Terms for Emergency Clauses
Some leases allow tenants to call a plumber if the landlord doesn’t respond within 24–48 hours for urgent issues. Document all communication. - Choose a Licensed, Insured Plumber
Verify credentials via your state’s contractor licensing board. Avoid “handyman” fixes for serious issues—they may void insurance claims. - Get a Written Estimate
Reputable plumbers provide itemized quotes. Keep this for reimbursement requests. - Submit Receipts and Documentation
If you paid upfront (with landlord approval), submit all paperwork promptly for reimbursement.
⚠️ Warning: Hiring a plumber without permission could violate your lease and result in withheld security deposits.
Landlord vs. Tenant: Who Pays for Plumbing Repairs?
Understanding cost responsibility prevents conflicts. Here’s a quick-reference guide:
Clogged drain (from tenant misuse) | Tenant | Caused by improper use (e.g., grease, wipes) |
Broken water heater (age-related) | Landlord | Part of essential habitability |
Leaky faucet due to wear | Landlord | Normal wear and tear |
Sewer line blockage (main line) | Landlord | Structural system responsibility |
Frozen pipe burst (in winter) | Landlord* | Unless tenant failed to heat unit |
* Unless local laws or lease state otherwise—see Wikipedia’s overview of landlord-tenant law in the U.S. for general principles.
What If Your Landlord Refuses to Fix It?
If your landlord ignores serious plumbing issues, you have legal options—but proceed carefully:
- Send a formal repair request via certified mail (keep proof).
- Contact local housing authority: Most cities have codes requiring landlords to fix health/safety hazards within set timeframes.
- Withhold rent? Only in states that allow it—and usually requires court approval.
- “Repair and deduct”: Permitted in CA, TX, NY, and others, but caps apply (e.g., max 1 month’s rent).
According to the U.S. Department of Housing and Urban Development (HUD), over 500,000 renter complaints annually involve maintenance neglect—many resolved through local tenant unions or legal aid.
Preventing Future Plumbing Emergencies
A little prevention goes a long way:
- Never flush wipes, paper towels, or feminine products—even “flushable” ones clog pipes.
- Use drain strainers in sinks and showers to catch hair and debris.
- Know your shutoff valves: Locate the main water valve (usually near the water meter) and unit-specific valves under sinks.
- Schedule annual inspections: Ask your landlord about preventative maintenance—many property managers offer it.
FAQ: Common Questions About Plumbers & Apartments
Q: Can I call a plumber if my landlord isn’t responding?
A: Yes—but only for true emergencies (e.g., flooding, no water). First, document your attempts to contact them. In many states, you must give 24–72 hours’ notice unless immediate danger exists.
Q: Do I need the landlord’s permission to call a plumber?
A: Almost always, yes. Unauthorized repairs can breach your lease. Exceptions exist for emergencies where delay causes greater damage.
Q: Will my renter’s insurance cover plumbing repairs?
A: Typically no—renter’s insurance covers your belongings, not the building’s systems. However, it may cover water damage to your items if a pipe bursts.
Q: How fast must a landlord fix a plumbing issue?
A: It varies by state and severity. For example:
- California: 30 days for non-emergencies, 24–48 hours for no water or sewage backup
- Texas: “Reasonable time,” but courts often interpret emergencies as <72 hours
- New York: 24 hours for no hot water in winter
Q: Can a landlord enter my apartment to fix plumbing without notice?
A: Only in true emergencies (e.g., active flooding). Otherwise, they must give 24–48 hours’ notice, per most state laws.
Q: What if the plumber damages my apartment during repairs?
A: The plumber’s liability insurance should cover it. Always confirm they’re insured before work begins.
Conclusion
So—can you call a plumber to an apartment? Absolutely, but smart renters act responsibly and within their lease terms. Knowing your rights, documenting issues, and communicating clearly with your landlord turns a stressful situation into a smooth resolution.
Plumbing emergencies don’t wait—and neither should you. But with the right approach, you’ll protect your home, your wallet, and your rental record.
👉 Found this guide helpful? Share it with a fellow renter on Facebook or Twitter! A quick share could save someone from a flooded kitchen—or a legal mess.
Stay dry, stay informed, and never ignore that dripping sound again. 💧🔧
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