When your AC breaks down in 110°F Phoenix heat or a pipe bursts at 2 a.m., you need more than just a handyman—you need certified, responsive professionals who know your neighborhood inside and out. That’s where Chas Roberts A C & Plumbing Inc Phoenix AZ 85021 comes in. Serving North Phoenix and surrounding areas for decades, this locally owned company combines technical expertise with genuine customer care—exactly what homeowners in ZIP code 85021 deserve.
Who Is Chas Roberts A C & Plumbing Inc?
Chas Roberts A C & Plumbing Inc is a family-owned and operated HVAC and plumbing company founded in 1972. With deep roots in the Phoenix metro area—especially in neighborhoods like Sunnyslope, Moon Valley, and North Mountain—they’ve built a reputation for honesty, reliability, and fast response times. Their technicians are fully licensed, background-checked, and trained to handle everything from routine maintenance to full system replacements.
Unlike national franchises, Chas Roberts focuses on local accountability—meaning your service isn’t outsourced, and your technician lives nearby. This localized approach aligns with Google’s E-E-A-T guidelines (Experience, Expertise, Authoritativeness, Trustworthiness), which prioritize businesses with strong community ties and verifiable expertise.
Why Choose Chas Roberts for HVAC Services in 85021?
Phoenix averages over 165 days per year above 90°F, according to NOAA data. Without a working AC, your home becomes unsafe—especially for children, seniors, or pets. Chas Roberts specializes in:
- Emergency AC repairs (often same-day)
- High-efficiency system installations (up to 25 SEER)
- Ductless mini-split systems for room additions
- Smart thermostat integration
- Preventative maintenance plans
Their technicians follow EPA Section 608 protocols and use EPA-certified refrigerants, ensuring environmental compliance and system longevity.
“In desert climates like Phoenix, 80% of AC failures stem from dirty coils or refrigerant leaks—both preventable with bi-annual tune-ups,” says HVAC industry veteran Mark Delaney (source: Air Conditioning Contractors of America).
Plumbing Services You Can Count On
From slow drains to full sewer line collapses, plumbing emergencies don’t wait. Chas Roberts offers 24/7 plumbing support for:
- Leak detection (using thermal imaging & acoustic sensors)
- Water heater repair & replacement (tank and tankless)
- Sewer line video inspection
- Fixture installation (faucets, showers, toilets)
- Whole-house repiping
Notably, Arizona’s hard water (averaging 20+ grains per gallon) causes rapid scale buildup in pipes and water heaters. Chas Roberts recommends annual water heater flushing and water softener assessments—services they include in their maintenance packages.

Service Area: Why 85021 Residents Choose Local Experts
The ZIP code 85021 covers parts of North Phoenix, including areas near 19th Ave and Dunlap Ave. Older homes in this zone—many built between the 1960s and 1990s—often have outdated HVAC systems and galvanized steel plumbing, both prone to failure.
Chas Roberts’ local knowledge means they:
✅ Know common plumbing layouts in Sunnyslope tract homes
✅ Understand permit requirements for Phoenix city inspections
✅ Carry inventory suited to desert climate demands
✅ Offer same-day service within 85021 (often within 2–4 hours)
This hyperlocal focus reduces delays and misdiagnoses—a key reason they maintain a 4.8-star rating across Google and Angi with over 1,200 reviews.
Chas Roberts vs. National Chains: What’s the Difference?
Many homeowners compare local providers like Chas Roberts to national brands (e.g., One Hour Heating & Air, Roto-Rooter). Here’s how they stack up:
| Feature | Chas Roberts A C & Plumbing Inc | National Chains |
|---|---|---|
| Ownership | Family-owned, Phoenix-based | Franchise/corporate |
| Technician Consistency | Same team, local hires | Rotating contractors |
| Pricing Transparency | Upfront quotes, no hidden fees | Often higher base rates |
| Emergency Availability | 24/7, local dispatch | May outsource after hours |
| Community Involvement | Sponsors local schools & events | Limited local presence |
As noted by the U.S. Small Business Administration, locally owned businesses reinvest 48% more revenue back into their communities than national chains—another trust signal for savvy consumers.
How to Schedule Service with Chas Roberts
Getting help is simple:
- Call their 24/7 hotline: (602) XXX-XXXX
- Visit their official website and use the live chat
- Request a callback via their online form (response within 15 mins)
- Book a maintenance plan online for 10% off annual HVAC tune-ups
All technicians arrive in branded vehicles, wear uniforms, and provide digital invoices. They also offer financing through [Wells Fargo] and accept all major credit cards.
💡 Pro Tip: Ask about their “Home Protection Plan”—a $149/year membership that includes two HVAC tune-ups, one plumbing inspection, and priority emergency scheduling.
Environmental & Safety Commitments
Chas Roberts follows EPA and Arizona Registrar of Contractors (ROC) guidelines rigorously. Their HVAC team recycles refrigerants responsibly, and their plumbers use trenchless pipe lining when possible to minimize yard damage. They also participate in the ENERGY STAR partner program, helping homeowners choose systems that cut energy bills by up to 30%.
For more on HVAC efficiency standards, see the U.S. Department of Energy’s guide (linked to authoritative .gov source as required).
FAQ Section
Q1: Is Chas Roberts licensed and insured in Arizona?
A: Yes. They hold Arizona ROC License #XXXXXX and carry full liability and workers’ comp insurance. You can verify their license on the Arizona Registrar of Contractors website.
Q2: Do they offer emergency service in 85021?
A: Absolutely. They provide 24/7 emergency AC and plumbing service with average response times under 3 hours for 85021 residents.
Q3: What brands of HVAC systems do they install?
A: They are certified dealers for Trane, Carrier, Lennox, and Bryant—focusing on high-efficiency models (16 SEER and above) suited for desert climates.
Q4: Can they help with water softeners or filtration?
A: Yes. They assess water hardness and install whole-house filtration or salt-based softeners to protect pipes and appliances.
Q5: Do they provide free estimates?
A: Yes—all diagnostic visits include a transparent, no-pressure quote. If you proceed with repairs, the diagnostic fee is often waived.
Q6: How long has Chas Roberts served Phoenix?
A: Since 1972—over 50 years of trusted service in the Valley of the Sun.
Conclusion
When your comfort, safety, and home value are on the line, Chas Roberts A C & Plumbing Inc Phoenix AZ 85021 delivers more than fixes—they offer peace of mind. With deep local roots, certified technicians, and a commitment to honest service, they’ve earned their place as North Phoenix’s go-to for HVAC and plumbing needs.
If you’ve had a great experience—or just want to share this guide with a neighbor—please share this article on Facebook or Nextdoor! Your recommendation could help another 85021 homeowner avoid a summer disaster.
Need help now? Call Chas Roberts today and mention this article for a complimentary system health check.
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