How to Check a Plumbing & Heating Company’s License in MA

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Hiring an unlicensed plumber or heating technician can cost you time, money—and even your home’s safety. If you’re in Massachusetts, it’s your right (and smart practice!) to check the license of a plumbing and heating company in MA before signing any contract. This guide walks you through exactly how to do it—quickly, confidently, and with zero guesswork.


Why Verifying a Plumbing & Heating License in Massachusetts Matters

Massachusetts takes contractor licensing seriously—especially for trades that affect public health and safety, like plumbing and heating. According to the Massachusetts Division of Professional Licensure (DPL), unlicensed plumbing work is not only illegal but can void your homeowner’s insurance and leave you liable for damages.

In 2023, the DPL reported over 1,200 complaints against unlicensed or improperly licensed contractors in the construction trades—many involving plumbing and HVAC services. Don’t become a statistic. Verification takes just minutes but protects you for years.

“A license isn’t just a piece of paper—it’s proof the contractor passed exams, carries insurance, and follows state codes.”
Massachusetts Board of Plumbers and Gas Fitters


How to Check a Plumbing & Heating Company’s License in MA: Step-by-Step

Follow these exact steps to confirm a company is legally licensed to operate in Massachusetts:

Step 1: Get the Contractor’s Full Business Name or License Number

Ask the company directly for their Massachusetts plumbing license number or registered business name. Legitimate businesses will provide this without hesitation.

Step 2: Visit the Official Massachusetts License Verification Portal

Go to the eLicensing portal managed by the Division of Professional Licensure (DPL). This is the only official source for real-time license status in MA.

Step 3: Search by Name or License Number

  • Select “Plumbing and Gas Fitting” from the license type dropdown.
  • Enter the business name (e.g., “ABC Plumbing Inc.”) or license number.
  • Click “Search.”

Step 4: Review the License Details

A valid result will show:

  • License status (Active, Inactive, Expired, or Suspended)
  • License number
  • Business address
  • License expiration date
  • Any disciplinary actions

Red flag: If the license is “Expired,” “Suspended,” or not found—do not hire them.

💡 Tip: Always verify the license yourself—even if the contractor shows you a photo of their license card. Cards can be fake or outdated.

Checking On License Of Plumbing And Heating Company In Ma

What Types of Licenses Do Plumbing & Heating Companies Need in MA?

Massachusetts requires two distinct licenses depending on the work:

Service TypeRequired LicenseIssuing Board
Plumbing (pipes, fixtures, water systems)Master Plumber or Journeyman PlumberBoard of Plumbers and Gas Fitters
Heating (gas-fired boilers, furnaces, HVAC)Gas Fitter License (Master or Journeyman)Same board

Important: A company offering both plumbing and heating must hold both licenses—or employ licensed individuals in each category. A plumber cannot legally install a gas furnace without a gas fitter license, and vice versa.

For more background on occupational licensing systems, see Occupational licensing on Wikipedia.


Common Red Flags: Signs a Contractor Might Be Unlicensed

Even if a company seems professional, watch for these warning signs:

  • No physical business address (only a P.O. box or residential address)
  • Asks for full payment upfront (MA law limits deposits to 1/3 of total cost)
  • Refuses to provide a written contract
  • License number missing from vehicles, invoices, or ads
  • Pressure to start work “today” without verification

According to the Massachusetts Attorney General’s Office, these tactics are common among unlicensed operators. When in doubt, walk away.


What to Do If You Find an Unlicensed Contractor

If your search shows a company is unlicensed—or if they refuse to provide license info—take these actions:

  1. Do not sign a contract or pay any money.
  2. Report them to the DPL via their online complaint form.
  3. File a tip with the Attorney General’s Consumer Protection Division if fraud is suspected.

Reporting protects your neighbors too. In 2024, DPL revoked 87 plumbing licenses due to consumer complaints—many triggered by one vigilant homeowner.


Benefits of Hiring a Licensed Plumbing & Heating Company in MA

Choosing a licensed pro isn’t just about legality—it’s about peace of mind:

  • ✅ Work complies with Massachusetts State Building Code
  • ✅ Technicians are bonded and insured (protects you from liability)
  • ✅ You can file a claim with the Guaranty Fund if work is substandard
  • ✅ Permits are handled correctly—avoiding city fines
  • ✅ Higher quality, code-compliant installations that last longer

A 2022 study by the National Association of Home Builders found that homes serviced by licensed tradespeople had 32% fewer emergency repairs over five years.


FAQ: Checking Plumbing & Heating Licenses in Massachusetts

Q1: Can a homeowner do their own plumbing in Massachusetts?

A: Yes—but only if you live in the home and are not renting it out. Even then, you must pull permits and pass inspections. For rental properties or commercial work, a licensed plumber is required by law.

Q2: How often do plumbing licenses expire in MA?

A: Licenses expire every two years on the licensee’s birthday. Renewal requires continuing education and proof of insurance.

Q3: Is a plumbing license the same as a general contractor license?

A: No. A general contractor license (issued under the Home Improvement Contractor program) does not allow plumbing or gas work. Those require separate, specialized licenses from the Board of Plumbers and Gas Fitters.

Q4: What if the company is licensed in another state—can they work in MA?

A: No. Massachusetts does not have reciprocity with other states for plumbing or gas fitting licenses. Out-of-state companies must obtain a MA-specific license to operate legally.

Q5: Can I verify a license over the phone?

A: The DPL strongly recommends using the online eLicensing portal for real-time, accurate info. Phone verification may be delayed or incomplete.

Q6: Does the license cover employees, or just the owner?

A: The company must have at least one Master Plumber or Master Gas Fitter on staff who supervises all work. All journeymen must also be individually licensed and listed under the company.


Conclusion: Protect Your Home—Verify Before You Hire

Checking on the license of a plumbing and heating company in MA is one of the smartest, fastest, and most important steps you can take as a homeowner. It takes less than five minutes online but can prevent thousands in damages, legal headaches, or safety hazards.

Don’t gamble with your home’s plumbing or heating system. Use the official state portal, ask questions, and choose only licensed, insured professionals.

Found this guide helpful? Share it with friends or family in Massachusetts! A quick share could save someone from a costly (or dangerous) mistake. 💧🔥

Stay safe, stay compliant, and always verify.

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