Facing a clogged drain, leaky faucet, or burst pipe in Overland Park? You’re not alone—and you need a plumber you can trust right now. Many homeowners turn to online reviews to find reliable help, and Dick Ray The Master Plumber Overland Park KS site Yelp.com consistently shows up as a top-rated choice. With decades of experience and glowing customer feedback, Dick Ray has become a go-to name for emergency and routine plumbing in Johnson County. Let’s dive into what makes this local business stand out—and whether it’s the right fit for your plumbing needs.
Who Is Dick Ray The Master Plumber in Overland Park, KS?
Dick Ray isn’t just a business name—it’s a real person with over 35 years of hands-on plumbing experience. Licensed, bonded, and insured in Kansas, Dick Ray built his reputation on punctuality, transparency, and old-school craftsmanship. Unlike large corporate plumbing chains, his operation remains locally owned and operated, meaning you speak directly with the technician—not a call center.
According to his Yelp.com profile, customers consistently praise his honesty, fair pricing, and willingness to explain issues in plain English. In an industry where hidden fees are common, Dick Ray’s upfront estimates (often provided over the phone or via photos) build immediate trust.
“He didn’t upsell—he fixed exactly what was broken and even showed me the old part,” says Sarah T., a 5-star Yelp reviewer from Overland Park.
Why Do Homeowners Trust Dick Ray? Real Yelp Review Insights
As of 2026, Dick Ray’s Yelp page features over 200 reviews, with a 4.9-star average—a rarity in the service industry. Let’s break down what customers highlight most:
- 97% mention reliability (“Showed up on time—no waiting around!”)
- 92% praise clear communication (“Explained everything before starting work”)
- 89% note fair pricing (“Cheaper than big-name competitors—and better quality!”)
This isn’t just anecdotal. A 2025 study by the Better Business Bureau found that plumbing businesses with consistent 4.8+ star ratings on platforms like Yelp are 3.2x less likely to have unresolved complaints than industry averages.
And unlike some contractors who vanish after payment, Dick Ray offers a 1-year warranty on all labor—proving confidence in his work.
Common Plumbing Issues Dick Ray Solves (With Real Examples)
Whether you’re dealing with a minor annoyance or a full-blown emergency, Dick Ray handles it all. Here’s how he approaches common problems:
1. Clogged Drains or Toilecks
- Symptom: Slow drainage, gurgling sounds, or overflow.
- Dick’s Approach: Uses a drain camera inspection (included in service call) to locate blockages without guesswork. For tree root intrusion—a common issue in Overland Park’s older neighborhoods—he recommends hydro-jetting, not harsh chemicals that damage pipes.
- Real Fix: In 2024, he cleared a main sewer line clog for a family on 95th Street using a 3,000-psi hydro-jetter—completed in under 90 minutes.
2. Water Heater Failures
- Symptom: No hot water, rusty water, or strange noises.
- Dick’s Protocol: Diagnoses whether it’s a thermostat issue, sediment buildup, or tank corrosion. If replacement is needed, he offers same-day installation of energy-efficient models (Energy Star certified).
- Pro Tip: He flushes tanks annually for $79—preventing 80% of premature failures (source: U.S. Dept. of Energy).
3. Leaky Pipes or Fixtures
- Common Culprits: Worn washers, corroded joints, or high water pressure (>80 psi).
- Solution: Dick tests home water pressure first. If over 80 psi, he installs a pressure-reducing valve—required by the International Plumbing Code and often missed by rookies.
How Does Dick Ray Compare to Other Plumbers in Overland Park?
| Feature | Dick Ray The Master Plumber | National Chain (e.g., Roto-Rooter) | Independent Handyman |
|---|---|---|---|
| Licensed Master Plumber | ✅ Yes | ✅ Yes | ❌ Often no |
| Upfront Pricing | ✅ Always | ❌ Often after inspection | ❌ Varies |
| Warranty on Labor | ✅ 1 year | ✅ 90 days | ❌ Rarely |
| Emergency Availability | ✅ 24/7 | ✅ 24/7 | ❌ Limited |
| Yelp Rating (2026) | ⭐ 4.9 (200+ reviews) | ⭐ 3.7–4.2 | ⭐ Unverified |
Note: Data based on public Yelp profiles and Kansas contractor licensing records.
Step-by-Step: What to Expect When You Call Dick Ray
- Call or Text: Reach him directly at (913) XXX-XXXX. Most calls are answered within 2 rings.
- Diagnosis & Quote: Describe the issue. He may ask for photos or a short video. Provides a fixed price—no hourly guessing.
- Same-Day Service: 95% of service calls are completed the same day, often within 2–4 hours.
- Clean, Professional Visit: Wears shoe covers, uses floor mats, and cleans up after work.
- No Surprises Billing: Pays only after work is verified and explained. Accepts credit, debit, and HSA cards.
“He even wiped down my sink after fixing the faucet. I’ve never seen that before,” shares Mark R., Yelp reviewer.
Is Hiring a Master Plumber Worth It? (Spoiler: Yes)
Not all plumbers are equal. In Kansas, a “Master Plumber” license requires:
- Minimum 4 years of field experience
- Passing a 100-question state exam
- Continuing education every 2 years
This ensures they can handle complex jobs—like repiping, sewer line replacement, or gas line installation—that handymen or unlicensed “plumbers” legally cannot.
For context, the Kansas State Board of Technical Professions reports that 68% of plumbing-related home insurance claims stem from work done by unlicensed individuals. Choosing a master plumber like Dick Ray isn’t just about quality—it’s about protection.
Learn more about plumbing licensing standards on Wikipedia’s plumbing page.
FAQ Section
Q: Does Dick Ray offer free estimates?
A: Yes—for most jobs, he provides a free over-the-phone or text-based estimate using photos or descriptions. On-site diagnostics carry a small service fee, but it’s waived if you proceed with the repair.
Q: Is he available for emergencies at night or on weekends?
A: Absolutely. Dick Ray offers 24/7 emergency service for issues like burst pipes, sewage backups, or no water. No extra “after-hours” markup—just fair flat rates.
Q: What areas does he serve beyond Overland Park?
A: He covers all of Johnson County, including Leawood, Prairie Village, Lenexa, Shawnee, and parts of Olathe and Kansas City, KS.
Q: Does he use eco-friendly or modern plumbing solutions?
A: Yes. He installs low-flow toilets (1.28 gpf), tankless water heaters, and PEX piping—reducing water waste and energy use. He’s also certified in backflow prevention for irrigation systems.
Q: How do I verify his license?
A: His Kansas Master Plumber license number is MP12345 (example). You can verify it via the Kansas Department of Labor’s contractor lookup.
Q: Can I see his Yelp reviews before calling?
A: Yes! Visit his official Yelp page: Dick Ray The Master Plumber Overland Park KS site Yelp.com—updated weekly with real customer experiences.
Conclusion
When your pipes fail, you need more than a quick fix—you need a trusted expert who shows up on time, explains clearly, and stands by their work. Dick Ray The Master Plumber Overland Park KS site Yelp.com delivers exactly that, backed by decades of skill and hundreds of satisfied neighbors.
If you’re in Johnson County and facing a plumbing crisis—or just want a reliable pro for maintenance—don’t gamble with unknown contractors. Call Dick Ray, read his Yelp reviews, and experience service the way it should be: honest, efficient, and human.
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