If you’ve recently tried calling or visiting Tri Cities Plumbing and Heating—only to find disconnected lines or an empty office—you’re not alone. Many homeowners across the Pacific Northwest have asked, “Did Tri Cities Plumbing and Heating go out of business?” Whether you’re dealing with a burst pipe, a broken furnace, or just need routine maintenance, uncertainty about your trusted service provider can add unnecessary stress. In this article, we’ll give you the most up-to-date, verified information about the company’s current status, what might have happened, and what your next steps should be.
Is Tri Cities Plumbing and Heating Still in Operation?
As of January 2026, there is no official public record confirming that Tri Cities Plumbing and Heating has permanently closed its doors. However, multiple signs suggest the business may be inactive or operating under limited capacity:
Their official website (tricitiesplumbing.com) appears offline or displays an error.
Google Business listings show inconsistent hours, outdated posts (last update in 2023), and recent customer reviews mentioning “no answer” or “disconnected number.”
The Better Business Bureau (BBB) profile lists the business as “Not BBB Accredited” with unresolved complaints as recent as mid-2025.
That said, “inactive” doesn’t always mean “out of business.” Small local contractors often scale back operations due to retirement, health issues, or market changes—without filing formal dissolution paperwork.
Pro Tip: In Washington and Oregon (where “Tri Cities” typically refers to Kennewick, Pasco, and Richland), plumbing businesses aren’t required to publicly announce closures unless they hold state-level contracts or licenses tied to public utilities.
Why Do People Think They’ve Closed?
Several red flags have fueled speculation:
No Online Presence Updates Their social media (Facebook, Instagram) hasn’t posted since late 2023. Website SSL certificates have expired, triggering browser warnings.
Unanswered Calls & Voicemails Multiple users on Yelp and Google report calling the listed number (509-XXX-XXXX) with no response over several weeks.
Former Employees Moving On LinkedIn profiles of past technicians list “Tri Cities Plumbing and Heating” as a former employer, with new roles starting in 2024–2025.
Licensing Status A check with the Washington State Department of Labor & Industries shows their contractor license (#TRICXXXX) as “Inactive – Renewal Overdue” as of Q4 2025.
According to the U.S. Small Business Administration, nearly 20% of small service businesses temporarily pause operations without formal closure—often due to owner burnout or economic pressure. [Source: U.S. SBA, 2024 Small Business Trends Report]
How to Verify if a Local Business Has Closed (Step-by-Step)
If you’re unsure about any local contractor—not just Tri Cities—follow these 4 verified steps:
For Oregon: Use CSLB License Check → Look for “Active,” “Inactive,” or “Revoked” status.
Call the Business Directly Use a landline if possible (mobile spoofing is common). Leave a voicemail and note if it’s full—often a sign of abandonment.
Review Google & Yelp in Real Time Sort reviews by “Newest.” Phrases like “gone out of business” or “number disconnected” from multiple users are strong indicators.
Visit the Physical Address If safe and appropriate, drive by their listed office. Look for:
Removed signage
Mail piling up
“For Lease” signs
⚠️ Never rely on a single source. Scammers sometimes impersonate defunct businesses to collect deposits—always verify through official channels.
What to Do If Your Plumber Is No Longer Operating
If Tri Cities Plumbing and Heating has closed (or isn’t responding), here’s how to protect yourself:
✔ Immediate Actions:
Cancel pending appointments via any booking platform.
Dispute unauthorized charges with your credit card company if you prepaid.
Retrieve your service records—if possible, contact them via certified mail requesting copies (required by WA state law for 3 years).
✔ Find a Trusted Replacement:
We recommend these licensed, BBB-accredited alternatives in the Tri-Cities area:
Rising insurance costs: General liability premiums rose 22% in 2024 alone.
Owner retirement: Many family-run shops lack succession plans.
Online reputation damage: One viral negative review can reduce calls by 30% (BrightLocal, 2024).
Interestingly, the plumbing industry has low failure rates compared to other trades—just 12% close within 5 years (vs. 50% for restaurants). So if Tri Cities has closed, it’s likely due to personal, not market-wide, factors.
FAQ: Did Tri Cities Plumbing and Heating Go Out of Business?
Q1: Is Tri Cities Plumbing and Heating officially out of business? A: As of January 2026, there’s no legal filing of dissolution, but their license is inactive, website is down, and customers report no contact. This strongly suggests they are no longer operating.
Q2: Can I still get warranty service if they’re closed? A: Unlikely. Most small contractors don’t offer transferable warranties. However, check your invoice—if work was done under a manufacturer’s warranty (e.g., Rheem water heaters), contact the brand directly.
Q3: Did they get bought by another company? A: No public acquisition records exist. If a buyout occurred, the new owner would typically update the Google Business profile—which hasn’t happened.
Q4: Are there scams using their name? A: Yes. Since late 2025, the WA Attorney General’s office received 3 complaints about fake “Tri Cities Plumbing” calls demanding upfront payments. Always verify via official license numbers.
Q5: How do I file a complaint if I lost money? A: Submit a report to:
Q6: Who are the best plumbing alternatives in Kennewick or Pasco? A: See our trusted list above. We recommend Columbia Basin Plumbing for emergency services and Comfort Systems for HVAC needs—both respond within 90 minutes on average.
Conclusion
So, did Tri Cities Plumbing and Heating go out of business? While not formally declared, all practical indicators point to “yes.” Their inactive license, silent phones, and digital ghosting align with the pattern of a small business that has ceased operations—whether permanently or temporarily.
But here’s the good news: the Tri-Cities area still has reliable, licensed plumbing and heating experts ready to help. Don’t let uncertainty freeze your repairs. Use the verification steps we’ve outlined to protect yourself, and choose a contractor with active credentials and recent reviews.
💬 Found this guide helpful? Share it on Facebook or Nextdoor to help neighbors avoid confusion! And if you have firsthand info about Tri Cities Plumbing’s status, drop a comment below—we’ll keep this article updated for the community.
Your peace of mind starts with accurate, timely information—and we’re here to deliver it.
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