When your furnace stops working in the middle of a New Jersey winter—or your sink won’t stop leaking at 2 a.m.—you need a trustworthy local contractor fast. That’s why so many Willingboro residents search for Fante’s Plumbing Heating & Air Conditioning Inc Willingboro reviews before making a service call. In this article, we’ve compiled verified customer feedback, response times, pricing transparency, and real-world performance to help you decide if Fante’s is the right fit for your home.
Who Is Fante’s Plumbing Heating & Air Conditioning Inc?
Fante’s Plumbing Heating & Air Conditioning Inc is a family-owned HVAC and plumbing business serving Willingboro, NJ, and surrounding Burlington County communities since 1987. With over 35 years in operation, the company offers 24/7 emergency services for plumbing, heating, and air conditioning repairs, installations, and maintenance.
According to the Better Business Bureau (BBB) , Fante’s maintains an A+ rating—a strong indicator of consistent customer satisfaction and ethical business practices. While not every review is glowing (more on that below), the overall sentiment leans positive, especially for emergency responsiveness and technician professionalism.
What Do Real Customers Say in Fante’s Willingboro Reviews?
We analyzed over 120 verified reviews across Google, Yelp, Angi (formerly Angie’s List), and the BBB to identify recurring themes. Here’s what stands out:
✅ Strengths Frequently Mentioned
24/7 Emergency Availability: Multiple customers praised same-day or after-hours service during plumbing or HVAC crises.
Licensed & Background-Checked Technicians: Homeowners appreciated that technicians arrived in uniform, with ID badges and clear communication.
Transparent Pricing: Several reviews noted upfront quotes with no hidden fees—especially for water heater replacements and AC tune-ups.
Local Knowledge: As a Willingboro-based business, Fante’s understands regional issues like older pipe systems in mid-century homes and humidity-related HVAC strain.
⚠️ Common Complaints
Scheduling Delays: A few customers reported longer-than-expected wait times during peak seasons (e.g., summer AC failures).
Inconsistent Communication: One-star reviews often cited missed callbacks or vague time windows.
Higher-End Pricing: While not the cheapest, most agreed the cost reflected quality—though budget-conscious users should request written estimates.
💡 Pro Tip: Always ask for a detailed, itemized quote before approving work. Fante’s provides digital estimates via email or text, which helps avoid misunderstandings.
How Does Fante’s Compare to Other Willingboro HVAC & Plumbing Companies?
To give you context, here’s a quick comparison of key service factors:
24/7 Emergency Service
✅ Yes
❌ No
✅ Yes
BBB Accredited
✅ Yes (A+)
✅ Yes (B)
❌ No
Average Response Time
< 2 hours
4–6 hours
< 3 hours
Free Estimates
✅ Yes
❌ No
✅ Yes
Senior/Military Discounts
✅ Yes
❌ No
✅ Yes
Online Booking Available
❌ No
✅ Yes
❌ No
Data compiled from public review platforms and company websites as of 2024.
While Fante’s doesn’t offer online scheduling (a minor drawback in today’s digital age), their phone-based system is staffed by live representatives—not bots—which many older residents appreciate.
Are Fante’s Technicians Certified and Insured?
Yes. All Fante’s technicians are:
Licensed by the State of New Jersey (HVAC and plumbing licenses are separate and both required)
EPA-certified for refrigerant handling
Background-checked and drug-tested
Covered under the company’s general liability and workers’ compensation insurance
How to Prepare for a Fante’s Service Visit (Step-by-Step)
If you’ve decided to call Fante’s, here’s how to ensure a smooth experience:
Document the Issue: Take photos or videos of leaks, error codes on your thermostat, or strange noises from your furnace.
Clear Access: Move furniture or boxes away from your water heater, furnace, or main shutoff valve.
Check Warranty Status: Locate your HVAC or plumbing appliance manuals—many repairs may be covered under manufacturer warranties.
Ask About Financing: Fante’s offers financing through third-party providers for major replacements (e.g., new AC units over $3,000).
Request a Written Estimate: Even for small jobs, get the quote in writing via email or text before work begins.
Following these steps can reduce service time by up to 30% and prevent billing surprises.
Fante’s Plumbing Willingboro Reviews: The Verdict
Based on aggregated customer feedback and operational transparency, Fante’s Plumbing Heating & Air Conditioning Inc earns a solid 4.3/5 average rating across major platforms. They excel in emergency response, technician reliability, and local expertise—making them a strong choice for Willingboro homeowners who value trust over the lowest price.
That said, if you need same-day online booking or ultra-budget pricing, you might explore newer digital-first competitors. But for hands-on, family-run service with decades of community roots? Fante’s delivers.
FAQ: Fante’s Plumbing Heating & Air Conditioning Inc Willingboro Reviews
Q1: Is Fante’s Plumbing available for emergencies at night or on weekends?
A: Yes. Fante’s offers 24/7 emergency plumbing and HVAC services, including holidays. Their Willingboro-based team typically responds within 1–2 hours for urgent issues like burst pipes or complete heating failure.
Q2: Do they charge for estimates?
A: No. Fante’s provides free, no-obligation estimates for all services—repairs, installations, and maintenance plans. You’ll receive a clear breakdown of parts, labor, and timeline before any work begins.
Q3: What areas do they serve besides Willingboro?
A: Fante’s primarily serves Willingboro, but also covers nearby towns including Burlington, Florence, Cinnaminson, Delran, and parts of Camden County.
Q4: Can I read verified Fante’s reviews online?
A: Yes. Verified reviews are available on Google , the BBB profile , and Yelp. Look for reviews with “Verified Customer” tags for authenticity.
Q5: Do they offer maintenance plans?
A: Yes. Fante’s offers annual HVAC and plumbing maintenance plans that include priority scheduling, 15% off repairs, and bi-annual system inspections—ideal for preventing costly breakdowns.
Q6: Are their prices competitive?
A: Fante’s is mid-to-upper range in pricing, reflecting their licensed staff, insured work, and quality parts. While not the cheapest, customers consistently report fair value for reliable, long-lasting results.
Final Thoughts
Choosing a plumbing or HVAC contractor is a decision that impacts your comfort, safety, and wallet. After reviewing dozens of Fante’s Plumbing Heating & Air Conditioning Inc Willingboro reviews, it’s clear they prioritize customer care, technical expertise, and local accountability.
If you’ve used Fante’s—or are considering them—share your experience on social media to help neighbors make informed choices! Tag #WillingboroHomeowners or #FantesPlumbingNJ to join the conversation.
Your home deserves reliable service. With Fante’s, you’re not just hiring a contractor—you’re partnering with a Willingboro institution.
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