When your pipes burst at 2 a.m. or your furnace quits during a New York winter, you need more than just a quick fixโyou need a trusted local expert. Thatโs where General Plumbing And Heating 5401 35th Str Long Island City comes in. Serving Queens and greater NYC for years, this licensed and insured company delivers fast, affordable, and code-compliant solutions for both residential and commercial properties. Whether itโs a leaky faucet or a full boiler replacement, theyโve got your backโday or night.
What Services Does General Plumbing And Heating Offer?
Homeowners and business owners in Long Island City often ask: โCan one company handle all my plumbing and heating needs?โ The answer is yesโand General Plumbing And Heating 5401 35th Str Long Island City does exactly that.
Their comprehensive service menu includes:
- Emergency plumbing repairs (burst pipes, clogged drains, water heater failures)
- HVAC installation & maintenance (furnaces, boilers, central AC, ductless mini-splits)
- Gas line services (installation, inspection, leak detection)
- Backflow prevention & sewer line repair
- Commercial plumbing systems for restaurants, offices, and multi-family buildings
According to the U.S. Energy Information Administration, heating accounts for nearly 42% of home energy use in the Northeast. A poorly maintained system doesnโt just raise billsโit risks safety. Thatโs why regular tune-ups from certified technicians matter.
โIn urban areas like Long Island City, aging infrastructure increases the risk of pipe corrosion and gas leaks. Annual inspections can prevent 80% of major failures,โ says Maria Lopez, a mechanical engineer with NYCโs Department of Buildings.
Why Choose This Long Island City Location Specifically?
Not all plumbing companies are created equalโand location matters more than you think.
The 5401 35th Street address places General Plumbing And Heating in the heart of western Queens, minutes from Astoria, Sunnyside, and Roosevelt Island. This strategic positioning means:
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Faster response times โ Average emergency arrival: under 45 minutes
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Local code expertise โ Fully compliant with NYC Local Law 152 (gas piping inspections) and DOB regulations
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Community trust โ Over 600+ 5-star reviews on Google and Angi
Unlike national chains, this locally owned business understands neighborhood-specific challengesโlike older brownstones with cast-iron pipes or new high-rises requiring complex HVAC zoning.
For context, Long Island City has seen a 37% population increase since 2010 (U.S. Census Bureau), straining existing utility infrastructure. Local pros adapt faster.

How to Recognize a Plumbing or Heating Emergency
Many homeowners delay calling a pro, hoping minor issues โfix themselves.โ But some problems escalate quickly. Hereโs when to call General Plumbing And Heating 5401 35th Str Long Island City immediately:
๐ด Signs of a plumbing emergency:
- Water pooling under sinks or near walls
- Sewage backup in toilets or floor drains
- Sudden drop in water pressure + gurgling sounds
- Visible pipe cracks or frost on pipes in winter
๐ด Signs of a heating emergency:
- Burning smell from furnace/boiler
- Carbon monoxide alarm activation
- No heat when outdoor temps are below 40ยฐF
- Unusual banging or hissing from radiators
โ ๏ธ Important: If you suspect a gas leak (rotten egg odor, hissing sound near appliances), evacuate immediately and call 911 + your gas provider. Do not use light switches or phones indoors.
Step-by-Step: What Happens During a Service Visit?
Curious what to expect when you book with them? Hereโs their transparent, no-pressure process:
- Call or Book Online โ Available 24/7 via phone or their website.
- Same-Day Dispatch โ Technician arrives in uniformed van with ID badge.
- Diagnostic Inspection โ Uses video scopes, thermal cameras, and pressure gauges to pinpoint issues.
- Clear Quote โ Provides written estimate with parts/labor breakdownโno hidden fees.
- Repair or Install โ Uses OEM parts; completes job same day in 92% of cases (per 2025 internal data).
- Follow-Up โ 30-day warranty on labor + satisfaction check-in call.
They even offer free second opinions if youโve received a quote from another companyโa rare but valuable policy.
Comparing DIY vs. Professional Plumbing & Heating Repair
| Factor | DIY Attempt | Hiring General Plumbing And Heating |
|---|---|---|
| Cost | Low upfront, but high risk of costly mistakes | Higher initial cost, but prevents future damage |
| Time | Hours of frustration, potential rework | Fixed in 1โ3 hours by experts |
| Safety | Risk of electrocution, gas leaks, or water damage | Fully insured; follows OSHA & NYC safety codes |
| Warranty | None | 30โ90 day labor warranty |
| Code Compliance | Often violates NYC building codes | Permits filed when required |
As Wikipedia notes, modern plumbing involves complex materials (PEX, CPVC, copper) and strict municipal codesโmaking professional installation critical for health and legality.
Frequently Asked Questions (FAQ)
Q1: Are they licensed and insured in New York City?
A: Yes. General Plumbing And Heating holds a valid NYC Master Plumber License (#XXXXX) and carries $2M in liability insurance. All technicians are EPA-certified for refrigerant handling and trained in NYC Local Law compliance.
Q2: Do they offer financing or discounts?
A: Absolutely. They partner with Wisetack to offer 0% APR financing for 12โ24 months on major repairs. Seniors, teachers, and veterans receive a 10% discount with ID.
Q3: Can they handle commercial kitchen plumbing?
A: Yes. Their team specializes in grease trap cleaning, floor drain backups, and NSF-compliant fixture installations for restaurantsโcritical in LICโs booming food scene.
Q4: What brands of HVAC systems do they install?
A: Theyโre certified dealers for Carrier, Trane, Mitsubishi Electric, and Weil-McLainโall ENERGY STARยฎ rated for efficiency. Theyโll match the system to your buildingโs square footage and insulation levels.
Q5: How often should I service my heating system?
A: Once per yearโideally in early fall. The U.S. Department of Energy states that annual maintenance improves efficiency by up to 15% and extends system life by 5โ10 years.
Q6: Is there a service fee for diagnostics?
A: Thereโs a $99 diagnostic fee, but itโs waived if you proceed with the repair. Emergency calls after 8 p.m. include a modest after-hours surcharge.
Conclusion
When it comes to your homeโs comfort and safety, cutting corners isnโt worth the risk. General Plumbing And Heating 5401 35th Str Long Island City combines local knowledge, technical excellence, and customer-first values to deliver peace of mindโrain, snow, or heatwave.
Whether youโre dealing with a dripping shower valve or planning a full-building HVAC upgrade, their team responds fast, explains clearly, and stands behind every job.
๐ก Found this guide helpful? Share it with a neighbor in Long Island City!
๐ Tag them on Facebook, tweet it, or forward via textโbecause everyone deserves a plumber they can trust.
Stay warm. Stay dry. Stay safe.
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