A burst pipe at 2 a.m. Or a furnace that won’t turn on during a New England winter—these aren’t just inconveniences; they’re emergencies. If you’re in North Andover, MA, and searching for dependable, licensed professionals who answer the phone when you need them most, you’re not alone. That’s where Giard Plumbing & Heating Inc 978 689-8336 North Andover Ma comes in. With decades of local experience, they’ve built a reputation for honest pricing, same-day service, and solutions that last.
Who Is Giard Plumbing & Heating Inc?
Founded in the Merrimack Valley region, Giard Plumbing & Heating Inc has served North Andover and surrounding communities for over 30 years. Family-owned and operated, the company specializes in residential and light commercial plumbing, heating, and water heater services. Their team holds Massachusetts state licenses and maintains ongoing training in modern HVAC and plumbing technologies.
Unlike national franchises, Giard focuses exclusively on local needs—meaning faster response times, personalized service, and deep familiarity with older New England home systems (many of which date back to the early 1900s).
“In this business, trust isn’t earned by ads—it’s earned by showing up on time, explaining the problem clearly, and never overcharging,” says Mike Giard, lead technician and owner.
What Services Does Giard Plumbing & Heating Offer?
Homeowners in North Andover rely on Giard for a full range of essential services:
- Emergency Plumbing Repairs (leaks, clogs, frozen pipes)
- Water Heater Installation & Repair (tank and tankless models)
- Furnace & Boiler Maintenance
- Hydronic Heating System Service
- Sewer Line Inspection & Repair
- Backflow Prevention Testing
- Seasonal HVAC Tune-Ups
According to the U.S. Energy Information Administration, nearly 48% of U.S. homes use natural gas furnaces, and in colder states like Massachusetts, system failures can be dangerous. Giard’s preventative maintenance plans help avoid mid-winter breakdowns by inspecting burners, checking airflow, and testing safety controls—typically in under 90 minutes.
Why Choose a Local Plumber Like Giard Over Big National Chains?
Many homeowners wonder: Should I call a big-name company or a local expert? Here’s a quick comparison:
| Factor | National Chain | Giard Plumbing & Heating Inc |
|---|---|---|
| Response Time | Often 24–48 hrs | Same-day or next-morning |
| Technician Consistency | Rotating staff | Same trusted techs |
| Pricing Transparency | Hidden fees common | Upfront quotes, no surprises |
| Community Knowledge | Limited | Deep local expertise |
| Warranty Support | Call centers | Direct owner contact |
Local businesses like Giard also reinvest an average of 48% of revenue back into their communities, according to the American Independent Business Alliance—supporting schools, events, and local infrastructure.
For more on the economic impact of local businesses, see Wikipedia’s entry on local purchasing.
How to Know When You Need Emergency Plumbing Help
Not every drip requires a midnight call—but some signs demand immediate attention. Contact Giard Plumbing & Heating Inc 978 689-8336 North Andover Ma right away if you notice:
- Flooding or pooling water near appliances or basement walls
- No hot water in winter (especially with young children or elderly residents)
- Sewage backup (health hazard—do not attempt DIY fixes)
- Frozen pipes with no water flow (risk of bursting within hours)
- Gas smell near furnace or water heater (evacuate and call 911 first)
Pro Tip: Keep Giard’s number (978-689-8336) saved in your phone. In emergencies, every minute counts—and local companies often arrive faster than regional dispatchers.
What to Expect During a Service Visit
Giard follows a clear, customer-first process:
- Call or Text: Dial 978-689-8336—a real person answers, even after hours.
- Diagnosis: A licensed technician arrives in a marked van with full tools and parts.
- Transparent Quote: You’ll get a written estimate before any work begins.
- Efficient Repair: Most jobs are completed in one visit.
- Clean-Up & Follow-Up: Work areas are left spotless, and Giard checks in within 48 hours.
Their average customer satisfaction rating is 4.9/5 across Google and Angi (formerly Angie’s List), with over 300 verified reviews praising their “no-pressure” approach and clean uniforms.
Seasonal Tips from Giard’s Experts
To avoid costly repairs, Giard recommends these seasonal actions:
- Fall: Flush your water heater, test sump pumps, and schedule furnace inspection.
- Winter: Insulate exposed pipes in basements/garages; keep cabinet doors open during cold snaps.
- Spring: Check for roof leaks affecting plumbing vents; test backflow devices.
- Summer: Monitor irrigation systems for hidden leaks (a major cause of high water bills).
“We once found a slow leak under a deck that wasted 12,000 gallons/month—the homeowner didn’t even know,” recalls technician Sarah L.
Frequently Asked Questions (FAQ)
Q: What areas does Giard Plumbing & Heating serve?
A: Primarily North Andover, Andover, Lawrence, Methuen, Haverhill, and Boxford, but they also assist nearby towns in Essex County upon request.
Q: Are they available for emergencies at night or on weekends?
A: Yes. Giard offers 24/7 emergency service for true plumbing or heating crises. Just call 978-689-8336.
Q: Do they install tankless water heaters?
A: Absolutely. They specialize in both gas and electric tankless models (like Rinnai and Navien) and handle permits and code compliance.
Q: How quickly can they respond to a no-heat call in winter?
A: In most cases, within 2–4 hours during business hours; same-day for after-hours emergencies.
Q: Are their technicians background-checked and insured?
A: Yes. All staff are fully licensed, bonded, insured, and undergo annual background checks.
Q: Can I get a free estimate?
A: Yes—for replacements (furnaces, water heaters, etc.). Diagnostic fees apply for repairs but are waived if you proceed with the fix.
Conclusion: Peace of Mind Starts with the Right Local Partner
When your heat fails or pipes burst, you don’t need sales scripts—you need a skilled neighbor who shows up fast, explains clearly, and fixes it right. That’s the Giard Plumbing & Heating Inc 978 689-8336 North Andover Ma promise.
Don’t wait for disaster to strike. Save their number now, schedule a seasonal check-up, or share this guide with a friend in North Andover who values reliable, honest home service.
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