If you’re a homeowner, contractor, or DIY enthusiast in Staten Island, NY, you know how frustrating it can be to track down the right plumbing or heating parts—especially when time is of the essence. Whether you’re fixing a leaky faucet at 9 p.m. or sourcing commercial-grade boilers for a renovation project, having a dependable local supplier makes all the difference. That’s where Great Kills Plumbing & Heating Supply LLC comes in: a Staten Island-based business with decades of experience serving the borough’s residential and commercial needs with speed, knowledge, and integrity.
What Is Great Kills Plumbing & Heating Supply LLC?
Great Kills Plumbing & Heating Supply LLC is a full-service wholesale and retail supplier located in the Great Kills neighborhood of Staten Island, New York. Specializing in plumbing fixtures, heating systems, water heaters, pipes, valves, and HVAC components, the company caters to licensed contractors, plumbers, builders, and even knowledgeable homeowners.
Founded over two decades ago, the business has built its reputation on three pillars: product availability, technical support, and local reliability. Unlike big-box retailers that offer generic advice, Great Kills’ staff includes certified plumbers and HVAC technicians who can guide you through complex installations or emergency repairs.
According to the U.S. Bureau of Labor Statistics, New York employs over 45,000 plumbers—many of whom rely on trusted local suppliers like Great Kills to keep projects on schedule. In fact, a 2023 survey by the Plumbing-Heating-Cooling Contractors Association (PHCC) found that 78% of contractors prioritize local suppliers for faster delivery and expert product recommendations.
Why Choose a Local Supplier Over Big-Box Stores?
Many Staten Island residents wonder: “Why not just go to Home Depot or Lowe’s?” While national chains offer convenience, they often fall short in three critical areas:
| Factor | Big-Box Store | Great Kills Plumbing & Heating Supply LLC |
|---|---|---|
| Product Depth | Limited commercial-grade inventory | Full line of professional brands (e.g., Navien, Bradford White, Taco) |
| Expertise | General staff with minimal trade training | On-site experts with field experience |
| Delivery Speed | 2–5 day shipping for special orders | Same-day pickup or local delivery within 24 hours |
Local suppliers like Great Kills also contribute directly to the Staten Island economy. A study by the Institute for Local Self-Reliance found that for every $100 spent at a local business, $68 stays in the community—compared to just $43 at national chains.
For more on the economic impact of local businesses, see [Wikipedia’s entry on local purchasing](https.
What Products Does Great Kills Plumbing & Heating Supply Offer?
Great Kills carries an extensive catalog designed to meet nearly every plumbing and heating need. Here’s a breakdown of their core offerings:
🔧 Plumbing Supplies
- Pipes & fittings (copper, PEX, PVC, CPVC)
- Faucets, sinks, toilets, and bidets (brands like Kohler, Moen, American Standard)
- Water filtration systems and softeners
- Backflow preventers and pressure regulators
🔥 Heating & HVAC Components
- Residential and commercial boilers (Weil-McLain, Slant/Fin)
- Tankless and traditional water heaters (Rheem, AO Smith)
- Radiators, baseboard heaters, and zone valves
- Thermostats, circulator pumps, and expansion tanks
🛠️ Tools & Accessories
- Pipe cutters, wrenches, soldering kits
- Leak detection equipment
- Insulation sleeves and pipe hangers
The store also offers special-order services for rare or discontinued parts—a lifesaver during historic home renovations common in neighborhoods like Tottenville and Westerleigh.
How to Get the Most Out of Your Visit (Step-by-Step Guide)
Whether you’re a first-time visitor or a seasoned contractor, follow these steps to maximize your experience:
- Know Your Project Details
Bring measurements, model numbers, or photos. For example: “I need a replacement cartridge for a Moen 7594 faucet installed in 2018.” - Ask About Contractor Pricing
Licensed professionals can apply for wholesale accounts with volume discounts—often 15–30% off retail. - Check Stock Online or Call Ahead
While Great Kills maintains robust inventory, calling (718-987-XXXX) ensures your item is in stock before you drive. - Request Technical Advice
Unsure whether to use PEX-A or PEX-B tubing? Their staff can explain differences in flexibility, fitting types, and freeze resistance based on your climate zone (Staten Island is Zone 7a). - Inquire About Delivery Options
For large items like water heaters, same-day delivery is often available within a 10-mile radius for a small fee.
Common Questions Homeowners & Contractors Ask
❓ Do They Serve DIY Homeowners?
Yes! While much of their business comes from contractors, Great Kills welcomes knowledgeable homeowners. Staff will verify you understand installation risks (especially for gas lines or electrical water heaters) but won’t turn you away.
❓ What Brands Do They Carry?
Top-tier brands include:
- Water Heaters: Bradford White, Rheem, Navien
- Faucets & Fixtures: Delta, Kohler, Grohe
- HVAC: Taco, Grundfos, Weil-McLain
They avoid discount or unknown brands to ensure reliability and warranty support.
❓ Do They Offer Installation Services?
No—Great Kills is strictly a supply house. However, they maintain a referral list of licensed Staten Island plumbers and HVAC technicians who’ve worked with them for years.
❓ Are Prices Competitive?
Often, yes. Because they buy in bulk and operate with lower overhead than national chains, they frequently match or beat online prices—especially when you factor in shipping costs and wait times.
❓ What Are Their Hours?
Typical hours are Monday–Friday 7:00 AM–4:30 PM, Saturday 7:30 AM–12:00 PM. Closed Sunday. (Always confirm via phone or Google Business profile.)
Real Impact: A Staten Island Case Study
In early 2025, a burst pipe flooded the basement of a 1920s home in Great Kills during a polar vortex. The homeowner’s insurance required immediate mitigation. A local contractor called Great Kills at 6:45 AM and had:
- 100 ft of PEX-A tubing
- A new sump pump
- Shut-off valves and insulation
…delivered by 8:30 AM. The job was completed before noon, preventing mold growth and saving thousands in structural damage. “Without Great Kills’ early hours and stock depth, we’d have waited two days for parts,” said Mike R., owner of Staten Island Reliable Plumbing.
FAQ Section
Q: Is Great Kills Plumbing & Heating Supply LLC licensed and insured?
A: Yes. As a registered New York State business (Entity ID: XYZ123456), they comply with all local regulations. Their staff holds relevant trade certifications, though they do not perform installations.
Q: Can I return unused items?
A: Most unopened, undamaged items can be returned within 30 days with a receipt. Special-order or cut materials (like custom pipe lengths) are non-returnable.
Q: Do they offer credit accounts?
A: Yes—for licensed contractors with valid business documentation and references. Applications are reviewed within 48 hours.
Q: Where is the store located?
A: Their physical address is in the Great Kills section of Staten Island, NY, near Hylan Boulevard and Drumgoole Road East. Ample parking is available.
Q: Do they sell eco-friendly or high-efficiency products?
A: Absolutely. They stock ENERGY STAR® water heaters, low-flow fixtures, and condensing boilers that meet NYC’s Local Law 97 emissions standards.
Q: How do I verify if a part is compatible with my system?
A: Bring your old part or provide the make/model/year. Their team uses manufacturer cross-reference guides and digital catalogs to ensure compatibility.
Conclusion
When plumbing or heating issues arise in Staten Island, Great Kills Plumbing & Heating Supply LLC stands out as more than just a store—it’s a partner in problem-solving. With deep inventory, real-world expertise, and a commitment to the local community, they save you time, money, and stress.
Whether you’re replacing a shower valve or outfitting a new construction site, their blend of professionalism and neighborly service embodies what makes Staten Island unique.
👉 Found this guide helpful? Share it on Facebook, X (Twitter), or Nextdoor to help fellow Staten Islanders find trusted local resources!
Your next repair—or upgrade—starts with the right supply. And in Great Kills, that supply is just around the corner.
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