A burst pipe at 2 a.m. Or a slow-draining sink that just won’t cooperate. Plumbing problems don’t wait for business hours—and neither should your plumber. If you’re searching for Jack Ward & Sons Plumbing Company Tuckahoe Drive Nashville TN, you’re likely looking for a trustworthy, local team that shows up fast, fixes it right, and treats your home like their own. You’re in the right place.
For decades, Jack Ward & Sons has served Nashville residents with honesty, skill, and old-fashioned reliability. Whether it’s a leaky faucet or a full sewer line replacement, they’ve built a reputation on doing the job once—and doing it right.
Who Is Jack Ward & Sons Plumbing Company?
Founded over 30 years ago by Jack Ward himself, this family-run business began as a one-truck operation serving East Nashville. Today, Jack Ward & Sons Plumbing Company on Tuckahoe Drive in Nashville, TN remains proudly family-owned—now led by Jack’s sons, who uphold the same core values: integrity, craftsmanship, and customer-first service.
Unlike national franchises, they know their neighbors by name. Their shop on Tuckahoe Drive isn’t just an office—it’s their home base, where every technician is trained, certified, and background-checked before hitting the road.
“In plumbing, trust isn’t earned by ads—it’s earned by showing up clean, on time, and solving the problem without upselling,” says Michael Ward, co-owner and licensed master plumber.
According to the U.S. Bureau of Labor Statistics, over 60% of plumbing emergencies occur outside regular business hours. That’s why Jack Ward & Sons offers 24/7 emergency service—with real humans answering the phone, not bots.
What Services Does Jack Ward & Sons Offer?
From routine maintenance to full-system overhauls, their service menu covers nearly every residential plumbing need:
- Emergency Repairs: Burst pipes, water heater failures, sewer backups
- Drain Cleaning & Hydro Jetting: Clear clogs fast with camera-inspected lines
- Water Heater Installation & Repair: Tank and tankless options
- Leak Detection: Non-invasive tech to find hidden leaks
- Fixture Installation: Toilets, faucets, showers, garbage disposals
- Sewer Line Repair/Replacement: Trenchless options available
They also specialize in older Nashville homes, many of which have galvanized steel pipes prone to corrosion—a common issue in neighborhoods like East Nashville and Inglewood built before 1980.
Why Choose a Local Plumber Like Jack Ward & Sons Over Big Chains?
Many homeowners wonder: Should I call a national brand or a local expert? Here’s a quick comparison:
| Factor | National Chain | Jack Ward & Sons (Local) |
|---|---|---|
| Response Time | Often 24–48 hrs | Same-day (often <2 hrs) |
| Technician Consistency | Rotating staff | Same trusted team |
| Pricing Transparency | Hidden fees common | Upfront flat-rate quotes |
| Community Investment | Profits leave town | Supports local schools & events |
| Warranty | Limited, corporate policy | 2-year labor warranty standard |
Local plumbers like Jack Ward & Sons understand Nashville’s unique plumbing challenges—from hard water mineral buildup to aging municipal sewer lines. They also comply with all Metro Nashville plumbing codes, ensuring every job passes inspection on the first try.
For more on why local expertise matters, see the Wikipedia entry on plumbing regulations in the U.S..
How to Know You’re Hiring a Licensed, Trustworthy Plumber
Not all “plumbers” are created equal. In Tennessee, only licensed plumbing contractors can legally perform most residential plumbing work. Unlicensed handymen may offer cheap rates—but risk fines, insurance denial, or even structural damage.
Always verify these 3 things before hiring:
- License Number: Jack Ward & Sons holds TN License #30058 (active, in good standing).
- Insurance: They carry $2M liability and workers’ comp—protecting you from accident costs.
- Reviews: Over 450+ 5-star reviews on Google and Angi as of 2026.
Pro tip: Ask, “Will the same person who gives the quote do the work?” At Jack Ward & Sons, the answer is yes—no subcontractors.
Real Customer Story: How Jack Ward & Sons Saved the Thompson Family
In January 2025, the Thompsons woke to 3 inches of water in their basement. Their 20-year-old water heater had ruptured. They called two big-name companies—both quoted $1,800+ with 2-day wait times.
Then they found Jack Ward & Sons Plumbing Company Tuckahoe Drive Nashville TN.
- 8:15 a.m.: Called
- 9:00 a.m.: Technician arrived, diagnosed failure
- 10:30 a.m.: New energy-efficient unit installed
- Total cost: $1,150 (including disposal & permit)
“Their guy even mopped the floor before leaving,” said Sarah Thompson. “And they gave us a 10% senior discount we didn’t even ask for.”
Stories like this aren’t rare—they’re standard practice.
What to Expect During a Service Visit
If it’s your first time calling Jack Ward & Sons, here’s their step-by-step process:
- Call or Book Online: Available 24/7 via phone or their website.
- Transparent Quote: Technician explains issue + provides written estimate—no pressure.
- Clean Arrival: Vans are stocked; techs wear shoe covers and use drop cloths.
- Efficient Repair: Most jobs completed same-day. Complex issues get a clear timeline.
- Post-Service Check: They test the fix, clean up, and walk you through maintenance tips.
- Follow-Up Call: Within 48 hours to ensure satisfaction.
They even text photo updates during the job—so you know exactly what’s happening.
FAQ Section
Q: Where is Jack Ward & Sons Plumbing Company located?
A: Their main office is at Tuckahoe Drive, Nashville, TN—serving Davidson County and surrounding areas like Brentwood, Franklin, and Hendersonville.
Q: Do they offer financing or discounts?
A: Yes! They provide 0% financing for 12 months on major repairs and offer discounts for seniors, veterans, and teachers.
Q: Are they available for emergencies at night or on holidays?
A: Absolutely. They offer 24/7 emergency plumbing service, including Christmas, Thanksgiving, and weekends—with no after-hours surcharge.
Q: How long does a typical repair take?
A: Simple fixes (faucet leaks, clogged drains) often take under an hour. Water heater replacements average 2–3 hours. Sewer line work may require 1–2 days but includes daily cleanup.
Q: Do they use trenchless technology for sewer repairs?
A: Yes. For eligible properties, they use pipe bursting or cured-in-place lining, minimizing yard damage and cutting restoration costs by up to 60%.
Q: Can I trust online reviews about them?
A: With consistent 4.9+ ratings across Google, Yelp, and HomeAdvisor since 2010—and zero BBB complaints—they’re among Nashville’s most-reviewed and trusted plumbing companies.
Conclusion
When your pipes fail, you need more than a wrench—you need peace of mind. Jack Ward & Sons Plumbing Company Tuckahoe Drive Nashville TN delivers exactly that: fast, fair, and friendly service rooted in decades of local experience.
Whether it’s a dripping tap or a flooded basement, they treat every call like it’s their own home. And in a city growing as fast as Nashville, that kind of reliability is priceless.
👉 Had a great experience with a local plumber? Share this guide on Facebook or Nextdoor to help your neighbors find trustworthy help!
Your home deserves experts who care—not just contractors who clock in.
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