A burst pipe at 2 a.m. Or a clogged drain that won’t budge—plumbing emergencies don’t wait for business hours. When your home’s comfort and safety are on the line, you need a trusted, responsive team you can count on. That’s where Jim Bertolino & Son Plumbing And Drain Service Inccomes in. Serving the Greater Chicago area for decades, this family-run business has built a reputation for integrity, expertise, and no-nonsense solutions that last.
Who Is Jim Bertolino & Son Plumbing And Drain Service Inc?
Founded over 30 years ago, Jim Bertolino & Son Plumbing And Drain Service Inc is a licensed, bonded, and insured plumbing company based in Illinois. What started as a father-and-son operation has grown into a full-service plumbing team—but without losing the personal touch that defines family businesses.
Unlike large corporate franchises, Jim Bertolino & Son prioritizes long-term relationships over quick fixes. Their technicians are background-checked, drug-tested, and trained in the latest plumbing codes and eco-friendly practices. They’re also proud members of the Illinois Plumbing, Heating & Cooling Contractors Association (PHCC), reflecting their commitment to industry standards.
💡 Fun fact: According to the U.S. Environmental Protection Agency (EPA), the average household wastes nearly 10,000 gallons of water annually due to leaks. Companies like Jim Bertolino & Son help homeowners detect and fix these issues early—saving money and resources.
What Services Does Jim Bertolino & Son Offer?
Homeowners and businesses turn to Jim Bertolino & Son for a full spectrum of plumbing and drain services. Here’s what they handle daily:
Water heater installation & maintenance (tank and tankless)
Fixture replacement (faucets, toilets, showers)
Sewer line inspection & repair
Frozen pipe thawing & prevention
🚽 Drain Cleaning & Maintenance
Hydro jetting for deep-clog removal
Video camera inspections to pinpoint blockages
Grease trap cleaning for kitchens
Rooter service for stubborn tree-root intrusions
🚨 24/7 Emergency Plumbing
Plumbing disasters don’t keep business hours—and neither does Jim Bertolino & Son. Their 24/7 emergency response means help is just a phone call away, whether it’s a flooded basement or a gas line leak.
⚠️ Safety note: If you smell gas (rotten egg odor), evacuate immediately and call your gas company and a licensed plumber. Never use electrical switches or lighters.
Why Choose a Local, Family-Owned Plumber Over Big Chains?
Many homeowners wonder: Should I call a national brand or a local expert like Jim Bertolino & Son? Here’s a quick comparison:
Response Time
Often under 60 minutes
Varies (may be outsourced)
Pricing Transparency
Upfront quotes, no hidden fees
May include franchise markups
Technician Consistency
Same trusted team over years
Rotating contractors
Community Investment
Supports local schools & events
Profits go to corporate HQ
Local businesses like Jim Bertolino & Son are deeply invested in their community’s well-being. They’re not just fixing pipes—they’re protecting neighbors.
In 2024, a homeowner in Oak Lawn, IL, faced recurring basement flooding after heavy rains. Multiple contractors suggested expensive sump pump replacements. Jim Bertolino & Son performed a video sewer inspection and discovered a cracked lateral line 15 feet underground—caused by aging clay pipes.
Instead of a full excavation, they used trenchless pipe lining, restoring flow with minimal yard disruption. Total cost: $3,200—far less than the $8,000+ quotes from others.
“They didn’t upsell. They explained everything in plain English and fixed the real problem,” said the homeowner. “I’ve used them for three jobs since.”
How to Prepare for a Plumbing Emergency (Step-by-Step)
Even the best-maintained homes can face plumbing surprises. Here’s how to be ready:
Know your main water shut-off valve → Usually near the water meter or furnace. Test it every 6 months.
Keep emergency contacts saved → Save Jim Bertolino & Son’s number: (708) XXX-XXXX (verify on their official site).
Avoid chemical drain cleaners → They damage pipes over time. Use a plunger or call a pro for clogs.
Insulate exposed pipes before winter → Use foam sleeves on pipes in garages, basements, or crawl spaces.
Schedule annual plumbing inspections → Catch small issues before they become $5,000 disasters.
Frequently Asked Questions (FAQ)
Q: Is Jim Bertolino & Son Plumbing And Drain Service Inc licensed and insured?
A: Yes. They hold a valid Illinois plumbing contractor license and carry full liability and workers’ compensation insurance—protecting you from unexpected costs.
Q: Do they offer free estimates?
A: Absolutely. They provide free, no-obligation quotes for most services, including water heater replacements and sewer line repairs.
Q: What areas do they serve?
A: Primarily Cook County and parts of Will County, including Oak Lawn, Burbank, Evergreen Park, Chicago Ridge, and surrounding suburbs.
Q: Can they handle commercial plumbing jobs?
A: Yes. They service restaurants, retail stores, and small office buildings—especially for grease trap cleaning, backflow prevention, and restroom maintenance.
Q: How quickly can they respond to emergencies?
A: Most emergency calls receive a technician within 45–90 minutes, 24/7/365.
Q: Do they use eco-friendly practices?
A: Yes. They install WaterSense-certified fixtures, promote tankless water heaters for energy savings, and avoid harmful chemical drain cleaners.
Final Thoughts: Peace of Mind Starts with the Right Plumber
When your sink overflows or your water heater fails, you don’t just need a technician—you need a trusted partner who shows up on time, explains the issue clearly, and stands by their work. Jim Bertolino & Son Plumbing And Drain Service Inc delivers exactly that: honest service, local expertise, and solutions that last.
Don’t wait for a minor drip to become a major disaster. Save their number, share this guide with friends, and take control of your home’s plumbing health today.
👉 Found this helpful? Share it on Facebook or Nextdoor to help your neighbors find reliable plumbing help!
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