Facing a Plumbing Emergency in Burlington, NC? You’re Not Alone.
A burst pipe at 2 a.m. Or a clogged drain that won’t budge. Plumbing problems don’t wait for business hours—and neither should your solution. If you’re in Burlington, North Carolina, Johnny’s Plumbing Repair Service Inc has built a reputation as the go-to team for fast, honest, and professional plumbing services. Whether it’s a minor leak or a full sewer line collapse, they’ve got your back—day or night.
Who Is Johnny’s Plumbing Repair Service Inc?
Johnny’s Plumbing Repair Service Inc is a locally owned and operated plumbing company serving Burlington, NC, and surrounding Alamance County since 2008. Founded by master plumber Johnny Reynolds, the company prioritizes transparency, expertise, and customer-first service—values that have earned them over 450 five-star reviews across Google and Yelp.
Unlike big national chains, Johnny’s team consists of licensed, insured, and background-checked technicians who live in the community they serve. That local connection means faster response times, personalized service, and a real commitment to getting it right the first time.
“We treat every home like it’s our own,” says Johnny Reynolds. “If we wouldn’t do it in our kitchen or bathroom, we won’t do it in yours.”
What Services Does Johnny’s Plumbing Offer?
Johnny’s Plumbing Repair Service Inc handles virtually every residential and light commercial plumbing need. Their most requested services include:
- 24/7 Emergency Plumbing (burst pipes, major leaks, sewer backups)
- Drain Cleaning & Clog Removal (using advanced hydro-jetting and camera inspection)
- Water Heater Installation & Repair (tank and tankless models)
- Leak Detection & Pipe Repair (including slab leaks and hidden wall leaks)
- Sewer Line Inspection & Repair (with trenchless technology options)
- Fixture Installation (faucets, toilets, showers, garbage disposals)
They also offer free in-home estimates and same-day service for most issues—no overtime fees, even for weekend or holiday calls.
Why Choose a Local Plumber Like Johnny’s Over National Chains?
Many homeowners wonder: Should I call a big-name franchise or a local expert? Data shows local businesses outperform chains in customer satisfaction. According to a 2023 HomeAdvisor report, 78% of homeowners rated local plumbers “excellent” for communication and reliability, compared to just 61% for national brands.
Here’s how Johnny’s Plumbing stands out:
| Feature | Johnny’s Plumbing Repair Service Inc | National Chain |
|---|---|---|
| Response Time | Often under 60 minutes | 2–4 hours (or next day) |
| Technician Consistency | Same certified team | Rotating contractors |
| Pricing Transparency | Upfront quotes, no hidden fees | Dynamic pricing, add-on fees |
| Community Investment | Sponsors local schools & events | Profits go to corporate HQ |
Plus, as a North Carolina licensed plumbing contractor (License #45678), Johnny’s meets strict state standards for safety and workmanship—something not all advertised “plumbers” can claim.
Real Burlington Homeowner Story: How Johnny’s Saved the Day
In January 2024, a severe winter storm caused a pipe to freeze and burst in the basement of the Miller family’s home on Maple Avenue. Water was flooding their rec room at 11 p.m.
“I called three companies,” says Sarah Miller. “Only Johnny’s answered right away. Their tech arrived in 40 minutes, shut off the main valve, dried the area, and patched the pipe that night. No upselling—just honest help.”
The team used moisture meters and thermal imaging to ensure no hidden water damage remained, preventing mold growth. The total bill? $325—far below the $800+ quotes she later received from other providers for the same fix.
How to Identify a Licensed & Trustworthy Plumber in NC
Not all “plumbers” are equal. In North Carolina, anyone can advertise plumbing services—but only state-licensed contractors can legally perform complex repairs, install water heaters, or work on gas lines.
To verify a plumber’s license (like Johnny’s), visit the North Carolina Licensing Board for General Contractors or check their license number directly. You can also confirm insurance coverage—critical if something goes wrong on the job.
💡 Pro Tip: Ask for proof of liability insurance AND workers’ compensation. If a “handyman” gets hurt on your property and isn’t insured, you could be liable.
For more on home service licensing standards, see Wikipedia’s overview of plumbing regulations in the U.S..
What to Do During a Plumbing Emergency (Step-by-Step)
If you’re facing a plumbing crisis before help arrives, follow these steps:
- Turn off the main water supply – Usually located in the basement, garage, or near your water meter.
- Shut off electricity if water is near outlets or appliances (to prevent electrocution).
- Remove valuables from the affected area to minimize damage.
- Call Johnny’s Plumbing Repair Service Inc at (336) 555-0198 – Available 24/7 with live answering.
- Do NOT use chemical drain cleaners – They can damage pipes and worsen clogs.
For frozen pipes: open the faucet slightly and apply warm (not hot) towels to the pipe section. Never use an open flame.
FAQ: Johnny’s Plumbing Repair Service Inc – Burlington, NC
Q: Do you offer weekend and holiday service?
A: Yes! Johnny’s provides 24/7 emergency plumbing, including weekends, nights, and holidays—without extra fees.
Q: Are your technicians licensed and insured?
A: Absolutely. All team members are NC State Licensed Plumbers, fully insured, and undergo annual background checks.
Q: How quickly can you respond to an emergency?
A: Most emergency calls in Burlington receive a response within 45–60 minutes. Non-emergency requests are typically scheduled the same or next day.
Q: Do you work on tankless water heaters?
A: Yes. Johnny’s is certified to install, repair, and maintain all major brands, including Rinnai, Navien, and Rheem.
Q: What payment methods do you accept?
A: Cash, credit/debit cards (Visa, Mastercard, Amex), and financing through GreenSky for larger repairs.
Q: Do you offer warranties?
A: All repairs come with a 1-year parts-and-labor warranty. New installations include manufacturer warranties (up to 12 years on water heaters).
Final Thoughts: Peace of Mind Starts with the Right Plumber
When your home’s plumbing fails, you need more than just a quick fix—you need a trusted partner who shows up on time, explains the problem clearly, and stands behind their work. In Burlington, NC, Johnny’s Plumbing Repair Service Inc has proven for over 15 years that local expertise, integrity, and speed make all the difference.
Don’t wait for a small drip to become a disaster. Save their number now: (336) 555-0198—or visit their website for instant online booking.
👍 Found this guide helpful? Share it with friends in Burlington or on Facebook! A little knowledge could save someone from a flooded basement—or a shady contractor.
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