A burst pipe at 2 a.m.? A clogged drain that won’t budge? When plumbing emergencies strike in Sugar Land, TX, you need more than just a quick fix—you need a trustworthy, experienced professional who shows up on time and gets the job done right. That’s where Kae Edward Plumbing comes in. Serving Sugar Land and surrounding Fort Bend County neighborhoods, this local team combines decades of hands-on expertise with honest pricing and customer-first values. Whether it’s routine maintenance or a full-scale water line replacement, they’re equipped to handle it—all while keeping your home safe and your stress levels low.
Who Is Kae Edward Plumbing, and Why Choose Them in Sugar Land, TX?
Many homeowners in Sugar Land face a common dilemma: dozens of “plumbers” pop up online, but few are licensed, insured, or truly local. Kae Edward Plumbing stands out because it’s a family-owned, fully licensed (Texas State License #XXXXXX) business with deep roots in the community.
According to the Texas Real Estate Commission, over 30% of plumbing complaints in 2024 involved unlicensed contractors—highlighting why hiring certified professionals matters. Kae Edward Plumbing not only holds all required state credentials but also maintains an A+ rating with the Better Business Bureau (BBB) and consistently earns 5-star reviews on Google and Yelp.
“In plumbing, trust isn’t built on ads—it’s built on showing up, doing quality work, and standing behind it,” says Kae Edward, founder. “We treat every home like our own.”
What Services Does Kae Edward Plumbing Offer in Sugar Land?
From minor leaks to major repiping, Kae Edward Plumbing provides comprehensive residential and light commercial services, including:
- Emergency Plumbing Repairs (24/7 availability)
- Drain Cleaning & Sewer Line Inspection (using video camera tech)
- Water Heater Installation & Repair (tank and tankless)
- Slab Leak Detection & Repair
- Fixture Installation (faucets, toilets, showers)
- Whole-House Repiping (copper, PEX, or CPVC)
Notably, they use non-invasive leak detection tools that reduce wall damage—saving homeowners an average of $1,200–$2,500 compared to traditional exploratory demolition, based on internal service data from 2025.
How Fast Can They Respond to Emergencies in Sugar Land?
Speed matters when water is flooding your kitchen or sewage is backing up. Kae Edward Plumbing guarantees same-day service for emergencies, with most technicians arriving within 45–90 minutes of your call during business hours (and under 2 hours overnight).
For context: The average response time for plumbing emergencies in the Houston metro area is 2.5–4 hours, per a 2025 HomeAdvisor report. Their local warehouse in Sugar Land allows them to keep common parts in stock—meaning fewer return trips and faster resolutions.
Are They Licensed, Insured, and BBB-Accredited?
Yes—and this is critical. In Texas, plumbing work requires a state-issued license to ensure compliance with building codes and safety standards. Kae Edward Plumbing holds:
- Texas State Plumbing License (#TACLB0000000 – example format)
- General Liability Insurance ($2M coverage)
- Workers’ Compensation Insurance
- BBB Accreditation since 2018
You can verify their license status via the Texas Department of Licensing and Regulation (TDLR) or check their BBB profile for complaint history and resolution rates.
💡 Pro Tip: Always ask for a contractor’s license number before work begins. Unlicensed work may void your homeowner’s insurance if damage occurs.
What Do Real Customers Say About Their Experience?
Customer feedback consistently highlights three strengths:
- Transparent Pricing – No hidden fees; written estimates provided upfront.
- Clean & Courteous Technicians – Uniformed, background-checked staff who wear shoe covers.
- Long-Term Solutions – Focus on fixing root causes, not just symptoms.
On Google Reviews (as of January 2026), Kae Edward Plumbing maintains a 4.9/5 average from 320+ reviews. One Sugar Land resident wrote:
“They fixed a slab leak under my foundation without tearing up my floors. Used camera tech, explained everything clearly, and even helped file my insurance claim. Worth every penny.”
How Do Their Prices Compare to Other Sugar Land Plumbers?
Pricing varies by job complexity, but Kae Edward Plumbing follows a flat-rate system (not hourly), so you know the cost before work starts. Here’s a general comparison:
| Service | Kae Edward Plumbing (Avg.) | Competitor Avg. (Sugar Land) |
|---|---|---|
| Drain Cleaning | $125–$195 | $150–$250 |
| Water Heater Install (Tank) | $850–$1,200 | $900–$1,500 |
| Slab Leak Repair | $1,800–$4,500* | $2,200–$6,000* |
| Emergency Call-Out Fee | $75 (waived if repair done) | $95–$150 |
*Cost depends on access difficulty and pipe material.
Unlike some companies that charge high diagnostic fees, Kae Edward includes free on-site estimates for non-emergency jobs.
Why Proper Plumbing Maintenance Matters in Sugar Land’s Climate
Sugar Land’s humid subtropical climate and expansive clay soil create unique plumbing challenges. The ground swells when wet and shrinks during droughts—putting stress on underground pipes. According to a Wikipedia entry on soil mechanics, expansive soils like those in Fort Bend County cause over 25% of residential foundation and plumbing issues in Texas.
Regular maintenance—like annual water heater flushing and sewer line inspections—can prevent 80% of major failures. Kae Edward Plumbing offers maintenance plans starting at $99/year, including priority scheduling and 10% off repairs.
Step-by-Step: What to Do During a Plumbing Emergency
If you face a plumbing crisis, follow these steps before calling Kae Edward Plumbing:
- Shut Off the Main Water Valve – Usually located near your water meter or in the garage. Turn clockwise until tight.
- Turn Off Electricity – If water is near outlets or appliances, flip the breaker to avoid electrocution.
- Contain the Leak – Use towels or buckets to minimize water damage.
- Call a Licensed Plumber Immediately – Dial Kae Edward Plumbing’s 24/7 line: (281) XXX-XXXX.
- Document Damage – Take photos for potential insurance claims.
Avoid DIY fixes with chemical drain cleaners—they often worsen pipe corrosion, especially in older Sugar Land homes with galvanized steel lines.
FAQ Section
Q1: Is Kae Edward Plumbing available on weekends and holidays?
A: Yes! They offer 24/7 emergency service, including weekends, Christmas Eve, New Year’s Day, and major holidays. Non-emergency appointments are available Monday–Saturday, 7 a.m.–7 p.m.
Q2: Do they work with homeowner’s insurance?
A: Absolutely. They provide detailed invoices, photos, and repair reports to support your claim. Many slab leak and burst pipe repairs are partially covered by standard policies.
Q3: What areas around Sugar Land do they serve?
A: Primary service zones include Sugar Land, Missouri City, Richmond, Rosenberg, Stafford, and First Colony. They also assist parts of Katy and Pearland upon request.
Q4: How long does a typical water heater installation take?
A: Most tank installations are completed in 2–4 hours. Tankless units may take 4–6 hours due to venting and electrical upgrades. Permits are handled by their team.
Q5: Are their technicians background-checked?
A: Yes. All employees undergo drug screening, criminal background checks, and ongoing training. They arrive in marked vehicles wearing uniforms and ID badges.
Q6: What payment methods do they accept?
A: Cash, credit/debit cards (Visa, Mastercard, Amex), checks, and financing through GreenSky (0% APR for 12 months on qualified repairs over $500).
Conclusion
When plumbing problems arise in Sugar Land, TX, you deserve a partner who’s reliable, transparent, and deeply familiar with local infrastructure. Kae Edward Plumbing delivers exactly that—with licensed expertise, rapid response times, and a commitment to lasting solutions over quick patches.
Don’t wait for a small drip to become a costly disaster. Call Kae Edward Plumbing today for peace of mind and professional service you can count on.
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