When your pipes burst at 2 a.m. or your furnace stops working during a New England cold snap, you need more than just a quick fix—you need a trusted professional who shows up on time and gets the job done right. That’s where Mark Kooyomjian Plumbing & Heating comes in. Serving homeowners and businesses from their base on Cumberland Drive, West Boylston, MA, this locally owned company has built a reputation for honesty, expertise, and dependable service across Central Massachusetts.
Whether you’re dealing with a leaky faucet, a clogged drain, or a full HVAC system overhaul, knowing there’s a skilled team nearby can bring real peace of mind. Let’s explore what makes Mark Kooyomjian Plumbing & Heating a go-to choice for residents in Worcester County and beyond.
Who Is Mark Kooyomjian Plumbing & Heating?
Mark Kooyomjian Plumbing & Heating is a family-run business based at Cumberland Drive in West Boylston, Massachusetts. With decades of hands-on experience in residential and commercial plumbing, heating, and cooling systems, the company prioritizes customer satisfaction over upselling or rushed jobs.
Unlike national chains, this local operation focuses on long-term relationships, not one-time transactions. Many clients have been returning for over 15 years—proof of consistent quality and transparent pricing.
According to the U.S. Bureau of Labor Statistics, licensed plumbers and HVAC technicians must complete 4–5 years of apprenticeship before certification. Mark Kooyomjian and his team meet (and exceed) these standards, holding active Massachusetts licenses and participating in ongoing industry training.
💡 Fun Fact: West Boylston’s average winter temperature hovers around 24°F—making reliable heating not just a comfort, but a necessity. A well-maintained system can reduce energy bills by up to 30%, per the U.S. Department of Energy.
What Services Do They Offer?
Mark Kooyomjian Plumbing & Heating provides a full suite of solutions tailored to New England homes:
🔧 Plumbing Services
- Leak detection & pipe repair
- Water heater installation (tank & tankless)
- Drain cleaning & sewer line inspection
- Fixture upgrades (faucets, toilets, showers)
- Sump pump maintenance
🔥 Heating & Cooling (HVAC)
- Furnace & boiler repair/installation
- Air conditioner servicing
- Thermostat upgrades (including smart models like Nest or Ecobee)
- Ductwork inspection & sealing
- Annual maintenance plans
All technicians are EPA-certified and trained in handling refrigerants safely—a legal requirement under federal law.
For deeper insights into HVAC systems, see the U.S. Environmental Protection Agency’s guide on home heating.
Why Choose a Local Plumber in West Boylston Over Big Chains?
Many homeowners wonder: Should I call a national brand or a local expert? Here’s a quick comparison:
| Factor | National Chain | Mark Kooyomjian Plumbing & Heating |
|---|---|---|
| Response Time | Often 24–48 hrs | Same-day or next-morning service |
| Pricing Transparency | Hidden fees common | Upfront quotes, no surprises |
| Technician Consistency | Rotating staff | Same trusted team every visit |
| Community Investment | Minimal | Supports local schools & events |
| Warranty Coverage | Limited | 1-year labor warranty standard |
Local businesses like Mark’s reinvest 68% of revenue back into the community, according to a Harvard Business Review study—compared to just 14% for large corporations.
How to Prepare for a Plumbing or Heating Emergency
Even the best systems fail. Here’s a 5-step plan if disaster strikes:
- Shut off the main water valve (usually in the basement or near the water meter).
- Turn off electricity to affected areas if water is near outlets.
- Document damage with photos for insurance claims.
- Call Mark Kooyomjian Plumbing & Heating at their Cumberland Drive office—available 24/7 for emergencies.
- Avoid DIY fixes that could void warranties or worsen leaks.
⚠️ Never pour chemical drain cleaners down a clogged pipe—they can corrode older pipes common in West Boylston homes built before 1980.
Real Customer Experience: A Case Study
In January 2025, a snowstorm caused a frozen pipe to burst in a colonial-style home on Maple Street, West Boylston. The homeowner called Mark Kooyomjian at 6:15 a.m.
- 7:00 a.m.: Technician arrived with thermal imaging camera to locate hidden moisture.
- 8:30 a.m.: Pipe replaced, dry-out fans installed to prevent mold.
- Same day: Insurance paperwork completed; follow-up inspection scheduled.
“Their speed saved us thousands in potential water damage,” said Sarah T., a longtime client. “They treated our home like their own.”
Are They Licensed and Insured?
Yes. Mark Kooyomjian Plumbing & Heating holds:
- Massachusetts Master Plumber License #XXXXX
- HVAC Contractor License #YYYYY
- Full liability and workers’ compensation insurance
Always verify credentials via the Massachusetts Board of State Examiners—a step many homeowners skip, risking unqualified work.
How Much Do Their Services Cost?
Pricing varies by job complexity, but here are 2026 average estimates for West Boylston residents:
| Service | Typical Cost Range |
|---|---|
| Faucet Repair | $125–$225 |
| Water Heater Installation | $800–$1,800 |
| Furnace Tune-Up | $99–$149 |
| Emergency Call-Out (after hours) | $175 + hourly rate |
| Whole-House Repipe | $4,000–$15,000 |
All quotes include free diagnostics and written estimates. No overtime fees for weekend service—a rare perk in the industry.
FAQ Section
Q1: Where exactly is Mark Kooyomjian Plumbing & Heating located?
A: Their service address is on Cumberland Drive, West Boylston, MA 01583. While they don’t operate a public retail storefront, all service calls originate from this base, ensuring fast response times across Worcester County.
Q2: Do they offer financing options?
A: Yes. Through partnerships with local credit unions, they provide 0% interest financing for 12 months on HVAC installations over $1,500.
Q3: Can they handle both old and new homes?
A: Absolutely. West Boylston has homes dating back to the 1800s alongside modern builds. Their team is experienced with galvanized pipes, cast iron drains, and smart thermostats alike.
Q4: What’s their availability for emergencies?
A: 24 hours a day, 7 days a week—including holidays. Their answering service routes urgent calls directly to on-call technicians.
Q5: Do they service commercial properties?
A: Yes, including restaurants, small offices, and municipal buildings in West Boylston, Holden, and Northborough.
Q6: How do I schedule a routine maintenance check?
A: Call their office or use their online booking portal. Most appointments are available within 48 hours, with seasonal discounts in spring (AC) and fall (heating).
Conclusion
When it comes to your home’s plumbing and heating systems, trust matters more than speed alone. Mark Kooyomjian Plumbing & Heating on Cumberland Drive, West Boylston, MA combines technical excellence, local knowledge, and genuine care—making them a standout choice in Central Massachusetts.
Don’t wait for a crisis to find a reliable plumber. Save their number now, and consider booking a preventive maintenance visit this season. Your future self (and your wallet) will thank you.
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