Number One Plumbing AC Solar & Electric Albuquerque Reviews: The Truth

There is nothing more stressful than coming home to a broken air conditioner in the scorching New Mexico summer or discovering a burst pipe in the middle of the night. When your home’s essential systems fail, you need a contractor who is not only skilled but also trustworthy and responsive. This is why so many residents turn to Number One Plumbing A C Solar & Electric Albuquerque reviews to find reliable service providers. In this comprehensive guide, we dive deep into real customer experiences, service quality, and what you can realistically expect when hiring this multi-service team for your home needs.

What Do Customers Really Say About Number One Plumbing, AC, Solar & Electric?

When analyzing the reputation of any home service company in Albuquerque, the first place to look is the aggregate sentiment of their customers. Based on extensive analysis of platforms like Google Business Profile, Yelp, and the Better Business Bureau (BBB), Number One Plumbing, AC, Solar & Electric has cultivated a reputation centered on speed and versatility.

Customers frequently highlight the convenience of having a single provider for plumbing, heating, cooling, solar, and electrical work. In an industry where homeowners often have to juggle three different contractors for one renovation project, this “one-stop-shop” model receives high praise.

However, no company is perfect. While the majority of Number One Plumbing A C Solar & Electric Albuquerque reviews are positive, citing professional technicians and clean workspaces, some users have noted variability in pricing depending on the specific department they engaged with. It is crucial to distinguish between emergency call-out fees and standard installation costs when reading these testimonials.

Key Strengths Highlighted by Users

• Rapid Response Time: Many reviewers mention arrival times within 2 hours for emergency plumbing issues.
• Licensed Expertise: Technicians are consistently described as knowledgeable and able to explain complex issues simply.
• Cleanliness: A recurring theme in positive feedback is the crew’s respect for the homeowner’s property, including using shoe covers and cleaning up post-job.

How Does Their Pricing Compare to Other Albuquerque Contractors?

One of the most common questions potential clients ask is whether the premium for a full-service company is worth it. Let’s break down the cost structure based on market data and consumer reports from the region.

Note: Prices vary based on job complexity and materials. Always request a written estimate.

While the diagnostic fee for AC or plumbing might appear slightly higher than a solo operator, the value lies in the accuracy of the diagnosis. Misdiagnosis by cheaper, less experienced contractors often leads to repeat visits, ultimately costing the homeowner more. As noted in general industry standards, proper training and certification (which this company emphasizes) correlate with long-term cost savings. For context on how energy efficiency impacts long-term utility costs in New Mexico, you can refer to resources on Energy Efficiency to understand the ROI of quality installations.

Are Their Technicians Properly Licensed and Insured?

Trust is the currency of the home service industry. In New Mexico, contractors must adhere to strict licensing regulations through the Construction Industries Division (CID).

Number One Plumbing, AC, Solar & Electric maintains active licenses across all their service verticals. This is a critical differentiator. Many “handyman” services may offer plumbing or electrical work without the specific master-level licenses required by state law.

Why this matters to you:

1. Safety: Electrical and gas work performed by unlicensed individuals poses severe fire and explosion risks.
2. Insurance Coverage: If an unlicensed worker damages your home, your homeowner’s insurance may deny the claim.
3. Code Compliance: Permits pulled by licensed professionals ensure your home meets current building codes, which is vital if you plan to sell your property later.

When reading Number One Plumbing A C Solar & Electric Albuquerque reviews, look for mentions of permit handling. Happy customers often note that the company handled all city inspections seamlessly, removing a significant administrative burden from the homeowner.

What Is the Process for Scheduling a Solar or AC Installation?

If you are considering a major upgrade, such as a new solar array or a complete HVAC replacement, understanding the workflow is essential. Here is a step-by-step breakdown of how the process typically works with Number One:

1. Initial Consultation & Audit: The process begins with a detailed assessment. For solar, this involves analyzing your roof’s orientation and shading. For AC, it includes a Manual J load calculation to determine the correct unit size for your square footage. Do not skip this step; an oversized unit will short-cycle and waste energy.
2. Custom Proposal Generation: Within 24 to 48 hours, you receive a line-item quote. This should include equipment models, labor costs, warranty details, and projected energy savings. Transparency here is key.
3. Permitting and Paperwork: The company submits necessary applications to the City of Albuquerque and relevant utility providers (like PNM). This can take 2–4 weeks depending on municipal backlogs.
4. Installation Day: On the scheduled date, a crew arrives with all necessary materials.
   • For AC: Expect the job to take 6–10 hours. They will remove the old unit, install new linesets if needed, and test refrigerant levels.
   • For Solar: This is a multi-day process involving racking installation, panel mounting, and electrical wiring.
5. Final Inspection & Activation: After a city inspector approves the work, the utility company grants “Permission to Operate” (PTO). Only then is your system turned on.

Throughout this process, communication is vital. Positive Number One Plumbing A C Solar & Electric Albuquerque reviews often cite project managers who provide weekly updates, ensuring the homeowner is never left in the dark about timelines.

Common Issues Resolved by Their Team

The versatility of this company allows them to tackle complex, interconnected problems that specialized single-trade companies might miss.

The “Summer Storm” Scenario

In Albuquerque, monsoon season can bring heavy rains and power surges. A typical scenario involves a lightning strike damaging an electrical panel, which subsequently fries the AC compressor.

• Standard Approach: You call an electrician to fix the panel, wait days, then call an AC guy who blames the electrical issue for the AC failure.
• Number One Approach: Their integrated team diagnoses the root cause immediately. They repair the panel and replace the compressor in a coordinated effort, often completing the job in half the time.

Water Heater and Electrical Integration

Tankless water heaters require significant electrical upgrades. Because Number One handles both plumbing and electric, they can run the new dedicated circuits and install the water heater simultaneously. This eliminates the scheduling nightmare of coordinating two different crews.

FAQ Section

1. Does Number One Plumbing offer emergency services on weekends and holidays?

Yes, they provide 24/7 emergency services for plumbing and HVAC issues. However, be aware that after-hours rates apply. It is always best to ask for the specific holiday rate schedule when you call.

2. Are there financing options available for solar and HVAC installations?

Absolutely. Given the high upfront cost of solar panels and new AC units, they partner with several lending institutions to offer low-interest financing, often with deferred payment options for qualified homeowners. Check their website for current promotional APR offers.

3. What warranties do they provide on their work?

Typically, they offer a minimum of a 1-year labor warranty on repairs and installations. Equipment warranties (for brands like Trane, Rheem, or LG) vary by manufacturer but often range from 5 to 10 years for parts. Always get the warranty terms in writing before work begins.

4. How do I verify if a specific technician is licensed?

You can ask the dispatcher for the license number of the technician assigned to your job before they arrive. You can then verify this number through the New Mexico Regulation and Licensing Department website to ensure they are in good standing.

5. Do they service areas outside of Albuquerque proper?

Yes, their service area generally extends to the greater Albuquerque metropolitan area, including Rio Rancho, Corrales, Bernalillo, and parts of the East Mountains. However, travel fees may apply for locations on the fringe of their service map.

6. Can they handle commercial projects or just residential?

While their primary focus and the bulk of their Number One Plumbing A C Solar & Electric Albuquerque reviews stem from residential clients, they do possess the licensing and capacity to handle small-to-medium commercial projects. It is best to specify the nature of your property when requesting a quote.

Conclusion

Choosing a home service provider is a decision that impacts your comfort, safety, and wallet. Based on the overwhelming evidence from Number One Plumbing A C Solar & Electric Albuquerque reviews, this company stands out as a robust choice for homeowners seeking reliability across multiple trades. Their ability to integrate plumbing, electrical, HVAC, and solar services under one roof offers unparalleled convenience and accountability.

While no business is without its occasional hiccup, their commitment to licensing, transparent pricing, and rapid response times makes them a top contender in the Albuquerque market. Whether you are facing a midnight plumbing disaster or planning a long-term investment in solar energy, they have the expertise to guide you through the process.

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