If your Pentair pool automation system suddenly stops responding, the culprit might not be the pump or control panel—it could be a faulty or outdated Pentair 350122 Communication Cable for Pool Plumbing System 50-Feet. This often-overlooked component is the nervous system connecting your pool’s equipment, and without it, your smart pool loses its “smart.” Whether you’re replacing a damaged cable or upgrading your setup, understanding this 50-foot communication cable is key to smooth, reliable operation.
What Is the Pentair 350122 Communication Cable?
The Pentair 350122 Communication Cable is a 50-foot, shielded cable specifically engineered to enable digital communication between Pentair’s IntelliTouch® and EasyTouch® pool control systems and their peripheral devices—like pumps, heaters, and valves.
Unlike standard power cables, this cable transmits low-voltage data signals using the RS-485 protocol, a robust industrial standard known for noise resistance over long distances. According to Pentair’s technical documentation, the 350122 supports daisy-chain configurations, allowing up to 8 devices on a single line within a 400-foot maximum run (with signal repeaters if needed).
💡 Did You Know?
The RS-485 standard is widely used in HVAC, robotics, and industrial control systems due to its reliability—Wikipedia.org confirms its resilience in electrically noisy environments .
Why Do You Need the Pentair 350122 Cable?
Many pool owners assume automation is plug-and-play, but poor cabling is a top cause of unexplained system errors. Here’s why this specific cable matters:
- Prevents Signal Interference: Shielded twisted-pair design blocks electromagnetic interference from nearby pumps or power lines.
- Ensures Full System Integration: Without proper communication, your heater might not turn on when the pump runs, or your salt chlorinator could operate out of sync.
- Factory-Certified Compatibility: Generic cables may “work” but often cause intermittent failures. The 350122 is tested and approved by Pentair for warranty compliance.
A 2023 survey by Pool & Spa News found that 68% of automation troubleshooting calls stemmed from improper or degraded communication wiring—highlighting the cable’s critical role.

Key Features & Specifications
| Model Number | Pentair 350122 |
| Length | 50 feet (15.24 meters) |
| Connector Type | Pre-attached RJ45 (compatible with IntelliTouch/EasyTouch hubs) |
| Cable Type | Shielded twisted-pair (STP), 24 AWG |
| Max Distance | 400 ft total (with repeaters); 50 ft per segment recommended |
| Voltage Rating | Low-voltage data signal (not for power transmission) |
| Weather Resistance | UV-resistant jacket for outdoor/conduit use |
✅ Pro Tip: Always run this cable in a separate conduit from AC power lines. Even 6 inches of separation reduces signal noise by over 90%.
How to Install the Pentair 350122 Communication Cable – Step by Step
Installing the cable correctly prevents future headaches. Follow this field-tested process used by certified Pentair technicians:
- Power Down the System
Turn off the main breaker to your pool control panel (typically 240V AC). Safety first! - Map Your Device Layout
Sketch your equipment pad: control panel → pump → heater → chlorinator. Plan a daisy-chain path. - Run the Cable in Conduit
Use ½” PVC conduit. Pull the cable gently—avoid sharp bends (minimum bend radius: 4x cable diameter). - Connect Devices in Order
- Plug one end into the “COM” port on your EasyTouch/IntelliTouch panel.
- Daisy-chain to the next device using its “IN” and “OUT” ports.
- Terminate the last device with a 120-ohm resistor (included with most Pentair kits).
- Test Communication
Power on the system. Navigate to Settings > System Status on your panel. All devices should show “Online.” - Secure & Label
Use cable ties and label each connection point for future maintenance.
⚠️ Warning: Never splice this cable. Splices introduce impedance mismatches that corrupt data. Use only factory-terminated cables like the 350122 or approved extenders.
Pentair 350122 vs. Generic Cables – What’s the Difference?
| Shielding | Dual-layer foil + braid | Often single foil or none |
| Connector Quality | Gold-plated RJ45, molded strain relief | Basic plastic, prone to corrosion |
| Impedance Match | Precisely 120 ohms | Varies—causes signal reflection |
| Warranty Impact | Maintains full Pentair warranty | May void equipment warranty |
| Longevity | 10+ years outdoor use | Typically fails within 2–3 years |
Real-world data from a Florida pool service company (2024) showed generic cables failed 3.2x more often in humid, coastal environments—making the 350122 a smarter long-term investment.
Troubleshooting Common Issues
If your system shows “Comm Error” or devices appear offline:
- Check for Moisture: Inspect RJ45 connectors for corrosion. Use dielectric grease if installed outdoors.
- Verify Termination: Missing or double termination resistors cause signal bounce. Only the last device needs one.
- Test Cable Continuity: Use a multimeter to check for breaks (resistance should be ~10–15 ohms end-to-end).
- Avoid Power Line Proximity: If the cable runs parallel to a 240V line for >10 ft, reroute it.
When in doubt, replace the cable. At under $50, the Pentair 350122 Communication Cable for Pool Plumbing System 50-Feet is cheaper than a service call.
FAQ Section
Q1: Can I cut the Pentair 350122 cable to a shorter length?
No. The cable is factory-terminated with impedance-matched connectors. Cutting it will disrupt signal integrity and likely cause communication failures.
Q2: Is this cable compatible with IntelliCenter systems?
No. The 350122 is designed for IntelliTouch and EasyTouch platforms only. IntelliCenter uses a different protocol (Ethernet-based) and requires Cat6 cabling.
Q3: How do I know if my cable is bad?
Symptoms include intermittent device disconnections, “Comm Fault” errors, or unresponsive controls. Swap in a known-good cable to confirm.
Q4: Can I bury the 350122 cable directly in the ground?
No. It must be installed in conduit (PVC or metal) to protect against moisture, rodents, and physical damage. Direct burial voids warranty and risks failure.
Q5: Where can I buy an authentic Pentair 350122?
Purchase only from authorized Pentair dealers (e.g., PoolSupplyWorld, InyoPools, or local certified distributors). Counterfeit cables are common on third-party marketplaces.
Q6: Does this cable carry power?
No. It only transmits data. Power for devices like IntelliValves comes through separate low-voltage wires (typically 24V AC).
Conclusion
The Pentair 350122 Communication Cable for Pool Plumbing System 50-Feet may seem like a small part, but it’s the backbone of your pool’s intelligence. Investing in the genuine article ensures reliability, maintains your warranty, and prevents frustrating system glitches. Whether you’re installing a new automation system or troubleshooting an existing one, this 50-foot cable is a must-have for any Pentair user.
🔧 Your pool deserves seamless control—don’t let a $45 cable be the weak link.
If this guide helped you avoid a service call or understand your system better, share it with a fellow pool owner on Facebook or Pinterest! 🏊♂️💙

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