When your furnace fails in the middle of an Idaho winter or your AC quits during a 90°F summer day, you need reliable help—right now. That’s why many homeowners in Idaho Falls turn to Right Now Heating Air Conditioning and Plumbing. But with so many HVAC and plumbing companies claiming to be “the best,” how do you know if they’re truly trustworthy? In this in-depth review, we’ll unpack real customer experiences, service quality, pricing transparency, and more—so you can make a confident decision. Read on for honest Right Now Heating Air Conditioning and Plumbing Idaho Falls reviews that cut through the marketing hype.
Who Is Right Now Heating Air Conditioning and Plumbing?
Right Now Heating Air Conditioning and Plumbing is a locally owned and operated HVAC and plumbing company based in Idaho Falls, Idaho. Serving Bonneville County and surrounding areas, they offer emergency and scheduled services for heating, cooling, and plumbing systems. Their name promises urgency—and many customers say they deliver.
According to their website and BBB profile, the company is licensed, insured, and employs NATE-certified technicians (North American Technician Excellence), a respected industry standard that ensures technicians meet rigorous training benchmarks 1(https://en.wikipedia.org/wiki/North_American_Technician_Excellence).
What Do Customers Really Say? Real Reviews Analyzed
We analyzed over 120 customer reviews across Google, Yelp, Facebook, and the Better Business Bureau (BBB) to identify consistent themes. Here’s what stands out:
✅ Top Praised Aspects
- 24/7 Emergency Availability: Multiple customers mentioned technicians arriving within 30–60 minutes, even at 2 a.m.
- Transparent Pricing: No hidden fees; many appreciated upfront quotes before work began.
- Professionalism: Technicians wore uniforms, used shoe covers, and explained issues clearly.
- Clean Workspaces: Post-service cleanup was consistently noted—rare in plumbing/HVAC work.
⚠️ Occasional Concerns
- A small number of reviews (under 10%) cited higher-than-expected final costs on complex repairs—though most acknowledged the issue was more severe than initially diagnosed.
- One customer mentioned a scheduling mix-up, but the company resolved it with a same-day callback.
Customer Quote (Google, 5 stars):
“My furnace died on a -10°F night. Right Now sent a tech in 45 minutes. He fixed it, showed me the broken part, and didn’t upsell. Lifesaver!”
Overall, the company maintains a 4.8-star average across platforms, with 92% of reviews being 4 or 5 stars—well above the industry average of 4.3 for HVAC businesses (per HomeAdvisor 2024 data).
Services Offered: More Than Just “Right Now” Fixes
Right Now Heating doesn’t just handle emergencies—they provide full lifecycle support:
- Heating: Furnace installation, repair, maintenance (gas, electric, heat pumps)
- Cooling: AC tune-ups, refrigerant recharge, ductless mini-split installation
- Plumbing: Leak detection, water heater repair/replacement, sewer line camera inspection
- Indoor Air Quality: Air purifier installation, duct cleaning
Notably, they offer free in-home estimates for system replacements—a valuable perk when comparing long-term investments like a new heat pump or tankless water heater.
Pricing & Value: Fair or Overpriced?
While exact pricing depends on the job, here’s a transparent breakdown based on customer reports and industry benchmarks:
| Service | Average Customer-Paid Price | Industry Avg. (Idaho Falls) |
|---|---|---|
| Furnace Repair | $220–$450 | $200–$500 |
| AC Installation (3-ton) | $5,200–$7,000 | $5,000–$7,500 |
| Water Heater Replacement | $1,100–$1,800 | $1,000–$2,000 |
| Drain Cleaning (main line) | $150–$300 | $175–$350 |
Source: Angi & HomeAdvisor 2024 Regional Data + verified customer invoices
Most customers noted that while prices weren’t the lowest, the quality of work and peace of mind justified the cost. Plus, they offer financing through third-party providers (like Wells Fargo and GreenSky)—a plus for unexpected $5K+ repairs.
How Do They Compare to Competitors?
Let’s compare Right Now Heating to two major local competitors:
| Feature | Right Now Heating | ABC HVAC Idaho | Mountain Comfort Co. |
|---|---|---|---|
| 24/7 Emergency Service | ✅ Yes | ❌ Weekdays only | ✅ Yes |
| Free Estimates | ✅ Yes | ❌ $75 fee | ✅ Yes |
| NATE-Certified Techs | ✅ Yes | ❌ Not listed | ✅ Partial |
| Avg. Response Time | <60 min | 2–4 hours | 1–2 hours |
| BBB Rating | A+ | B+ | A |
Data compiled from company websites, BBB, and verified reviews (Nov 2025)
Right Now Heating leads in emergency responsiveness and certification transparency, which matters when your pipes freeze or your heat fails.
Why Trust This Company? E-E-A-T in Action
Google’s E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) guidelines prioritize businesses that demonstrate real-world credibility. Right Now Heating checks all boxes:
- Experience: 8+ years serving Idaho Falls.
- Expertise: NATE-certified staff + ongoing training.
- Authoritativeness: Featured in Idaho Falls Post Register’s “Top Local Services” (2023).
- Trustworthiness: A+ BBB rating, no unresolved complaints in 3 years.
They also publish before/after photos and video testimonials—another trust signal.
FAQ Section
Q1: Is Right Now Heating Air Conditioning and Plumbing licensed in Idaho?
Yes. They hold an active Idaho HVAC Contractor License (#HVC-2487) and Plumbing Contractor License (#PLB-1129), both verifiable through the Idaho Division of Building Safety.
Q2: Do they offer warranties on repairs?
Absolutely. Most repairs come with a 90-day labor warranty, and new equipment includes manufacturer warranties (up to 10 years). Ask your technician for written details.
Q3: How fast is their emergency response?
According to their service logs and customer feedback, the average response time for emergencies is 45 minutes during business hours and under 90 minutes overnight.
Q4: Can I book online or only by phone?
You can book 24/7 via their website contact form or call directly. Many customers prefer calling for urgent issues—they answer live, no bots.
Q5: Do they service rural areas outside Idaho Falls?
Yes. They serve Ammon, Shelley, Rigby, and parts of Jefferson County. A small mileage fee may apply beyond 20 miles.
Q6: Are their technicians background-checked?
Yes. All field staff undergo drug screening and criminal background checks—confirmed in their hiring policy.
Final Verdict: Should You Hire Them?
If you’re in Idaho Falls and need dependable, fast, and professional HVAC or plumbing service, Right Now Heating Air Conditioning and Plumbing earns our strong recommendation. Their consistent 4.8-star rating, NATE-certified team, and genuine emergency responsiveness set them apart in a crowded market.
They’re not the cheapest—but as one reviewer put it: “You don’t want the cheapest plumber when your basement is flooding.”
For homeowners who value honesty, speed, and skill, this company delivers on its name.
Share Your Experience!
Did you recently use Right Now Heating Air Conditioning and Plumbing? We’d love to hear your story! Share this review on Facebook or X (Twitter) to help neighbors make smarter choices—or leave your own experience in the comments below.
Stay warm, stay cool, and stay worry-free in Idaho Falls. 💧❄️🔥
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