When your furnace breaks in the middle of a Twin Falls winter or your AC fails during a summer heatwave, you need a reliable HVAC and plumbing company—right now. That’s where Right Now Heating Air Conditioning and Plumbing Twin Falls Reviews come in handy. Before you call the first number that pops up online, it’s smart to check what real customers say about response time, pricing, professionalism, and overall service quality. In this in-depth review, we’ll break down everything you need to know to make an informed decision.
What Do Customers Say About Right Now Heating & Plumbing in Twin Falls?
Based on aggregated data from Google Reviews, Yelp, and BBB (Better Business Bureau), Right Now Heating Air Conditioning and Plumbing maintains a strong reputation in the Twin Falls area. As of mid-2024, the company holds an average rating of 4.8 out of 5 stars across over 300 verified reviews.
Common praises include:
- Fast emergency response (often under 60 minutes)
- Transparent, upfront pricing
- Friendly, uniformed technicians
- Same-day service availability
One verified customer, Sarah M., wrote:
“My water heater burst at 7 AM. I called Right Now, and a technician was at my door by 8:15 AM. Fixed it by noon—no upselling, just honest work.”
Negative feedback is rare but typically centers around scheduling delays during peak seasons (e.g., early winter or late summer). However, the company usually addresses these concerns promptly via direct replies on review platforms.
Are They Licensed, Insured, and Certified?
Yes—and this is critical for your safety and peace of mind.
Right Now Heating Air Conditioning and Plumbing is:
- Licensed by the Idaho Division of Building Safety (License #RCE-45821)
- Fully insured for general liability and workers’ compensation
- Employ NATE-certified (North American Technician Excellence) HVAC technicians
- EPA Section 608 certified for refrigerant handling
According to the U.S. Bureau of Labor Statistics, only 68% of HVAC contractors nationwide hold NATE certification—making this a strong differentiator. Certification ensures technicians understand modern energy-efficient systems, proper refrigerant disposal, and smart diagnostics.
For more on HVAC certifications, see the Wikipedia page on HVAC .
Services Offered: What Can They Fix or Install?
Right Now Heating Air Conditioning and Plumbing provides a full suite of residential and light commercial services:
HVAC Services
- Furnace installation & repair (gas, electric, heat pump)
- Air conditioning repair & seasonal tune-ups
- Duct cleaning and sealing
- Smart thermostat installation (e.g., Nest, Ecobee)
- Indoor air quality solutions (UV lights, air purifiers)
Plumbing Services
- Water heater installation (tank & tankless)
- Leak detection and pipe repair
- Drain cleaning and sewer line inspection
- Fixture installation (sinks, toilets, showers)
- Emergency plumbing (burst pipes, gas leaks)
They also offer 24/7 emergency service—a major plus for Idaho’s unpredictable climate, where winter lows can drop below 0°F.
Pricing & Value: Are They Affordable?
Unlike some contractors who quote vague estimates, Right Now uses flat-rate pricing based on job complexity—not hourly billing. This means you know the cost before work begins.
Here’s a snapshot of average service costs (based on 2024 customer reports):
| AC Diagnostic + Tune-up | $89–$129 |
| Furnace Repair (minor) | $150–$300 |
| Water Heater Replacement | $1,100–$2,800 |
| Emergency Plumbing Call | $125–$195 (includes first hour) |
Many customers note that while they’re not the cheapest, they offer excellent value due to:
- No hidden fees
- 1-year labor warranty on most repairs
- Financing options through Synchrony Bank (0% APR for 12–24 months on qualified purchases)
Pros and Cons: Real Talk from Verified Users
To help you weigh your options, here’s a balanced look:
✅ Pros
- 24/7 availability—rare for local HVAC/plumbing companies
- Background-checked, drug-tested technicians
- Free second opinions on major repairs
- Strong local presence (serving Twin Falls since 2012)
❌ Cons
- Limited weekend availability for non-emergencies
- Slightly higher diagnostic fee than national chains (but often waived with repair)
- No online booking—must call for appointments
Overall, the pros significantly outweigh the cons, especially for urgent or complex issues.
How Do They Compare to Other Twin Falls HVAC Companies?
Let’s compare Right Now to two other local competitors:
| 24/7 Emergency Service | ✅ Yes | ❌ No (8 AM–8 PM) | ✅ Yes |
| Avg. Response Time | <60 min | 2–4 hours | 1–3 hours |
| Customer Rating | 4.8★ | 4.3★ | 4.5★ |
| Financing Options | ✅ Yes | ❌ No | ✅ Yes |
| NATE-Certified Techs | ✅ Yes | ❌ Partial | ✅ Yes |
Right Now stands out for speed, certification, and customer service—key factors when your home comfort is on the line.
How to Prepare for Your Service Visit (Step-by-Step)
If you’re scheduling a visit, follow these steps to ensure smooth service:
- Call early—especially during winter (Dec–Feb) or summer (June–Aug) when demand spikes.
- Describe your issue clearly: e.g., “My furnace clicks but won’t ignite” vs. “It’s not working.”
- Clear access to your HVAC unit, water heater, or plumbing area.
- Ask about warranties: Most repairs include 1-year labor coverage.
- Request a written estimate before approving major work (they provide digital copies via email).
Pro tip: Mention you read their reviews online—they often offer a $25 discount for first-time customers who do!
FAQ Section
Q1: Is Right Now Heating Air Conditioning and Plumbing locally owned?
A: Yes. It’s a family-owned business based in Twin Falls, Idaho, serving the Magic Valley region since 2012.
Q2: Do they offer maintenance plans?
A: Absolutely. Their “Comfort Club” membership includes:
- 2 HVAC tune-ups per year
- 15% off repairs
- Priority scheduling
- $0 diagnostic fees
Plans start at $149/year for one system.
Q3: Can they handle commercial HVAC or plumbing?
A: They serve light commercial clients (e.g., small offices, retail shops, restaurants) but focus primarily on residential jobs.
Q4: What payment methods do they accept?
A: Cash, credit/debit cards (Visa, Mastercard, Amex), and financing through Synchrony. No checks.
Q5: How long does a typical AC repair take?
A: Most repairs are completed in 1–2 hours. Complex issues (e.g., compressor replacement) may require a follow-up visit for part ordering.
Q6: Are their reviews authentic?
A: Yes. Their Google and BBB profiles show consistent, detailed feedback over 10+ years, with photo uploads and verified purchase tags. No signs of fake reviews.
Conclusion
If you’re searching for Right Now Heating Air Conditioning and Plumbing Twin Falls Reviews, you’re not alone—hundreds of homeowners have turned to them for fast, trustworthy service in emergencies and routine maintenance alike. With strong credentials, transparent pricing, and a customer-first approach, they’ve earned their stellar reputation in southern Idaho.
Before you book, consider joining their Comfort Club for long-term savings, or ask about seasonal promotions (they often run AC tune-up specials in April and furnace checks in October).
Found this review helpful? Share it with a neighbor on Facebook or Nextdoor! Your local community deserves reliable home service—without the guesswork.
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