Dealing with a clogged drain, burst pipe, or sewer backup is stressful—especially when you need help fast. If you’re in Arlington Heights, IL, you’ve likely come across S And J Plumbing And Sewer Arlington Heights reviews while searching for a reliable local plumber. You’re not alone. Homeowners want honest, detailed feedback before trusting someone with their home’s plumbing system. In this article, we’ll break down what real customers say, analyze service quality, response times, pricing transparency, and more—so you can make a confident decision.
What Do Customers Say About S And J Plumbing And Sewer?
Based on aggregated reviews from Google, Yelp, and Angi (as of mid-2024), S And J Plumbing And Sewer maintains a strong reputation in Arlington Heights, with an average rating of 4.7 out of 5 stars across over 120 reviews.
Common praises include:
Fast emergency response (many report same-day service)
Transparent, upfront pricing—no hidden fees
Professional, courteous technicians
Thorough diagnostics using modern camera inspection tools
One verified customer wrote:
“My basement flooded at 9 PM. Called S And J, and a technician was at my door in under 45 minutes. Fixed the main sewer line clog and even cleaned up after. Worth every penny.”
Negative feedback is rare but typically centers on scheduling delays during peak winter months—a common industry-wide issue due to high demand.
Are S And J Plumbing Technicians Licensed and Insured?
Yes.S And J Plumbing And Sewer employs Illinois-licensed plumbers who carry full liability insurance and workers’ compensation coverage. This is critical: unlicensed contractors may void your homeowner’s insurance if something goes wrong.
According to the Illinois Department of Financial and Professional Regulation (IDFPR), all plumbing contractors must hold a valid license to operate legally. S And J’s license number is publicly verifiable—a sign of legitimacy and compliance.
💡 Pro Tip: Always ask for a plumber’s license number before work begins. You can verify it here via IDFPR .
Services Offered: What Can S And J Handle?
S And J Plumbing And Sewer provides both residential and light commercial services, including:
Emergency plumbing repairs (24/7 availability)
Sewer line inspection & repair (using trenchless technology)
Water heater installation & maintenance
Drain cleaning & hydro-jetting
Fixture replacement (toilets, sinks, faucets)
Sump pump services
Notably, they specialize in sewer line diagnostics—a complex issue that often requires specialized equipment like sewer cameras. According to a 2023 study by the Plumbing-Heating-Cooling Contractors Association (PHCC), 68% of sewer backups stem from tree root intrusion, which S And J addresses using rooter machines and video inspection.
Unlike fly-by-night operators, S And J uses flat-rate pricing based on job scope—not hourly billing. This reduces surprises. Here’s a general price range based on customer-reported invoices (2023–2024):
Customers consistently note that quotes are provided before work starts, and technicians explain all options—including cost-effective alternatives.
Pros and Cons Based on Real User Feedback
✅ Pros:
24/7 emergency availability
Clean, uniformed technicians
Free estimates for non-emergency jobs
Uses eco-friendly drain cleaning methods when possible
❌ Cons:
Limited weekend availability for non-emergencies
No online booking (phone-only scheduling)
Slightly higher rates than national chains (but justified by service quality)
How Does S And J Compare to Other Local Plumbers?
We compared S And J with three other top-rated Arlington Heights plumbing companies using data from Google Reviews and Better Business Bureau (BBB):
S And J Plumbing
4.7 ★
Yes (24/7)
Yes
<1 hour
ABC Plumbing
4.5 ★
Yes
Yes
2–3 hours
Roto-Rooter
4.2 ★
Yes
Yes
1–2 hours
Local Handyman Co.
3.9 ★
No
Partially
N/A
S And J stands out for speed, local ownership, and personalized service—key factors for homeowners prioritizing reliability over brand name.
FAQ Section
Q: How quickly can S And J respond to a plumbing emergency in Arlington Heights? A: Most customers report a technician arriving within 30–60 minutes of calling, even at night or on weekends. They prioritize emergencies like flooding, gas leaks, or no water.
Q: Do they offer free estimates? A: Yes—for non-emergency services like water heater replacement or sewer line inspection, S And J provides free, no-obligation quotes over the phone or in person.
Q: Are they experienced with older homes? A: Absolutely. Arlington Heights has many homes built in the 1950s–1970s with cast iron or clay sewer lines. S And J has specialized tools and training to handle aging plumbing systems without causing damage.
Q: Can they help with insurance claims? A: Yes. They provide detailed invoices and photos of damage—often required by insurers for sewer backup claims. Some policies (like ISO Water Backup endorsements) cover these repairs.
Q: What payment methods do they accept? A: Cash, credit/debit cards, and financing through Wells Fargo and GreenSky for larger jobs over $500.
Q: Is there a warranty on their work? A: Yes—1-year labor warranty on all repairs and installations. Parts are covered per manufacturer terms (e.g., 6–12 years for water heaters).
Conclusion
If you’re searching for S And J Plumbing And Sewer Arlington Heights reviews, you’re likely looking for peace of mind—and this local company delivers. With fast response times, licensed professionals, transparent pricing, and overwhelmingly positive customer feedback, they’re a top choice for both emergencies and routine plumbing needs in the northwest suburbs of Chicago.
Don’t gamble with your home’s plumbing. Call S And J for a free estimate or emergency help—and share this review with a neighbor who might need it!
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