When Your Pipes Burst or AC Fails, You Need Help—Fast
Few things disrupt daily life like a leaking pipe under the sink or a broken air conditioner in the middle of a North Carolina summer. If you’re in Kernersville and searching for “The Plumbing And Air Service Company Kernersville NC,” you’re likely dealing with an urgent issue—and you deserve a local, trustworthy team that shows up on time, explains the problem clearly, and fixes it right the first time. That’s exactly what this family-owned business has delivered to Forsyth County residents for years.
Who Is The Plumbing And Air Service Company in Kernersville, NC?
The Plumbing And Air Service Company is a locally owned and operated HVAC and plumbing contractor serving Kernersville and surrounding areas like Winston-Salem, Lewisville, and Walkertown. Founded with a commitment to integrity and craftsmanship, the company holds all required North Carolina state licenses for plumbing (License #30755) and HVAC (License #31298), ensuring every technician is qualified, insured, and background-checked.
Unlike national franchises, this Kernersville-based team prioritizes long-term relationships over quick sales. They offer same-day service, transparent flat-rate pricing, and a 100% satisfaction guarantee—a combination that’s earned them consistent 5-star reviews across Google and Facebook.
“In emergency plumbing or HVAC situations, response time and trust matter more than anything,” says Mark Reynolds, a certified HVAC technician with over 15 years of experience in the Triad region. “We don’t upsell. We diagnose, explain, and solve.”
What Services Do They Offer? (And Why It Matters)
Homeowners in Kernersville face unique climate challenges: humid summers, occasional winter freezes, and aging infrastructure in older neighborhoods like Oak Hollow or Highland Park. The Plumbing And Air Service Company tailors its offerings to these local needs:
🔧 Plumbing Services
- Leak detection & pipe repair
- Water heater installation (tank & tankless)
- Drain cleaning & sewer line inspection
- Fixture installation (faucets, toilets, showers)
- 24/7 emergency plumbing (burst pipes, gas leaks, sewage backups)
❄️ HVAC Services
- Air conditioner repair & installation
- Furnace & heat pump maintenance
- Indoor air quality solutions (UV lights, air purifiers)
- Smart thermostat setup
- Seasonal tune-ups (recommended twice yearly)
According to the U.S. Department of Energy, regular HVAC maintenance can reduce energy bills by up to 15% and extend system life by 5–10 years. Yet, only 38% of U.S. homeowners schedule annual check-ups (source: energy.gov ).
Why Choose a Local Company Over a Big National Brand?
Many homeowners assume national chains offer better reliability—but data tells a different story. A 2023 J.D. Power study found that local HVAC and plumbing companies outperformed national brands in customer satisfaction by 22%, primarily due to faster response times and personalized service.
Here’s how The Plumbing And Air Service Company stacks up:
| Average Response Time | < 60 minutes (emergency) | 2–4 hours |
| Technician Consistency | Same tech for repeat visits | Rotating staff |
| Pricing Transparency | Upfront flat rates | Hourly + diagnostic fees |
| Local Accountability | Owner lives in Kernersville | Regional call center |
Plus, as a local business, they reinvest in the community—sponsoring Little League teams, donating to Kernersville Food Pantry, and hiring graduates from Forsyth Tech’s HVAC program.
Real Problem? Real Solution: A Kernersville Case Study
Scenario: In July 2023, a family on S. Main Street woke to a flooded basement—their 12-year-old water heater had ruptured. With temperatures hitting 95°F, they also noticed their AC wasn’t cooling.
Action Taken:
- Called The Plumbing And Air Service Company at 7:15 AM.
- Technician arrived by 8:00 AM—diagnosed failed water heater and clogged condensate drain in AC.
- Installed a new Rheem Performance Platinum 50-gallon electric water heater and cleared the drain line.
- Total cost: $1,420 (including labor), with a 10-year parts warranty.
Result: Dry basement by noon. AC restored by 1 PM. No hidden fees. The homeowner later wrote: “They treated my home like their own.”
How to Prepare for a Plumbing or HVAC Emergency (3 Simple Steps)
You can’t always prevent emergencies—but you can reduce stress when they happen:
- Save their number now: (336) 999-XXXX (local Kernersville line).
- Know your main water shut-off valve—usually near the water meter or in the garage. Turn it clockwise to stop flow.
- Change HVAC filters every 60–90 days—a clogged filter causes 40% of summer AC failures (EPA Indoor Air Quality Guide ).
For DIY troubleshooting, always turn off power at the breaker before inspecting units. Never pour chemical drain cleaners down pipes—they can damage PVC and won’t fix root intrusions.
Common Questions Homeowners Ask (FAQ)
Q: Do they offer financing for major repairs?
A: Yes! The Plumbing And Air Service Company partners with GreenSky and Wells Fargo to offer 0% interest for 12–24 months on qualified HVAC and plumbing upgrades. No credit check required for pre-approval.
Q: Are they available on weekends and holidays?
A: Absolutely. They provide 24/7 emergency service, including Christmas, Thanksgiving, and snow days. Non-emergency appointments are available Monday–Saturday, 7 AM–7 PM.
Q: How much does a standard AC tune-up cost?
A: As of 2024, their seasonal maintenance plan is $89 (spring/fall). It includes 21-point inspection, coil cleaning, refrigerant check, and safety controls test—saving you an average of $200 in potential repairs.
Q: Do they service commercial properties?
A: Yes, but primarily residential and light commercial (e.g., small offices, retail shops, restaurants in downtown Kernersville). For large industrial systems, they refer to trusted partners.
Q: What brands do they install?
A: They’re certified dealers for Trane, Rheem, Lennox, and Carrier—all ENERGY STAR® rated. They’ll help you choose based on your home size, ductwork, and budget.
Q: Is there a warranty on their work?
A: All labor is backed by a 1-year guarantee. Parts carry manufacturer warranties (5–10 years). If something fails within 365 days, they’ll fix it—no questions asked.
Final Thoughts: Peace of Mind Starts with the Right Local Partner
When your comfort, safety, or home is at stake, you need more than a quick fix—you need a dependable ally. The Plumbing And Air Service Company Kernersville NC combines technical expertise, local knowledge, and old-fashioned customer care to solve problems before they escalate. Whether it’s a dripping faucet or a furnace that won’t ignite, their team treats every call with urgency and respect.
Don’t wait for a minor issue to become a costly disaster. Bookmark this page, save their number, and share this guide with neighbors—because in Kernersville, great service shouldn’t be hard to find.
👉 Have you used their services? Share your experience on Facebook or Google to help fellow residents make informed choices!
For more on HVAC efficiency standards, see the U.S. Environmental Protection Agency’s ENERGY STAR program .
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