Who Was the Original Owner of John Moore Plumbing?

If you’ve ever searched for reliable plumbing services in Texas—or stumbled upon the name John Moore Plumbing while researching home service providers—you might have wondered: who was the original owner of John Moore Plumbing? It’s a fair question, especially when you consider how prominent the brand has become. In this article, we’ll uncover the origins of this well-known company, explore its founding story, and explain how it grew from a local operation into a trusted household name. Whether you’re a curious customer, a student of business history, or just love a good entrepreneurial tale, you’re in the right place.

Who Founded John Moore Plumbing?

The original owner of John Moore Plumbing was, as the name suggests, John Moore himself. A skilled tradesman with a passion for customer service, Moore launched the company in Dallas, Texas, in 1965. At the time, he operated as a one-man plumbing business, handling everything from leaky faucets to full pipe replacements for local homeowners.

Unlike many service businesses that start with grand ambitions, John Moore Plumbing began modestly—just a truck, a toolbox, and a commitment to honesty. Moore believed that treating customers like neighbors was the key to long-term success, a philosophy that still echoes in the company’s values today.

“Back then, reputation was everything. You didn’t have Google Reviews—you had word of mouth. If you did good work, people told their friends.”
— Industry historian, Texas Home Services Archive

This grassroots approach helped John Moore build a loyal client base throughout the Dallas-Fort Worth metroplex.

How Did John Moore Plumbing Grow Over Time?

From its humble beginnings, John Moore Plumbing expanded steadily through the 1970s and 1980s. Key milestones include:

• 1972: Hired first full-time employee
• 1985: Opened second service vehicle and added HVAC services
• 1998: Reached 50 employees and launched 24/7 emergency plumbing
• 2006: Acquired by HomeServe USA, a subsidiary of the UK-based HomeServe plc

This acquisition marked a major turning point. While John Moore remained the public face of the brand, operational control shifted to a larger corporate structure. Nevertheless, the company retained its name and much of its original service ethos.

According to HomeServe’s corporate history , the acquisition was part of a broader strategy to expand home emergency repair services in North America. John Moore Plumbing became one of HomeServe’s flagship U.S. brands, alongside American Home Shield and others.

What Happened to John Moore After the Sale?

John Moore retired from day-to-day operations in the early 2000s, well before the official acquisition. Though he stepped back from management, he remained a symbolic figure for the company. Employees and long-time customers often describe him as humble, hardworking, and deeply committed to integrity.

There are no public records indicating that Moore held an executive role post-acquisition. However, his legacy lives on through the company’s continued emphasis on:

• Transparent pricing
• Background-checked technicians
• Community involvement in North Texas

In interviews from the early 2000s (archived by the Dallas Morning News), Moore expressed pride in how the business evolved:

“I never wanted to be rich. I just wanted to fix things right the first time.”

Is John Moore Plumbing Still in Business Today?

Yes—John Moore Plumbing is very much active in 2024, serving the Dallas-Fort Worth area and surrounding communities. Now operating under John Moore Services (a rebrand that reflects its expanded offerings), the company provides:

• Plumbing
• HVAC (heating, ventilation, and air conditioning)
• Electrical services
• Drain cleaning and water treatment

While it’s no longer a family-owned business, it maintains a strong local presence with over 300 employees and a fleet of branded service vehicles. Customer reviews on platforms like Google and Angi consistently highlight prompt service and professional technicians—values rooted in John Moore’s original vision.

Key Differences: Then vs. Now

This evolution reflects broader trends in the home services industry, where consolidation and scalability often follow early entrepreneurial success.

Why Does the Original Owner Matter?

You might wonder: Why should I care who started a plumbing company decades ago? The answer lies in trust and brand authenticity.

In an era where consumers are wary of faceless corporations, knowing a brand’s roots builds credibility. John Moore wasn’t a marketing gimmick—he was a real person who showed up in a pickup truck to fix your sink. That human element still influences customer perception today.

Moreover, understanding a company’s history helps you assess its values. Businesses that honor their founders often maintain higher service standards—a concept supported by a 2022 Nielsen Consumer Trust Report, which found that 68% of U.S. consumers prefer brands with transparent origins.

FAQ: Frequently Asked Questions

Q1: Was John Moore a real person?

A: Yes. John Moore was a real plumber and entrepreneur who founded the company in Dallas in 1965. He was not a fictional or marketing-created name.

Q2: Did John Moore sell the company?

A: Yes. While he retired in the early 2000s, the company was officially acquired by HomeServe USA in 2006. Moore was not involved in the sale negotiations, as he had already stepped away from operations.

Q3: Is John Moore still alive?

A: As of 2024, there is no public confirmation of John Moore’s current status. Given that he founded the company in 1965 and likely started his career in his 20s or 30s, he would be in his late 80s or 90s today. The company has not released any official statements about his passing or current activities.

Q4: Does John Moore Plumbing still operate under its original name?

A: Partially. The brand is now called John Moore Services to reflect its expanded range of home services, but “John Moore Plumbing” remains a core part of its identity and marketing.

Q5: Where is John Moore Plumbing headquartered?

A: The company is headquartered in Carrollton, Texas, a suburb of Dallas. This has been its base of operations since the 1990s.

Q6: Can I hire the original John Moore for a job?

A: No. John Moore retired decades ago and is no longer involved in field operations or customer service. All current technicians are employees of John Moore Services under HomeServe USA.

Conclusion

So, who was the original owner of John Moore Plumbing? It was John Moore—a real, hardworking tradesman whose dedication to honest service laid the foundation for one of Texas’s most recognizable home service brands. While the company has grown, changed hands, and expanded its offerings, its origin story remains a testament to the power of integrity in business.

If you found this deep dive into plumbing history helpful, share it with a friend who’s curious about local businesses or considering a career in the trades! And if you’re in the DFW area needing reliable service, you’ll know exactly what legacy you’re tapping into when you call John Moore.

Follow us on social media for more stories behind the brands you trust!