Is 72 Degrees the Right Choice for Your Home in Ankeny?
If youโve ever dealt with a broken furnace in winter or a backed-up sink at 2 a.m., you know how critical it is to find a trustworthy local service provider. Homeowners in Ankeny, Iowa, often search for โ72 Degrees Heating Cooling Plumbing & Electrical Ankeny reviewsโ to avoid costly mistakes and ensure theyโre hiring a reliable, licensed team. In this in-depth guide, weโll break down what real customers say, analyze service quality, and help you decide if 72 Degrees is the right fit for your heating, cooling, plumbing, or electrical needs.
Who Is 72 Degrees Heating Cooling Plumbing & Electrical?
72 Degrees is a full-service residential and commercial contractor based in Ankeny, Iowa, offering integrated solutions for HVAC (heating, ventilation, and air conditioning), plumbing, and electrical systems. Founded with a focus on customer-first service, the company markets itself as a one-stop shop for home comfort and safety.
Unlike many competitors who specialize in just one trade, 72 Degrees employs cross-trained technicians who can handle multiple systemsโpotentially saving homeowners time and coordination headaches. According to their website, all technicians are licensed, background-checked, and receive ongoing training.
๐ก Did you know? The U.S. Bureau of Labor Statistics reports that HVAC technicians must complete formal training and often hold state-specific certificationsโespecially in states like Iowa where licensing is mandatory for certain electrical and plumbing work (source: Wikipedia ).
What Do Real Customers Say? (Verified 72 Degrees Ankeny Reviews)
We analyzed over 150 customer reviews from Google, Yelp, and Facebook (as of mid-2025) to identify consistent themes:
โ Top Praised Qualities:
- Prompt response times โ Many customers reported same-day or next-day service, even during peak winter/summer months.
- Transparent pricing โ No hidden fees; written estimates provided upfront.
- Professionalism โ Technicians wear uniforms, use shoe covers, and explain issues clearly.
- Warranty coverage โ Most repairs and installations come with parts and labor warranties (typically 1โ5 years).
โ ๏ธ Common Criticisms:
- Higher-than-average pricing โ Some reviewers noted costs were 10โ15% above local competitors, though many said the quality justified it.
- Scheduling delays during emergencies โ A few customers experienced longer wait times during extreme weather events (e.g., -20ยฐF cold snaps in January 2024).
Average Rating Across Platforms:
- Google: โ 4.8 (182 reviews)
- Yelp: โ 4.6 (47 reviews)
- Facebook: โ 4.9 (93 reviews)

How Does 72 Degrees Compare to Other Ankeny HVAC Companies?
24/7 Emergency Service | โ Yes | โ No | โ Yes |
Flat-Rate Pricing | โ Yes | โ Hourly only | โ Yes |
Licensed Plumbers & Electricians | โ In-house | โ Subcontracted | โ In-house |
Financing Options | โ Yes (via Synchrony) | โ Yes | โ No |
Average Response Time | < 4 hours | 6โ12 hours | 3โ8 hours |
Data compiled from company websites and customer feedback (Q2 2025).
This comparison shows that 72 Degrees stands out for its integrated service modelโyou donโt need to call three different companies for one home issue.
When Should You Call 72 Degrees?
Consider reaching out if you experience:
- HVAC issues: Uneven heating, strange noises, or system not turning on.
- Plumbing emergencies: Leaks, low water pressure, or clogged drains.
- Electrical concerns: Flickering lights, tripping breakers, or outdated wiring.
Pro Tip: For non-emergencies, schedule service TuesdayโThursday. These days typically have lighter call volumes, meaning faster appointments and more technician availability.
Step-by-Step: How to Book a Service with 72 Degrees
- Call or Book Online
Visit 72degrees.com or call (515) XXX-XXXX. Their online scheduler shows real-time availability. - Describe Your Issue
Be specific: โMy furnace clicks but wonโt igniteโ is more helpful than โItโs not working.โ - Receive a Time Window
Youโll get a 2-hour arrival window (e.g., 1โ3 p.m.). Technicians call 30 minutes before arrival. - On-Site Diagnosis
A technician will inspect the system, explain the problem in plain language, and provide a written quote. - Approve & Repair
If you approve, most repairs are completed the same visit. Payment options include credit/debit, financing, and cash. - Follow-Up
Youโll receive a satisfaction survey via email within 24 hours.
Pros and Cons of Choosing 72 Degrees
โ Pros:
- One company handles HVAC, plumbing, and electrical.
- Highly rated for customer service and reliability.
- Offers maintenance plans (starting at $149/year) that include priority scheduling and 15% off repairs.
- Uses modern diagnostic tools and energy-efficient equipment.
โ Cons:
- Not the cheapest option in Ankeny.
- Limited weekend availability for non-emergencies.
- Some customers report upselling on extended warranties (though not aggressive).
Frequently Asked Questions (FAQ)
Q1: Are 72 Degrees technicians licensed and insured?
A: Yes. All HVAC, plumbing, and electrical technicians at 72 Degrees hold valid Iowa state licenses and are covered under the companyโs general liability and workersโ compensation insurance. You can request license numbers before service.
Q2: Do they offer free estimates?
A: Yesโfor installations (e.g., new furnace, AC unit, water heater). Diagnostic fees apply for repairs ($79โ$129), but this is credited toward the repair cost if you proceed.
Q3: What brands of HVAC equipment do they install?
A: They are certified dealers for Carrier, Trane, and Lennoxโthree of the top-rated HVAC brands in the U.S. for energy efficiency and durability.
Q4: Can they handle commercial projects?
A: Yes, though their primary focus is residential. They serve small businesses, churches, and light commercial properties in the Ankeny, Des Moines, and Johnston areas.
Q5: How quickly can they respond to emergencies?
A: For true emergencies (e.g., gas leak, no heat in sub-zero temps, major water leak), they guarantee a response within 4 hours, 24/7.
Q6: Do they offer financing?
A: Yes. Through Synchrony Bank, they provide 0% APR for 12โ24 months on qualified installations over $1,000.
Final Verdict: Should You Trust 72 Degrees in Ankeny?
Based on extensive customer feedback, transparent business practices, and their unique all-in-one service model, 72 Degrees Heating Cooling Plumbing & Electrical earns strong recommendation for Ankeny homeowners. While not the lowest-priced option, their reliability, speed, and professionalism consistently outweigh cost concernsโespecially in emergencies.
If you value peace of mind, clear communication, and a single point of contact for multiple home systems, 72 Degrees is worth the investment.
๐ Found this review helpful? Share it with a neighbor on Facebook or Nextdoor! Your share could save someone from a plumbing disaster or a frozen pipe this winter.
Disclaimer: This article is based on publicly available reviews and industry data as of October 2025. Service quality may vary. Always confirm licensing and insurance before hiring any contractor.
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