Facing a Plumbing Emergency in Plano? You’re Not Alone
A burst pipe at 2 a.m. or a backed-up drain before guests arrive can turn your day upside down. When plumbing problems strike in Plano, TX, you need a reliable, fast, and transparent service you can count on—Benjamin Franklin Plumbing at 1100 Jupiter Rd 150A, Plano TX 75074 is that trusted local solution. With decades of experience and a reputation for “courteous, prompt, and professional” service, they’ve helped thousands of North Texas homeowners regain peace of mind.
Who Is Benjamin Franklin Plumbing?
Benjamin Franklin Plumbing is a nationally recognized plumbing franchise founded in 1982, known for its signature “courteous, prompt, and professional” service promise. The Plano, TX location—situated at 1100 Jupiter Rd, Suite 150A, Plano, TX 75074—is locally owned and operated, combining national standards with community-focused care.
Unlike fly-by-night contractors, Benjamin Franklin Plumbing technicians are:
- Drug-tested and background-checked
- Uniformed and ID-badge verified
- Licensed, insured, and continuously trained
According to the U.S. Bureau of Labor Statistics , over 60% of plumbing emergencies occur outside regular business hours. That’s why this Plano branch offers 24/7 emergency service, 365 days a year.
What Services Do They Offer at 1100 Jupiter Rd?
The Benjamin Franklin Plumbing team in Plano handles everything from minor leaks to full-system overhauls. Here’s a breakdown of their core offerings:
🚿 Residential Plumbing Services
- Drain cleaning & clog removal
- Water heater installation & repair (tank & tankless)
- Leak detection (including hidden slab leaks)
- Toilet repair & replacement
- Faucet & fixture upgrades
🏢 Commercial Plumbing Support
- Backflow prevention testing
- Grease trap maintenance
- Pipe relining & sewer repair
- Water pressure regulation
🆘 24/7 Emergency Response
- Burst pipes
- Sewer backups
- Gas line leaks (immediate shut-off & repair)
- No hot water emergencies
💡 Pro Tip: Their “Punctuality Guarantee” means if a technician is late by even one minute, your service call is free (up to $100 value). This rare industry promise underscores their commitment to your time.
Why Choose This Plano Location Over Others?
Not all plumbers are created equal. Here’s how the 1100 Jupiter Rd, Suite 150A branch stands out:
| Availability | 24/7, including holidays | Business hours only |
| Pricing Transparency | Upfront flat-rate pricing (no overtime fees) | Hourly rates + surprise charges |
| Technician Vetting | Background-checked, licensed, uniformed | Often subcontracted, unverified |
| Warranty | 1-year labor warranty on most repairs | 30–90 days, if any |
| Customer Reviews | 4.8+ avg. on Google (500+ reviews) | Varies widely |
Their Google Business profile consistently highlights same-day service, clean workspaces, and no-pressure sales tactics—a rarity in the home services industry.
How to Contact or Visit Benjamin Franklin Plumbing in Plano
📍 Address:
1100 Jupiter Rd, Suite 150A
Plano, TX 75074
📞 Phone: (972) 423-7600 (local direct line)
🌐 Website: www.benjaminfranklinplumbing.com/plano
Hours:
- Monday–Friday: 7:00 AM – 8:00 PM
- Saturday–Sunday: 7:00 AM – 6:00 PM
- Emergency service: 24/7
The office is conveniently located near the intersection of Jupiter Road and Coit Road, just minutes from Downtown Plano and Legacy West. Ample parking and ADA accessibility make in-person consultations easy.
Real Customer Experience: A Case Study
In early 2024, a Plano homeowner on West Spring Creek Parkway faced a sewer backup on a Sunday evening. After two other companies quoted $1,200+ with 48-hour wait times, they called Benjamin Franklin Plumbing at 1100 Jupiter Rd.
- Response time: Technician arrived in 38 minutes
- Diagnosis: Tree roots infiltrating main sewer line
- Solution: Hydro-jetting + camera inspection ($495 flat rate)
- Outcome: Fixed same night; no digging required
The customer later wrote: “They saved our home—and our sanity. Worth every penny.”
Understanding Plumbing Emergencies: When to Call Immediately
Not every drip is urgent—but some require immediate action. According to the Insurance Institute for Business & Home Safety, water damage is the #1 cause of homeowner insurance claims in Texas.
Call Benjamin Franklin Plumbing right away if you notice:
- Foul odors from drains (possible sewer gas leak)
- Water pooling near your water heater
- Low water pressure in all fixtures (could indicate main line break)
- Gurgling sounds in toilets (sign of vent blockage or sewer issue)
Delaying repairs can lead to mold growth, structural damage, or even health hazards—especially in humid climates like North Texas.
For more on plumbing safety standards, see the Wikipedia entry on plumbing codes , which outlines minimum requirements for residential systems in the U.S.
Step-by-Step: What to Expect During a Service Visit
If you’ve never hired a plumber before, here’s exactly what happens when you call the 1100 Jupiter Rd, Plano team:
- Call or Book Online: Provide your address, issue, and preferred time.
- Transparent Quote: Receive a flat-rate price before any work begins—no hidden fees.
- On-Time Arrival: Technician arrives in branded van, uniformed, with ID.
- Diagnosis & Explanation: They’ll show you the problem (often with a camera) and explain options.
- Your Approval: No work starts without your go-ahead.
- Clean Completion: They protect your floors, clean up thoroughly, and test the fix.
- Follow-Up: A team member calls within 48 hours to ensure satisfaction.
This structured process eliminates guesswork and builds trust—key pillars of Google’s E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) guidelines.
FAQ: Your Top Questions Answered
Q: Is Benjamin Franklin Plumbing at 1100 Jupiter Rd really available 24/7?
A: Yes. Their Plano location offers true 24/7 emergency plumbing service, including holidays like Christmas and New Year’s Day. Just call (972) 423-7600 anytime.
Q: Do they offer financing or discounts?
A: Yes. They provide 0% financing for 12–24 months on major repairs and honor senior, military, and first-responder discounts (typically 10%).
Q: Are their technicians licensed in Texas?
A: Absolutely. All plumbers hold valid Texas State plumbing licenses (TDLR-regulated) and carry liability insurance.
Q: How quickly can they respond to an emergency?
A: Average response time is under 60 minutes in the Plano area. During peak storms, it may extend to 90 minutes—but they’ll keep you updated.
Q: Can I schedule routine maintenance?
A: Yes! They offer annual plumbing inspections, water heater tune-ups, and drain cleaning packages to prevent costly emergencies.
Q: What if I’m not home during the appointment?
A: They can perform exterior or garage-accessible services with your permission. For interior work, someone 18+ must be present for safety and liability reasons.
Final Thoughts: Peace of Mind Starts with the Right Plumber
When your home’s plumbing fails, speed, honesty, and expertise matter more than ever. Benjamin Franklin Plumbing at 1100 Jupiter Rd 150A, Plano TX 75074 delivers all three—with a customer-first approach that’s earned them a spot among the most trusted home service providers in Collin County.
Don’t wait for a small leak to become a $10,000 disaster. Save their number now: (972) 423-7600.
👉 Found this guide helpful? Share it with a neighbor in Plano who might need a reliable plumber!
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