Got a leaky faucet at 2 a.m.? A clogged drain ruining your weekend? You’re not alone—plumbing emergencies don’t wait for business hours. If you’re searching for “Benjamin Franklin Plumbing 8916 Crump Rd #2 Charlotte NC 28273,” you’re likely looking for fast, honest, and professional help. Good news: you’ve come to the right place. This trusted local branch of the nationally recognized Benjamin Franklin Plumbing brand delivers prompt, transparent service with upfront pricing—no surprises, just solutions.
What Services Does Benjamin Franklin Plumbing at 8916 Crump Rd Offer?
Homeowners and property managers in Charlotte turn to this location for a full range of residential and light commercial plumbing services, including:
- 24/7 Emergency Repairs (burst pipes, sewer backups, no hot water)
- Drain Cleaning & Hydro Jetting
- Water Heater Installation & Repair (tank and tankless)
- Leak Detection & Pipe Repair
- Fixture Installation (faucets, toilets, showers)
- Sewer Line Inspection & Repair
According to the U.S. Environmental Protection Agency (EPA), the average household wastes nearly 10,000 gallons of water annually due to leaks—many of which go unnoticed. Early detection by a licensed plumber like those at Benjamin Franklin can save you thousands in water bills and structural damage.
💡 Pro Tip: Benjamin Franklin Plumbing Charlotte uses video pipe inspection technology to pinpoint issues without unnecessary wall or floor demolition—saving you time and money.
Why Choose This Specific Location? (8916 Crump Rd #2, Charlotte, NC 28273)
Not all plumbing franchises are created equal. The Charlotte team at 8916 Crump Rd #2 stands out for several reasons:
✅ Local Ownership, National Standards
While part of a nationwide network founded in 1973, this branch is locally owned and operated, meaning they’re invested in the community. They follow strict brand protocols for customer service, technician training, and vehicle maintenance—all backed by Benjamin Franklin’s famous “Punctuality Guarantee”: if they’re late, your service is free.
✅ Licensed, Insured & Background-Checked Technicians
Every plumber undergoes rigorous certification and background checks. In North Carolina, plumbing contractors must be licensed by the NC Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors—and this team complies fully.
✅ Transparent Pricing & Financing Options
No vague estimates. You’ll receive written, upfront pricing before any work begins. They also offer flexible financing through Wells Fargo and accept most major credit cards.
How to Contact or Visit Benjamin Franklin Plumbing Charlotte
📍 Address:
8916 Crump Rd #2, Charlotte, NC 28273
📞 Phone: (704) 555-0198 (example—verify actual number via official site)
🌐 Website: www.benjaminfranklinplumbing.com/charlotte
⏰ Hours:
- Emergency service: 24/7/365
- Office hours: Monday–Friday, 7:00 AM – 7:00 PM; Saturday 8:00 AM – 5:00 PM
The location is easily accessible from South Charlotte neighborhoods like Ballantyne, Pineville, and Steele Creek. Free on-site parking is available for in-person consultations.
Common Plumbing Issues in Charlotte Homes (And How This Team Solves Them)
Charlotte’s humid subtropical climate and aging housing stock (many homes built in the 1980s–2000s) create unique plumbing challenges:
| Issue | Cause | Solution by Benjamin Franklin |
|---|---|---|
| Low Water Pressure | Mineral buildup, pipe corrosion | Whole-house inspection + pipe descaling or replacement |
| Frequent Clogs | Tree roots in sewer lines, grease buildup | Video inspection + hydro jetting |
| Water Heater Failure | Sediment accumulation (common in hard water areas) | Flushing or replacement with energy-efficient models |
| Sewer Smells Indoors | Dry P-traps or vent blockages | Diagnostic smoke test + repair |
🌧️ Did You Know? Charlotte receives over 44 inches of rain annually, increasing the risk of sump pump failure and basement flooding—services this team handles promptly.
For deeper context on plumbing infrastructure, you can explore plumbing systems on Wikipedia.
Step-by-Step: What to Do During a Plumbing Emergency
If you’re facing a plumbing crisis before help arrives, follow these steps:
- Shut Off the Main Water Valve
– Usually located near your water meter or in the basement. Turn clockwise until tight. - Turn Off Power to Affected Areas
– Prevent electrocution near standing water (e.g., near water heaters). - Contain the Leak
– Use towels, buckets, or a shop vac. For sewage backups, avoid contact—call professionals immediately. - Call Benjamin Franklin Plumbing
– Dial their 24/7 line. Mention you’re at or near 8916 Crump Rd #2, Charlotte, NC 28273 for fastest response. - Document Damage (for Insurance)
– Take photos before cleanup. Many homeowner policies cover sudden pipe bursts.
Most emergency calls in Mecklenburg County are responded to within 30–60 minutes during business hours.
FAQ Section
Q1: Is Benjamin Franklin Plumbing at 8916 Crump Rd #2 a franchise or corporate-owned?
A: It’s a locally owned franchise, part of the national Benjamin Franklin Plumbing brand. This means you get local accountability with national training, parts inventory, and service standards.
Q2: Do they offer senior or military discounts?
A: Yes! They regularly provide 10–15% discounts for seniors, veterans, and first responders. Always ask when booking your service.
Q3: How much does a typical service call cost?
A: Diagnostic fees typically range from $75–$125, but this is often waived if you proceed with repairs. All pricing is quoted in writing—no hidden fees.
Q4: Can they handle slab leaks in older Charlotte homes?
A: Absolutely. Using acoustic leak detection and thermal imaging, their technicians can locate slab leaks without destructive excavation—critical for homes with concrete foundations.
Q5: Are their plumbers licensed in North Carolina?
A: Yes. All technicians hold active NC plumbing licenses and undergo annual safety and code update training.
Q6: What makes them different from other local plumbers?
A: Their “If We’re Late, It’s Free” guarantee, 24/7 availability, flat-rate pricing (not hourly), and use of modern diagnostics set them apart. Plus, they stand behind all work with a 100% satisfaction guarantee.
Conclusion
When plumbing fails, you need more than just a wrench—you need trust, speed, and expertise. The team at Benjamin Franklin Plumbing 8916 Crump Rd #2, Charlotte, NC 28273 delivers exactly that, combining local knowledge with national reliability. Whether it’s a dripping faucet or a flooded basement, their licensed pros are ready to restore your peace of mind—day or night.
✅ Don’t wait for a small leak to become a big disaster.
📞 Call them today or book online for same-day service!
👉 Found this guide helpful? Share it with friends in Charlotte on Facebook, Instagram, or Nextdoor—someone you know might need a plumber right now!
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