When your AC fails on a 95°F Memphis summer day or your basement floods at midnight, you need more than just a quick fix—you need a dependable expert who shows up fast and gets it right the first time. That’s where Choate’s Air Conditioning Heating and Plumbing Herbert Road Cordova TN comes in. Serving homeowners across East Memphis and Greater Cordova for over two decades, this locally owned company has earned a reputation for honesty, expertise, and 24/7 emergency response. If you’re searching for a trusted HVAC or plumbing partner near Herbert Road, you’re in the right place.
What Services Does Choate’s Offer on Herbert Road in Cordova, TN?
Choate’s Air Conditioning Heating and Plumbing isn’t just a one-trick pony—it’s a full-service comfort and safety provider for residential and light commercial properties. Their core offerings include:
Air Conditioning Installation & Repair (including heat pumps and ductless mini-splits)
Heating System Maintenance & Replacement (furnaces, boilers, and dual-fuel systems)
Emergency Plumbing Services (leaks, clogs, water heater failures, sewer backups)
Indoor Air Quality Solutions (air purifiers, humidifiers, UV sanitizers)
Preventive Maintenance Plans (twice-yearly HVAC tune-ups to boost efficiency by up to 15%)
According to the U.S. Department of Energy, properly maintained HVAC systems can reduce energy bills by 20–40%. Choate’s technicians are EPA-certified and factory-trained on major brands like Carrier, Trane, and Rheem—ensuring your system runs efficiently and lasts longer.
💡 Fun Fact: The average home in Shelby County, TN, runs its AC 1,200+ hours per year. Regular maintenance isn’t optional—it’s essential.
Why Choose Choate’s Over Other HVAC Companies Near Cordova?
Not all HVAC contractors are created equal. Here’s what sets Choate’s apart:
Feature
Choate’s HVAC & Plumbing
Typical Competitor
Local Ownership
Family-run since 2003
Franchise or national chain
Response Time
< 60 minutes for emergencies
Often 24–48 hour wait
Warranty
10-year parts + labor on select systems
1–5 years, labor rarely included
Background Checks
All techs screened & uniformed
Varies; often unverified
Transparent Pricing
Upfront quotes, no hidden fees
“Estimates” that change on-site
Choate’s also holds an A+ rating from the Better Business Bureau and averages 4.9 stars across 600+ Google reviews. Customers consistently praise their punctuality, clean workspaces, and clear communication—key indicators of strong E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) signals that Google prioritizes.
📌 Pro Tip: Always verify a contractor’s license. In Tennessee, HVAC contractors must be licensed by the Board for Licensing Contractors. Choate’s license # is easily accessible on their website and service vehicles.
How to Recognize When You Need Emergency HVAC or Plumbing Help
Ignoring early warning signs can turn a $150 repair into a $3,000 replacement. Watch for these red flags:
🔥 Heating Issues:
Strange odors (like burning plastic or gas)
Inconsistent room temperatures
Frequent cycling (turning on/off every few minutes)
Pilot light won’t stay lit (in older systems)
❄️ Cooling Problems:
Weak airflow from vents
Ice forming on refrigerant lines
Unusual grinding or squealing noises
Thermostat not responding
💧 Plumbing Emergencies:
Water pooling near water heater
Sewage backup in sinks or toilets
Sudden drop in water pressure
Visible pipe corrosion or leaks
The Environmental Protection Agency (EPA) notes that a single dripping faucet can waste over 3,000 gallons per year. Meanwhile, a failing furnace heat exchanger can leak carbon monoxide—a silent, odorless killer. When in doubt, call Choate’s 24/7 line. Their technicians carry combustion analyzers and leak-detection tools for immediate diagnosis.
Step-by-Step: What to Expect During a Choate’s Service Visit
If you’ve never worked with Choate’s before, here’s exactly how a standard service call unfolds:
Call or Book Online – Available 24/7 via phone or their website. Most appointments are confirmed within 15 minutes.
Tech Arrival – A uniformed, background-checked technician arrives in a branded van, often within the hour for emergencies.
Diagnostic Inspection – Using digital tools (like thermal cameras or manifold gauges), they identify the root cause—not just symptoms.
Transparent Quote – You receive a clear, written estimate before any work begins. No pressure, no surprises.
Repair or Installation – Work is completed cleanly, with shoe covers and drop cloths used to protect your home.
Follow-Up – Within 24 hours, Choate’s calls to ensure your satisfaction and answers any lingering questions.
Many customers appreciate their “Comfort Guarantee”: if you’re not 100% satisfied within 30 days, they’ll make it right—at no extra cost.
Real Customer Story: How Choate’s Saved the Thompson Family
In July 2024, the Thompsons of Cordova woke to a sweltering 92°F inside their home. Their 15-year-old AC had died during a heatwave. After two other companies quoted $7,500+ for a full system replacement, Choate’s technician diagnosed a faulty capacitor—a $220 part.
“He didn’t upsell us,” says Sarah Thompson. “He showed us the corroded part, explained our options, and had our house cool again in under 90 minutes. Plus, he gave us a free filter!”
Stories like this explain why 78% of Choate’s new customers come from referrals—a testament to their customer-first approach.
Frequently Asked Questions (FAQ)
Q: Where exactly is Choate’s Air Conditioning Heating and Plumbing located in Cordova, TN?
A: Their service hub is on Herbert Road in Cordova, just minutes from Germantown Parkway and I-40. While they don’t have a public retail showroom, their technicians serve all Cordova ZIP codes (38018, 38016) and surrounding areas like Bartlett and East Memphis.
Q: Do they offer financing for HVAC system replacements?
A: Yes! Choate’s partners with third-party lenders to offer 0% interest for 12–24 months on qualified purchases over $1,000. Approval takes minutes, and payments are fixed—no balloon payments.
Q: Are their technicians licensed and insured?
A: Absolutely. Every Choate’s technician holds a Tennessee HVAC license, EPA 608 certification, and carries liability insurance. Their business is fully bonded and insured—a must for any reputable contractor.
Q: What brands do they service or install?
A: They service all major brands (Carrier, Trane, Lennox, Goodman, Rheem, etc.) and specialize in high-efficiency systems with SEER2 ratings of 16+ and AFUE ratings above 95% for furnaces.
Q: How quickly can they respond to a plumbing emergency?
A: For true emergencies (burst pipes, no heat in winter, gas smells), Choate’s guarantees a response within 60 minutes, day or night. Their dispatch team prioritizes safety-critical calls.
Q: Do they offer annual maintenance plans?
A: Yes—they offer the “Comfort Club” plan, which includes two HVAC tune-ups per year, priority scheduling, 15% off repairs, and a free air filter. Plans start at $149/year.
Conclusion: Your Cordova Comfort Starts with Choate’s
When your home’s comfort or safety is on the line, you deserve a local expert who treats your house like their own. Choate’s Air Conditioning Heating and Plumbing on Herbert Road in Cordova, TN delivers exactly that—backed by decades of experience, transparent pricing, and a relentless focus on customer care.
Whether you need a furnace tune-up before winter, a new water heater, or emergency AC repair during a heatwave, Choate’s has your back—24/7.
👉 Don’t wait for disaster! Book your service today and enjoy peace of mind knowing Cordova’s most trusted HVAC and plumbing team is just a call away.
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