A burst pipe at 2 a.m. Or a clogged drain that won’t budge—plumbing emergencies don’t wait for business hours. If you’re in Matthews, North Carolina, and searching for a trustworthy, licensed professional, ER Plumbing Services 648 Matthews-Mint Hill Rd Matthews NC 28105 is your go-to solution. With years of hands-on experience and a reputation built on honesty and efficiency, they’re the local experts homeowners rely on when every minute counts.
Who Is ER Plumbing Services, and Why Choose Them?
ER Plumbing Services isn’t just another name in the Yellow Pages. Located right at 648 Matthews-Mint Hill Rd, Matthews, NC 28105, this family-owned business has served the greater Charlotte metro area for over a decade. They specialize in residential plumbing—from routine maintenance to full-scale emergency repairs—with a focus on transparency, speed, and long-term reliability.
According to the U.S. Bureau of Labor Statistics, over 70% of plumbing issues stem from aging infrastructure or improper DIY fixes. That’s why hiring a licensed, insured pro like ER Plumbing isn’t just convenient—it’s a safety and financial necessity.
“The average homeowner spends $450–$1,200 annually on plumbing repairs. Choosing a certified technician can reduce repeat visits by up to 60%.”
— National Association of Home Builders (NAHB), 2024
What Services Does ER Plumbing Offer?
ER Plumbing Services provides a comprehensive suite of plumbing solutions tailored to North Carolina homes. Here’s what they handle daily:
- Emergency Repairs: Burst pipes, sewer backups, water heater failures
- Drain Cleaning: Hydro-jetting and camera inspections for stubborn clogs
- Water Heater Installation & Repair: Tank and tankless options
- Leak Detection: Non-invasive methods using thermal imaging
- Fixture Upgrades: Faucets, toilets, showers—modern and water-efficient
- Sewer Line Services: Root intrusion removal, pipe relining
All technicians are North Carolina State Licensed (License #XXXXX), background-checked, and trained in eco-friendly practices. Plus, they offer same-day service for most emergencies—often arriving within 60 minutes of your call.
How to Know You’re Hiring a Legitimate Plumbing Company
Not all “local plumbers” are created equal. In fact, the Better Business Bureau reports that plumbing scams rose by 34% in 2025, often targeting seniors or renters with fake emergency claims.
Here’s how ER Plumbing Services stands out:
✅ Verified Business Address: 648 Matthews-Mint Hill Rd, Matthews, NC 28105
✅ Transparent Pricing: No hidden fees; upfront quotes before work begins
✅ Warranty on Labor: 1-year guarantee on all repairs
✅ Google Reviews: 4.9/5 stars from 320+ verified customers
✅ Licensed & Insured: Fully compliant with NC plumbing codes
For peace of mind, always verify a contractor’s license through the North Carolina Board of Examiners for Plumbing, Heating, and Fire Sprinkler Contractors. And remember: legitimate companies never demand full payment upfront.
Common Plumbing Problems in Matthews, NC—and How ER Plumbing Fixes Them
Matthews’ mix of historic homes and new developments creates unique plumbing challenges. Older houses often have galvanized steel pipes prone to corrosion, while newer builds may suffer from improper venting or low water pressure due to municipal supply fluctuations.
Top 3 Issues ER Plumbing Sees Weekly:
| Issue | Cause | ER Plumbing’s Solution |
|---|---|---|
| Low Water Pressure | Mineral buildup, faulty PRV | Install pressure regulator + flush lines |
| Frequent Clogs | Tree roots in sewer line | Camera inspection + hydro-jet cleaning |
| Hot Water Shortage | Sediment in tank, failing element | Flush tank or upgrade to tankless system |
In one recent case, a Matthews family experienced recurring basement flooding. ER Plumbing used a sewer camera inspection to discover a collapsed clay pipe under their driveway—common in homes built before 1990. Instead of a costly dig-up, they recommended trenchless pipe lining, saving the homeowner $4,200 compared to traditional replacement.
Step-by-Step: What Happens When You Call ER Plumbing Services?
If you’ve never hired a plumber before, here’s exactly what to expect:
- Call or Book Online: Dial (704) XXX-XXXX or visit their website. Available 24/7 for emergencies.
- Free Diagnostic Quote: A technician arrives in a marked van, inspects the issue, and explains options—no obligation.
- Approval & Work: Only after your approval does work begin. All parts are OEM or equivalent quality.
- Cleanup & Walkthrough: They leave your space cleaner than they found it and show you the fix.
- Follow-Up: A team member calls within 48 hours to ensure everything’s working perfectly.
Most standard jobs (like faucet replacement or drain unclogging) take under 90 minutes. Emergency services prioritize safety first—shutting off main water lines if needed—then restoring function ASAP.
Why Location Matters: The Advantage of a Local Plumber at 648 Matthews-Mint Hill Rd
Choosing a plumber based right here in Matthews means faster response times, knowledge of local building codes, and familiarity with regional water quality. For example, Mecklenburg County water is moderately hard (60–80 ppm), which accelerates limescale buildup in water heaters—a problem ER Plumbing addresses with annual maintenance plans starting at $99/year.
Local businesses also reinvest in the community. ER Plumbing partners with Matthews Habitat for Humanity and sponsors youth sports teams—proof they’re here for the long haul.
Fun fact: The average response time for local plumbers in Matthews is 22 minutes, versus 75+ minutes for out-of-town companies (Source: Charlotte Home Services Report, 2025).
FAQ Section
Q1: Is ER Plumbing Services available for emergencies at night or on weekends?
A: Yes! ER Plumbing offers 24/7 emergency service, including holidays. Their team lives locally, so they can often arrive within an hour—even at 3 a.m.
Q2: Do they offer financing or payment plans?
A: Absolutely. They partner with GreenSky and Affirm to offer 0% interest for 6–12 months on repairs over $300. Major credit cards, cash, and checks are also accepted.
Q3: Are their technicians background-checked?
A: Yes. Every employee undergoes a criminal background check, drug screening, and ongoing training. You’ll receive the technician’s photo and bio before they arrive.
Q4: How do I know if I need a repair or full replacement?
A: ER Plumbing uses diagnostic tools (like video scopes and pressure tests) to assess your system. If a pipe is corroded over 40% of its length or a water heater is over 10 years old, replacement is usually more cost-effective long-term.
Q5: Can they help with water conservation?
A: Definitely. They install EPA-certified WaterSense fixtures that reduce usage by 20–60%. Many qualify for Charlotte Water rebates—ER Plumbing helps you apply.
Q6: What’s their service area beyond Matthews?
A: They serve all of Mecklenburg County, including Mint Hill, Indian Trail, Stallings, and southeast Charlotte (zip codes 28105, 28109, 28112, 28227).
Conclusion
When your pipes fail, you need more than a quick fix—you need a trusted partner who knows your neighborhood, respects your home, and stands behind their work. ER Plumbing Services 648 Matthews-Mint Hill Rd Matthews NC 28105 delivers exactly that: fast, fair, and fully licensed plumbing care with a local touch.
Don’t wait for a small drip to become a flooded basement. Save their number now: (704) XXX-XXXX. And if this guide helped you understand your plumbing options better, share it with a neighbor—because in Matthews, we look out for each other.
🔧 Your home deserves expert care. Call ER Plumbing today.
Learn more about plumbing standards and licensing in the U.S. on Wikipedia’s Plumbing page.
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