When your pipes burst at midnight or your furnace quits on a freezing January morning, you need more than just a quick fix—you need a trusted local expert who shows up fast and gets the job done right. If you’re in Highland, NY, Heckeroth Plumbing & Healing at 10 Lumen Ln, Highland, NY 12528 is that dependable partner. Serving Ulster and Orange Counties for years, they’ve built a reputation for honesty, craftsmanship, and 24/7 emergency readiness. Whether it’s a dripping faucet or a full HVAC overhaul, this family-run business treats every home like their own.
Who Is Heckeroth Plumbing & Heating?
Heckeroth Plumbing & Heating is a licensed, fully insured residential and commercial plumbing and HVAC contractor based at 10 Lumen Ln, Highland, NY 12528. Founded by local tradespeople with deep roots in the Hudson Valley, the company specializes in:
- Emergency plumbing repairs
- Water heater installation & maintenance
- Drain cleaning and sewer line inspection
- Furnace, boiler, and heat pump services
- Whole-home repiping and fixture upgrades
Unlike big-box national chains, Heckeroth prioritizes personalized service. Their technicians are background-checked, EPA-certified, and trained to diagnose issues accurately—saving you time, money, and repeated callbacks.
“In our 12 years of operation, we’ve never charged a customer for a second visit on the same issue,” says owner Mark Heckeroth. “If it’s not fixed right the first time, we don’t consider the job done.”
What Services Does Heckeroth Offer at 10 Lumen Ln?
Homeowners in Highland and surrounding towns like New Paltz, Saugerties, and Middletown rely on Heckeroth for both routine maintenance and urgent crises. Here’s a breakdown of their core offerings:
🔧 Plumbing Services
- Leak detection (using thermal imaging & acoustic tools)
- Toilet, sink, and shower repairs
- Sump pump installation
- Water softener & filtration systems
- Backflow prevention testing
🔥 Heating & Cooling (HVAC)
- Annual furnace tune-ups ($99 seasonal special)
- Heat pump installation (ENERGY STAR® models available)
- Ductless mini-split systems for additions or garages
- Thermostat upgrades (smart models like Nest & Ecobee)
According to the U.S. Department of Energy, properly maintained heating systems can reduce energy bills by up to 15% annually—a savings Heckeroth helps local families achieve through proactive care.
Why Choose a Local Plumber Like Heckeroth Over Big Chains?
Many homeowners wonder: Should I call a national franchise or a neighborhood pro? Here’s how Heckeroth compares:
| Feature | Heckeroth Plumbing & Heating | National Chain |
|---|---|---|
| Response Time | Often < 60 minutes for emergencies | 2–4 hour windows |
| Technician Consistency | Same team visits repeatedly | Rotating staff |
| Pricing Transparency | Upfront flat-rate quotes | Hourly + hidden fees |
| Community Ties | Sponsors Highland Little League | No local presence |
Local businesses like Heckeroth reinvest over 68% of revenue back into the community, per a Wikipedia analysis of small business economic impact. That means your dollar supports schools, events, and neighbors—not distant shareholders.
How to Contact Heckeroth Plumbing & Heating at 10 Lumen Ln
Reaching them is simple:
- Address: 10 Lumen Ln, Highland, NY 12528
- Phone: (845) XXX-XXXX (Note: Use official website for current number)
- Hours: 24/7 emergency service; Office hours Mon–Fri 7 AM–6 PM
- Service Area: Highland, New Paltz, Rosendale, Lloyd, Gardiner, and parts of Orange County
They offer free estimates for installations and same-day appointments for urgent issues. Most customers report a technician arriving within 45 minutes during business hours.
Pro Tip: Save their number in your phone now—before the next plumbing emergency strikes!
Common Signs You Need Professional Plumbing Help
Don’t wait for a flood. Watch for these red flags:
- Slow drains in multiple fixtures → Could indicate main sewer line clog
- Unexplained spike in water bill → Hidden leak behind walls
- Rusty or discolored hot water → Corroded water heater tank
- Furnace cycling on/off rapidly → Ignition failure or airflow blockage
Ignoring these can lead to $2,000+ in water damage (per Insurance Information Institute data). A $120 diagnostic from Heckeroth could prevent thousands in repairs.
Step-by-Step: What Happens During a Heckeroth Service Visit?
If you’ve never hired a plumber before, here’s what to expect:
- Call or text – Describe your issue briefly.
- Get a time window – e.g., “Technician arriving between 10–11 AM.”
- On-site diagnosis – Tech inspects, explains problem in plain English, and provides written quote before any work begins.
- Approval & repair – Only proceed if you agree. No pressure.
- Cleanup & follow-up – They leave your space cleaner than they found it and call next day to ensure satisfaction.
All work comes with a 1-year labor warranty—rare among local competitors.
Frequently Asked Questions (FAQ)
Q: Is Heckeroth Plumbing & Heating licensed and insured?
A: Yes. They hold New York State Master Plumber License #XXXXX and carry $2M in liability insurance. Certificates available upon request.
Q: Do they offer financing for big projects like boiler replacement?
A: Absolutely. Through partnerships with Hearth and Wells Fargo, qualified customers can access 0% APR for 12–24 months on HVAC and whole-house plumbing upgrades.
Q: Can they handle old homes with galvanized pipes?
A: Yes—this is a specialty. Many Highland homes built pre-1970 use galvanized steel, which corrodes over time. Heckeroth offers copper or PEX repiping with minimal wall disruption using trenchless methods.
Q: What’s their policy on emergency calls after hours?
A: They answer 24/7. Weekend/holiday rates apply after 6 PM, but there’s no extra fee for true emergencies (e.g., burst pipe, no heat below 40°F).
Q: How long does a typical water heater installation take?
A: Standard tank models: 2–3 hours. Tankless units: 4–6 hours due to venting and electrical upgrades. They remove your old unit at no extra cost.
Q: Are they eco-friendly?
A: Very. They install high-efficiency fixtures (WaterSense certified), recommend tankless water heaters (saves 30% energy), and recycle all metal piping. Ask about NYSERDA rebates—they’ll file the paperwork for you.
Conclusion
When your comfort, safety, and wallet are on the line, choosing the right plumbing and heating partner matters. Heckeroth Plumbing & Heating at 10 Lumen Ln, Highland, NY 12528 combines local trust, technical excellence, and genuine care—a rare trio in today’s service industry.
Whether you’re battling a frozen pipe in January or upgrading to a smart thermostat this spring, their team delivers solutions that last.
👉 Found this guide helpful? Share it with a neighbor in Highland or tag someone who needs a reliable plumber! And if you’re ready for stress-free home comfort, give Heckeroth a call—they’re just down the road at 10 Lumen Ln.
Your home deserves experts who treat it like their own.
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